Beko Ireland Reviews 

338
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers had a great experience with this company. Customers frequently praise the reasonable prices, excellent value, and efficient performance of the household appliances. Many buyers highlight the quiet operation, helpful features, and dependable daily use of their washing machines and refrigerators. Shoppers often mention finding stylish designs that easily fit their home needs while remaining budget-friendly. However, some customers also noted difficulties regarding customer service and repair support. Some people were dissatisfied with unhelpful responses, while others experienced frustrating delays when trying to arrange appliance repairs. A few reviewers also reported unexpected mechanical breakdowns shortly after purchase, making after-sales assistance challenging to navigate.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions. Many... See more

Quality

Consumers find quality to be ambiguous, experiencing a sharp division in their feedback. While many reviewers... See more

Service

Users describe ambiguous interactions with service, reflecting widely divided experiences. While some... See more

Price

People report positive experiences with price, highlighting reasonable and competitive costs across the... See more

Customer service

Customers had negative experiences with customer_service, consistently reporting frustration and difficulty... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

338 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(338)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick

Amazing product and so easy to set up the warranty online !! Would definitely recommend Beko products!!

May 28, 2024
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Rated 1 out of 5 stars

Washing machine glass door exploded while in spin

Bought washing machine late August 2023 while doing wash the glass door exploded it scratched my floors and destroyed every item in machine.it was still under warranty beko said they would give me replacement which they did I was to send photos in email to customer service of damage which I did this was in January 2024 never heard thing from them rang in February said they were looking into it would contact me in 24 hrs never did I rang again in March April may and June all theose times they said a manager will ring me after call in June I wasn't waiting on call back and insisted to speak to manager she said OK that Tarick was there he would speak with me after 10 mins I was put onto another operator who said as good will jester they would give me 100 euros for damage but it would take 14 days to get cheque for me NEVER TOUCH BEKO THEY ARE PURE RUBBISH.

January 12, 2024
Unprompted review
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Rated 1 out of 5 stars

6 months old freezer

6 months old freezer

My freezer which was six months old broke down and I lost a full freezer of food. The service I received on this was very slow, finally an Engineer came and the freezer was written off. A new replacement arrived a few days later. All good or so I thought, Be aware that the original guarantee continues so the replacement is only covered for 6 months not a new 12 months guarantee.
read the small print

May 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Absolute disaster to deal with

Absolute disaster to deal with

After 3 months my washing machine broke down, two weeks later I’m still trying to get BEKO to organise a repair.
Staff on the phone are rude and unhelpful.

May 3, 2024
Unprompted review
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Rated 5 out of 5 stars

Great service

The Sale staff that looked after me was very helpful his name is Joe he went through everything about the dishwasher with me very friendly very happy with the service thanks 😊

March 26, 2024

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