Beko Ireland Reviews 

339
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 92 reviews, reviewers had a great experience with this company. Customers consistently mention that the appliances are available at a very reasonable price, making them a fantastic budget-friendly option for households. People deeply appreciate the quiet operation, practical daily programs, and user-friendly designs of their washing machines and kitchen appliances. Some people were dissatisfied with customer support, sharing frustrating difficulties when trying to reach engineers or arrange timely repairs. A few other people also felt that certain items lacked long-term durability, pointing out specific problems like unexpected water leaks or components breaking down. Others mentioned that warranty claims were hard to process, leaving them frustrated after experiencing unexpected faults shortly after purchase.

What people talk about most

Product

Customers had ambiguous experiences with product, reflecting a high level of disagreement. While many... See more

Quality

Customers consistently note ambiguous experiences with quality regarding their appliances. While many... See more

Service

Users describe ambiguous interactions with service, reflecting heavily polarized opinions about repair... See more

Price

Reviewers express high satisfaction regarding the affordable and competitive prices. Customers highlight that... See more

Customer service

Reviewers highlight negative aspects of customer service, describing it as absolutely useless and broken.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought replacement dishwasher (mine clapped out on christmas day 2024) - replacement arrived with all instructions for setup. Instructions were almost easy to follow for a "lay person" - once we got o... See more

Rated 4 out of 5 stars

Great price, happy with everything. I would have given 5stars, but the pictures in the instructions are far to small... really irritating.

Rated 4 out of 5 stars

For know i'm satisfied. Even p5 should wash better but everything else is good! It's not noisy that's a bonus too!

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’m extremely happy with my Beko washing machine! It’s very reliable, easy to use, and has a great variety of programs to suit different types of laundry. The quick wash cycle is a rea... See more


Company details

  1. Wholesaler Household Appliances

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.


Contact info

3.8

Great

TrustScore 4 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(339)

94 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fridge/freezer trouble

I bought a new Beko fridge /freezer back in Dec 2024 and it only lasted for 10 weeks.
I got in touch with my supplier, first of all a engineer came to check my fridge/freezer &was going to repair it and on the same day my supplier rang to say a replacement was to be delivered in a couple days, so I was delighted & thanks to Beko.

March 26, 2025
Advertisement
Rated 1 out of 5 stars

Shocking customer service and after…

Shocking customer service and after sales. Wash machine bought December 2024. Leaked the 21st February called power city they told us to call Beko waited 3 days for call back engineer arrived Saturday didn't have the part will order, will contact us when the part arrives and organise another time and date. Absolutely fuming will never purchase another Beko product

February 21, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Useless

Useless. Funallt after several days of trying to get through to customer services i succeed, only for the girl on the phone says that they didn't have ANY of my details that I used to register my device. After asking me stupid questions for half an hour she says an engineer will call me with 24 to 48 hours.... 2 weeks later no phone call.

February 7, 2025
Unprompted review
Rated 4 out of 5 stars

Beko is the very best Tumble dryer I ever bought.

Previously I had different brands of heat pump dryers that didn’t dry well and didn’t have reverse motion, turning all bedding clothes into balls. I was very disappointed in purchasing this dryer. Finally, I decided to buy a different brand after I checked all the specifications. I purchased a Beko condenser tumble dryer. The machine has reversed motion and dries excellently. I am more than happy to purchase Beko tumble dryers.

February 1, 2025
Rated 4 out of 5 stars

Baffling instructions

The operating instructions for both washing machine and to a lesser extent the dishwasher are far too confusing. The extensive booklets were obviously written by somebody who knows the machines technically intimately and not for the new average domestic user. I can't find any mention of cycle duration but plenty on water usage. Neither machine's display panels seem to show duration or time left.

January 27, 2025
Advertisement
Rated 1 out of 5 stars

Warranty service is a joke

I bought a Beko dishwasher in October 2024. After just one month, it stopped working—Error 02 on the screen, which, according to Google, means no water or low water pressure.

That time, they sent an "engineer" within a few days. He showed up, looked around, and—wait for it—removed the filter from the hose. 😂 Genius-level engineering! Apparently, that tiny filter sometimes blocks the water flow.

Fine. Fast forward exactly one month later—same error, same dead dishwasher. But this time, since it was just before Christmas, I was forced to wait nearly a month for the "engineer" to come back. They initially told me "two working days", but that magically turned into a month because, after New Year, the engineer’s van broke down. 🤦

Finally, two weeks ago, he showed up, did something, the machine started working again, mumbled something about "vault" and left. Exactly one week later? Dead again. Same error.

So now, I've been without a dishwasher for a month and a half. The next step? A spare part! Which was promised to arrive today—of course, that never happened. Now, they say it’ll be here next week… or maybe not???

Thank you, Beko, I paid for the dishwasher and washing dishes myself! Never ever!

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

One word AVOID at all costs. Beko Customer service for Republic of Ireland is very poor. I was left holding on phone for 20 mins and still no contact. The item is still under warranty and they still have not been in contact to have repair / inspection.

January 29, 2025
Unprompted review
Rated 1 out of 5 stars

Customer service is a joke

Customer service is a joke. I waited on hold for 40 minutes in relation to a problem with my fridge. I was told to call another company to assist. The number they gave me did not work. Complete and utter waste of time.

January 28, 2025
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Unexpected very good product.After many…

Unexpected very good product.After many searches I decided to purchase this coffee machine and I have to say I’m very impressed,coffee is exceptionally good as this machine is offering many options for different types of coffee,easy to use and nice design.

December 26, 2024
Rated 5 out of 5 stars

Bought a replacement dishwasher

Bought a replacement dishwasher, replacing a Hisense machine which was beyond repair. This Beko machine is so much better and the (only 3 year old) Hisense one! I've had Beko before and would definitely recommend them.

November 25, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look