Bargain Car Rentals Australia Reviews 

55,694
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 11,331 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful and friendly, providing smooth check-in procedures along with reliable and efficient airport shuttle services. Travelers also highlight the consistently reasonable rental rates, transparent pricing, and well-maintained cars that perfectly suit their various travel needs. However, some reviewers were not happy with certain aspects of their vehicle experience, noting occasional mechanical problems, unexpected fuel charges, or minor cleanliness issues upon pickup. A few people also experienced noticeable delays during the airport transfer process or felt pressured regarding optional insurance coverage at the counter.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting affordable prices and reliable... See more

Staff

Clients share positive opinions on staff, noting that the team members are generally courteous, helpful, and... See more

Product

Consumers find product to be a mixed experience, with some reviewers praising the vehicles as clean,... See more

Price

Reviewers highlight positive aspects of price, praising affordable rates, great overall value, and reasonable... See more

Quality

Users describe mixed experiences regarding quality, reflecting a high level of disagreement. On one hand,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The car was clean and previous minor damage was clearly recorded. Booking, picking up and returning were all quick and easy. The negative was that when I telephoned shortly after pick up to report... See more

Company replied

Rated 4 out of 5 stars

Staff were friendly and courteous. The pickup from Coolangatta Gold Coast Airport was slow but not an issue for us as several flights arrived at the same or similar time. Driver was helpful.... See more

Company replied

Rated 4 out of 5 stars

The car was good for the price and the shuttle to and from the airport was great. My only issue was they tried to upsell the most expensive insurance. I had rental protection which was applicable wi... See more

Company replied

Rated 4 out of 5 stars

Check in was terrible. We had a person that was hard to understand and spent most of the time trying to upsell insurance.The car that they had for us which we would not accept because of a cracked win... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.3

All reviews

(55,694)

10,736 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Highly recommend. Very streamlined for collection & for drop off. Made it very easy. 👏👏👏

August 13, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that you found our collection and drop-off process streamlined and easy. Thank you for your high recommendation!

Rated 4 out of 5 stars

We were expecting a Kia (or similar)

We were expecting a Kia (or similar). Booked through Economy Car Rentals. We have had problems with MGs before. This car like our previous MG did not have any power and we had to be very cautious entering roundabouts to accelerate out. Staff were really great.

August 12, 2026
Rated 5 out of 5 stars

Happy customer

Prompt pickup. Friendly drivers and check-in staff. Using the QR code on the way to pick up the car was a great time saver. Excellent car. Very economical on fuel. Clean. Return process was quick and easy. Fantastic price. Why pay more for equal service. Recommend.

August 4, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear about your positive experience! It's wonderful that you found our pickup prompt, our staff friendly, and the QR code a great time-saver. We're glad you enjoyed the excellent, economical, and clean car, and that the return process was quick and easy. We appreciate you recommending us!

Rated 2 out of 5 stars

Paid for insurance but bargain car…

Paid for insurance but bargain car rentals again as I paid it through the third party had no record of it as I had the paperwork wasn’t with me, it was at home, repaid it again to find out that I paid double and having trouble getting refunded lack of communication between the third-party and bargain car rentals

August 13, 2026
Rated 3 out of 5 stars

Poor Instructions at Airport to find Shuttle

There was no signposting at the airport on arrivals and the instructions given to find the shuttle pick up, took us round in circles. We were unable to connect to a human on the customer service phone number we were given. In the end we had to spend $30 on an uber to get to the rental pick up point.

July 29, 2026
Rated 5 out of 5 stars

Regular customer

Regular customer. Always great service

August 13, 2026
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Reply from Bargain Car Rentals Australia

We're so happy to hear you consistently receive great service. We truly appreciate your continued loyalty and we can't wait to see you again!

Rated 5 out of 5 stars

Great service

Friendly knowledgeable staff, check in very easy, car well presented at a reasonable price.

August 13, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that our staff were friendly and knowledgeable, and that your check-in was easy. We're also glad you found the car well-presented and reasonably priced. Thank you for your five star rating!

Rated 5 out of 5 stars

Very convenient and affordable only…

Very convenient and affordable only thing drop off back at Sydney airport could be better other then that very good

August 12, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased you found our service convenient and affordable. We appreciate your feedback regarding the airport drop-off and will certainly take it into consideration for future improvements. Thank you for your great review!

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. The car was in good condition and clean

August 12, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you found our staff helpful and were pleased with the condition of the car. Thank you for sharing your positive feedback with us!

Rated 4 out of 5 stars

Staff and people friendly and helped us…

Staff and people friendly and helped us out. The car, however, was a bit of a letdown. An MG with close to 100,000kms. Spongy brakes, soft transmission and a lot of dings and windscreen chips. Should have been gotten rid of earlier. Supposed to get a KIA Seltos (or similar!) The MG is not similar to a KIA. Much lower quality. It did the job though so I guess it was OK.

July 30, 2026
Rated 1 out of 5 stars

Very Disappointing Customer Experience – Unfair Damage Claim and Rude Treatment

I was very disappointed with my experience when returning the car, as your staff blamed me for damage that was already there before my rental.
The staff were rude and dismissive, and even asked me to leave while I had my 8-month-old baby in my arms.
I found the way I was treated completely unacceptable and unprofessional.
The evidence I provided does not support the claim that I caused the damage.
After this experience, I will never use your company again or recommend it to others.

August 6, 2026
Rated 5 out of 5 stars

A car rental like no other !

Excellent service from airport pick-up, check in, and return.
Car was immaculate.

August 6, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that your experience, from airport pick-up to check-in and return, was excellent, and that you found the car immaculate. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Whole transaction went smoothly from…

Whole transaction went smoothly from booking online to getting dropped back to the airport.

August 6, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that your entire experience, from booking online to your airport drop-off, went smoothly! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Smooth customer experience

Smooth customer experience

August 6, 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Thanks so much for the kind words! We’ll happily share this with the team, they’ll love knowing they made your day a little easier.

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