Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service
Company replied
Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more
I wanted an item that was out of stock. They informed me when it was back in stock and I was able to order it easily through the website. I have used this website before and was really pleased with t... See more
Company details
- Pharmacy
- Drug Store
- Health and Beauty Shop
- Online Pharmacy
- Online Prescription Medication Vendor
- Weight Loss Service
Written by the company
AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.
AYP Healthcare
Written by the company
- Free Delivery on orders over £40
Discover the AYP Healthcare Online Clinic
Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.
Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home.
Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare.
From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple.
Visit AYP Healthcare today and explore our Online Clinic.
Contact info
160-164 Lancaster Road North, PR1 2PZ, Preston, United Kingdom
- 0800 048 7211
- sales@ayphealthcare.co.uk
- ayp.healthcare
Online Doctor & Pharmacy
4.0
Great
28K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am a regular customer with AYP…
I am a regular customer with AYP Healthcare and I choose to continue purchasing my pharmaceutical products from them as they are over and above any other supplier I’ve purchased from!
So efficient and with a very prompt despatch rate - prices are good and competitive also! Excellent.
August 19, 2026
Reply from AYP Healthcare
We’re really pleased to hear you had a good experience. Thank you!
Reply from AYP Healthcare
Thank you for the kind words and 5 stars!
I bought the cream because I’m sick of…
I bought the cream because I’m sick of trying to get it from doctors and I need it.
August 19, 2026
Reply from AYP Healthcare
Thanks for your review! We really appreciate your support.
Reply from AYP Healthcare
Great to hear you were happy with everything. Thanks for the 5 stars!
My order was incorrect
My order was incorrect. It’s now been returned to AYP for a refund. Wouldn’t use AYP again.
August 18, 2026
Reply from AYP Healthcare
We’re very sorry that your order was incorrect and for the inconvenience this has caused. We understand your disappointment and appreciate you returning the item to us. Once the return is received and processed, your refund will be issued as quickly as possible. We’re sorry that your experience with AYP fell below the standard we aim to provide.
It was so easy to order the product
It was so easy to order the product. And delivery was quick
August 18, 2026
Reply from AYP Healthcare
Thank you! We’re delighted you had a positive experience with us.
Reply from AYP Healthcare
Thanks so much for your feedback. It’s greatly appreciated!
Service was very good as were the…
Service was very good as were the product ordered, I thought the price was slightly less than my previous suppliers but overlooked the delivery charges where as my previous suppliers deliveries were free.
August 4, 2026
Reply from AYP Healthcare
Thank you for your review! We’re really pleased you were happy with both the service and your products. We appreciate your feedback regarding the delivery charge and hope to welcome you back again soon.
Reply from AYP Healthcare
We’re really glad you were happy with the service. Thank you for your review!
Reasonsble prices and prompt delivery
August 13, 2026
Reply from AYP Healthcare
Thank you for choosing AYP Healthcare. We really appreciate the 5 stars!
Reply from AYP Healthcare
Thanks for the fantastic feedback!
This time fast delivery
August 13, 2026
Reply from AYP Healthcare
Thank you for your support and your 5-star rating!
AYP healthcare , they cancelled order and still awaiting my refund
If I could give AYP Healthcare a minus rating, I would.
I ordered medication in mid-July and, a few days later, was asked to provide proof of identity, which I supplied. On 1 August I contacted them for an update and subsequently received an email stating that my order had been cancelled because the supplier could not provide the medication. I was told that my refund would be issued within 3–5 days.
Despite further correspondence and another assurance that the refund had been processed, I am still waiting for my money.
I have now had to raise a dispute with my credit card company to try to recover the payment.
Based on my experience, I would strongly recommend thinking twice before ordering from this company.
July 13, 2026
Unprompted review
Reply from AYP Healthcare
We’re very sorry to hear about your experience. We completely understand your frustration, particularly after being advised that your refund had been processed and then having to raise a dispute with your card provider.
This is not the level of service we aim to provide. We would like to investigate what has happened with the refund and ensure the matter is properly resolved. Please contact our customer service team with your order details so we can review this as a priority.
We sincerely apologise for the inconvenience and frustration caused.
Reply from AYP Healthcare
We’re so pleased you had a great experience with us. Thank you!
Reply from AYP Healthcare
Thanks for the kind review. We really appreciate it!
Great product
Great product, great service and good prices.
All these things help me to continue on my weight loss journey.
August 12, 2026
Reply from AYP Healthcare
Thank you! It’s great to know you were happy with our service.
Delivery abysmal and off label item received
I’m sorry AYP, this was my first time using you and it was a fairly abysmal display. I ordered Optilast eyedrops from you on 5 Aug 26, they were prescribed on the same day, the label on the package shows they were dispensed on 6 Aug 26, yet they have only now been delivered on 20 Aug 26. I don’t know why it took 2 more weeks to put the box in a small Jiffy bag and post it. On top of that the eye drops are not the Optilast brand I ordered, they are no name off label generic eye drops. Not really what I wanted or expected.
August 20, 2026
Unprompted review
Reply from AYP Healthcare
We’re very sorry for your experience, particularly as this was your first order with us. A two-week delay between dispensing and delivery is clearly not the service we aim to provide, and we completely understand your frustration.
We’re also sorry that the product you received was not the brand you expected when placing your order. We would like to review both the delay and what was supplied, so please contact our customer service team with your order details and we’ll investigate this for you.
Please accept our apologies for the disappointment and inconvenience caused.
Reply from AYP Healthcare
We really appreciate you taking the time to share your experience. Thank you!
Reply from AYP Healthcare
Thanks for leaving us a review! We really appreciate it.
Reply from AYP Healthcare
Great to hear you had a positive experience with AYP Healthcare. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.