Bargain Car Rentals Australia Reviews 

55,779
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 11,311 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the friendly staff and efficient check-in process, noting that the team is always ready to accommodate their specific travel needs. Travelers also note the reasonable prices, reliable cars, and smooth airport shuttle services that make the overall rental process quite seamless. However, some reviewers were not happy with the condition of certain vehicles, mentioning cleanliness issues or mechanical wear during trips. Some people also felt that unexpected extra charges regarding fuel or minor details caused unnecessary frustration during their rental journey.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting affordable prices and reliable... See more

Staff

Clients share positive opinions on staff, noting that the team members are generally courteous, helpful, and... See more

Product

Consumers find product to be a mixed experience, with some reviewers praising the vehicles as clean,... See more

Price

Reviewers highlight positive aspects of price, praising affordable rates, great overall value, and reasonable... See more

Quality

Users describe mixed experiences regarding quality, reflecting a high level of disagreement. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Staff were friendly and courteous. The pickup from Coolangatta Gold Coast Airport was slow but not an issue for us as several flights arrived at the same or similar time. Driver was helpful.... See more

Company replied

Rated 4 out of 5 stars

Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked win... See more

Company replied

Rated 4 out of 5 stars

The car was clean and previous minor damage was clearly recorded. Booking, picking up and returning were all quick and easy. The negative was that when I telephoned shortly after pick up to report... See more

Company replied

Rated 4 out of 5 stars

The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable wi... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.3

All reviews

(55,779)

10,832 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pick up and drop off was amazingly…

Pick up and drop off was amazingly easy. The customer service person I spoke to was well mannered and very helpful. The car was clean and well maintained.

August 13, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad to hear your pick-up and drop-off were easy! It's wonderful that our customer service person was well mannered and helpful, and that your car was as expected. We look forward to seeing you again!

Rated 5 out of 5 stars

Bargain Car Rentals was the most…

Bargain Car Rentals was the most seamless car rental experience I've ever had. They had truly exceptional customer service. I liked that their price was reasonable and that everything ran pretty flexibly. A nice bonus was that they didn't charge for an extra driver.

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear you had such a seamless car rental experience! It's wonderful that our customer service was exceptional and that you found our prices reasonable and flexible. We appreciate you highlighting the bonus of not charging for an extra driver and we look forward to seeing you again!

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Bargain Car Rental! The entire process was smooth, easy, and hassle-free from start to finish. The staff were friendly, professional, and very helpful, and the car was clean, reliable, and exactly what I needed.

I was extremely satisfied with the service and would happily use Bargain Car Rental again. Highly recommended to anyone looking for affordable, reliable, and excellent car rental service! ⭐⭐⭐⭐⭐

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're thrilled to hear you had such a fantastic and hassle-free experience with us! We appreciate your kind words about our friendly and professional staff, and we're glad the car met your needs. Thank you for your high recommendation and we can't wait to see you again!

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Quick response to anything we asked.

August 8, 2026
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Reply from Bargain Car Rentals Australia

We're so glad to hear our team was friendly and responsive to your needs. We appreciate your kind words and five star review

Rated 5 out of 5 stars

Amazing service

Amazing service

August 15, 2026
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Reply from Bargain Car Rentals Australia

Thanks for the five stars and your support. We look forward to seeing you again!

Rated 5 out of 5 stars

All good 👍🏿 thanks

Lovely car rental was great car was great shuttle bus excellent

August 7, 2026
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Reply from Bargain Car Rentals Australia

We're delighted to hear that you had such a positive experience with your car rental and that you found our shuttle bus service to be excellent. Thank you for your kind words!

Rated 5 out of 5 stars

Great prices, great car.

Great prices, great car, made my holiday much better.

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're so happy to hear that our prices and car helped make your holiday much better. Thank you for your positive feedback!

Rated 5 out of 5 stars

Staff was very helpful

Staff was very helpful, there was a payment failure and the staff helped to fix immediately. We also got an updated on our vehicle. Incredible ride throughout our whole journey.

August 13, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so happy to hear our team was able to assist you promptly with the payment and provide an upgrade on your vehicle. It's wonderful that you had an incredible ride throughout your journey!

Rated 3 out of 5 stars

Got talked into taking out more…

Got talked into taking out more insurance than what we had already cost us alot of $

August 13, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Thank you for taking the time to leave your review.

 Third party cover if taken up at time of booking through one of our agents does differ from taking the cover directly with us and is handled with different terms and conditions.

 While we are not made aware of any third party insurance/cover taken up at the time of booking our staff are legally obligated with a duty of care to always ask if you want to take up the liability cover options directly with us as well as make sure you know how the different options work for you.

We do rely on any customer that has already purchased third party cover to let us know that is in place as our cover would then not be necessary if the terms and conditions of these work for you.

Apologies if there has been any confusion along the way here, if you have any specific inquiries around your booking don't hesitate to reach out to info@bargaincarrentals.com.au

Rated 5 out of 5 stars

I have rented now multiple times

I have rented now multiple times, and am happier on each occasion

Excellent attentive service from initial booking to drop off at thereafter

Thank you

Glen Athanassiou

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're so happy to hear that your experiences with us keep getting better! Providing excellent service is always our goal, and we appreciate you acknowledging our efforts from booking to drop-off. Thank you for your continued support and we can't wait to see you again!

Rated 5 out of 5 stars

Great service

Great service, very good car, really smooth to pick up and drop off car at airport

August 14, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that you experienced great service and found our car to be very good. We're also glad the pick-up and drop-off process at the airport was smooth for you. Thank you for your positive feedback!

Rated 5 out of 5 stars

Friendly Staff

Most cars are new except for the 12-seater Toyota Van which have old matting.. Overall, the car I rented were in their best engine performance and condition.Kudos to the friendly and helpful Staff. The prices are reasonable. Highly recommended.

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're delighted to hear that you found our staff friendly and helpful, and that the cars you rented were in excellent condition with great engine performance. We appreciate your feedback regarding the matting in the 12-seater van and will certainly look into this for improvement. It's wonderful to know you found our prices reasonable and highly recommend us!

Rated 5 out of 5 stars

Very competitive price

Very competitive price, good cars and very polite staff.

August 14, 2026
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Reply from Bargain Car Rentals Australia

We're so glad you appreciated our competitive prices, good cars, and our polite staff. Thank you for your positive feedback!

Rated 3 out of 5 stars

I needed to wait for 20 minutes to get…

I needed to wait for 20 minutes to get the car after signing the contract as the staff needed to clean the car. They should have clean before my appointment.

August 15, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Sometimes our vehicles are not available due to events out of our control (customers returning later than booked, accidents/incidents that need maintenance, a vehicle returning needing extensive detailing) and we do try to get them ready for you and in as quick a manner as possible. Apologies it has taken longer than expected to have your vehicle ready for you.

Rated 5 out of 5 stars

You guys did good thank you for…

You guys did good thank you for allowing us to borrow your beautiful car that drove perfectly well during our trip.

August 15, 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear that you enjoyed our car and that it drove perfectly well for you during your trip. Thank you for your great rating and review!

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