Quick and efficient replies to both online and phone call to helpdesk. Issue was resolved professionally and withing a reasonable time frame
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm giving this review because I see Barritel have been given a poor review by someone else for a number cloning which is not Barritel's fault at all. Barritel are great! I have been a customer fo... See more
AMAZING company. Always ready to help. Fast communication on any problems. Have used them for years and would highly recommend them for your voip telephone numbers. Always answers emails. Can get to... See more
Barritel have one of their numbers being used for cold calling.. Number is 01207378183 Owned by barritel.. Update . Barritel have been in touch and it appears that the number has been cloned/... See more
Company replied
Company details
Information provided by various external sources
Barritel specialise in providing telephone numbers to business users. We can provide a huge range of free phone numbers, including local rate numbers, freephone numbers, national rate numbers and premium rate numbers.
Contact info
Building Three, GU153YL, Camberley, United Kingdom
- barritel.com
4.6
Excellent
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and efficient replies to both…
Quick and efficient replies to both online and phone call to helpdesk. Issue was resolved professionally and withing a reasonable time frame
February 28, 2026
Unprompted review
Advertisement
Very Helpful
Amazingly fast, reactive, helpful and knowledgeable. Thank you, Lindsey!
June 20, 2025
Unprompted review
. Amazing customer care.
AMAZING company. Always ready to help. Fast communication on any problems. Have used them for years and would highly recommend them for your voip telephone numbers. Always answers emails. Can get to speak to an actual person which means a lot. Lindsey is great. Thank you for all your help.
February 20, 2025
Unprompted review
Excellent support and great…
We had a problem - not caused by Barritel! - which they looked into very quickly and it was soon resolved. Excellent support and great communication. Thanks especially to Lindsey who was great.
September 24, 2024
Unprompted review
Advertisement
Very responsive and helpful
Useful products and services. Very responsive and helpful customer service people.
May 3, 2024
Unprompted review
Barritel are a really good company
I'm giving this review because I see Barritel have been given a poor review by someone else for a number cloning which is not Barritel's fault at all.
Barritel are great! I have been a customer for over 13 years. In that time, I have never experienced any problems with service, no technical problems ever, my freephone lines have worked great, at low cost. Soon I'll be getting another freephone number from them as we expand our business.
June 26, 2023
Unprompted review
Received a spam call from a Barritel…
Received a spam call from a Barritel number purporting to be from HMRC.
January 13, 2023
Unprompted review
Reply from Barritel Ltd
Hi,
Sadly there is an awful lot of CLI spoofing going on. Where other peoples numbers are used without consent to make nuisance calls or calls with criminal intent. Networks are working hard to stop these calls, in some cases successfully, although it’s not a straightforward task. Would you please, be so kind, as to acknowledge this message and reach out to us using the email address below? If you could send us details so we can investigate the issue. Thank you for bringing this to our attention.
customerservices@barritel.com
Barritel are allowing their numbers to…
Barritel have one of their numbers being used for cold calling..
Number is
01207378183
Owned by barritel..
Update .
Barritel have been in touch and it appears that the number has been cloned/stolen, they're on the case and sorting out a fraudulent number, good news.
October 31, 2022
Unprompted review
Reply from Barritel Ltd
Hi, we will certainly investigate your allegation. Sadly there is an awful lot of CLI spoofing going on. Where other peoples numbers are used without consent to make nuisance calls or calls with criminal intent. Which, if is the case here, we are powerless to stop it. Networks are working hard to stop these calls, in some cases successfully, although it’s not a straightforward task. Would you please, be so kind, as to acknowledge this message and reach out to us using the email address below? We will investigate the issue. Thank you for bringing this to our attention.
customerservices@barritel.com
Advertisement
FIRST CLASS COST EFFECTIVE SERVICE
I have always received a no hassle fast response with courtesy and professionalism from this company email solutions are quick Anabel is polite and efficient, why wait in que for a service with someone else? its excellent here and has been for the 10 years I have been with them.
December 14, 2020
Unprompted review
Superb service that is incredibly…
Superb service that is incredibly simple to set up, but works perfectly. The feedback and reporting is also completely clear and arrives promptly.
April 9, 2020
Unprompted review
Reply from Barritel Ltd
Hi Mark, thank you for your detailed review. We are constantly striving to improve our products and services so it is great to hear positive feedback like this, I will pass it onto the rest of the team. Thank you! Steve.
Very patient staff
Very patient staff, good at explaining the ins and outs to a duffer like me!
April 7, 2020
Unprompted review
Reply from Barritel Ltd
Hi James, thank you for your review. Well we all have to start somewhere right?! :-). Any problems just give us a shout as usual, we are happy to help. Thanks again! Steve.
Very helpful when needing to redirect…
Very helpful when needing to redirect our 0845 number to my mobile for homeworking !
March 30, 2020
Unprompted review
Reply from Barritel Ltd
Hi Mike, thank you for your feedback, we are glad to have been able to assist. Many thanks! Steve
Advertisement
Absolutely Brilliant
Absolutely Brilliant! thank you guys for helping me or not requiring much of my details, you are awesome!
March 14, 2020
Unprompted review
Reply from Barritel Ltd
Hi there, thank you for your review, I will let the rest of the team know! Steve.
Great service and easy to set up
March 1, 2020
Unprompted review
Reply from Barritel Ltd
Hi Calabashism, thank you loads for the positive review, it gives our team a great start to the week! I will be sure to pass on the feedback. Steve.
Been using them for years
Been using them for years. Have never had a problem.
February 5, 2020
Unprompted review
Reply from Barritel Ltd
Hi Arjun, massive thanks for your 5 star review! Great doing business with you and we hope to continue for many more years to come! All the best. Steve.
Responded very quickly!
January 20, 2020
Unprompted review
Reply from Barritel Ltd
Hi Ben, thank you for your feedback! I will pass this onto our team, best regards. Steve.
Advertisement
Professional service
January 6, 2020
Unprompted review
Reply from Barritel Ltd
Thank you Nathan - kind of you to praise our Accounts team.
I have been with Barritel Ltd for way…
I have been with Barritel Ltd for way over 10 years and before that when they were Skymarket. Their customer service and technical support is second to none. The staff are very helpful and they provide an excellent service. I would recommend Barritel Ltd in a moment to anyone who is looking for VOIP or call numbers/handling services.
November 4, 2019
Unprompted review
Reply from Barritel Ltd
Thank you Miguel. We have certainly been around for a while, thank you for all of your support over the years we appreciate it. I will pass your feedback onto our team, many thanks for taking the time out to leave a review! Have an awesome day! Steve.
Customer support is excellent
I have enjoyed excellent customer support. Helpful, quick and responsive. It is such a pleasure to work with them.
September 19, 2019
Unprompted review
Reply from Barritel Ltd
Thank you for your review Samuel, as part of a small team it is always great to hear positive feedback from customers. Thank you! Steve
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.