Beko Ireland Reviews 

338
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers had a great experience with this company, often praising the overall affordability, modern design, and dependable performance of these household appliances. Consumers frequently point out that items like washing machines and refrigerators offer great value, working quietly and efficiently with plenty of practical daily programs. However, some customers also noted frustrating issues regarding poor customer service responses and unexpected mechanical breakdowns occurring after a relatively short period of regular use. A few people experienced extreme difficulties reaching support teams and getting timely assistance when trying to arrange professional repairs for damaged parts or leaks.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, reflecting a wide range of opinions. Many... See more

Quality

Consumers find quality to be ambiguous, experiencing a sharp division in their feedback. While many reviewers... See more

Service

Users describe ambiguous interactions with service, reflecting widely divided experiences. While some... See more

Price

People report positive experiences with price, highlighting reasonable and competitive costs across the... See more

Customer service

Customers had negative experiences with customer_service, consistently reporting frustration and difficulty... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 4 out of 5 stars

Prompt delivery of new Beko fridge freezer & washing machine. Helpful & courteous removal of old Beko goods.


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

338 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.8

All reviews

(338)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Single built-in oven

I have purchased single built-in oven, for very reasonable price. Works perfectly. Very satisfied, delivered and installed as agreed. Also the old oven was collected for free.

September 24, 2024
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Rated 1 out of 5 stars

UnBeko CS unhelpfull and not customer focus

Beko Customer service fault are rude and not help full to deal with. They are a call centre with a look up centre and although store said I need an engineer out to look at unusal noise which they said is nomal according to what they were reading online. I said product manual doesnt say that they said there instructions are better then manual. How do I know. When I said I was not happy with this as it cost €1000 as store I bought it said I need Engineer they said I just had to go to the store and get an exchange. So it seems Beko dont want to pay for engineer in products especially when Store says I need it. Wont be buying Beko or recommend them

August 1, 2024
Unprompted review
Rated 1 out of 5 stars

My elderly parents opened up their…

My elderly parents opened up their fridge (purchased less than 2yrs ago) only to have the handle fully snap off the door. The cheaply made handle has a crack on the internal part where the screw attaches to the fridge so it can’t be fixed and needs to be replaced. Never in my life have I heard of this happening with a fridge - which gives me a great insight into the poor quality of Beko products. I am told it will cost €100 to get a technician out to have a look, plus the cost of fixing it. I know there’s a ‘free 2 year guarantee’ that lots of electrical companies offer, but you have to sign up for it and it’s not clear that’s the case when you buy the product and my parents are in their 70s so to be honest I think it’s a pretty sneaky way of doing business in the first place. That issue aside, I am completely unimpressed with the shoddy quality of the fridge which is why I feel the need to write this review. My parents spent €800 on this product less than 2yrs ago. I’m sure it’s not the most expensive fridge out there, but for that kind of money the fridge door handle should work at the very least…

July 24, 2024
Unprompted review
Rated 4 out of 5 stars

Beko customer service is efficient

Beko customer service is efficient but repairs and replacement do take time. We had a problem with our oven - timer stuck on H. The problem was well diagnosed via video call but we had to wait a week for an engineer to come out and look at the oven. however once that happened a replacement oven was sent out via the retailer from whom we bought it in a couple of days.

June 25, 2024
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Rated 3 out of 5 stars

Fire risk dryer

Reported my dryer smoking on 7th June. Dryer only 2.5 years old. Only got a case number 25th June. Still waiting for inspection of this item. Clearly Beko are happy for there items to Smoke and cause possible fire. Can anybody recommend a brand that won’t case fires?

June 6, 2024
Unprompted review

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