I ordered a bar stool from beut. They noticed that I'd ordered an especially high stool, unusual for a residential property, so they emailed me to check whether I'd got the correct height for my situa... See more
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See what reviewers are saying
Terrible experience - want to cancel order as still not dispatched after a month! No emails responded to and nobody answers phone???? Owe me £239.30??? Very frustrated customer , would not recommend b... See more
I purchased the dark metal Audo large salt and pepper grinders. They are by far the best Salt-N-Pepa grinders I’ve seen or owned the black metal and simplicity of the bottle shape come together to giv... See more
I ordered a Coordonne Core Edo mural for a very large wall. However, as we hadn't moved yet, I wasn't sure of the exact measurements so I put the order on hold for several weeks. When I was finally re... See more
Company replied
Company details
Information provided by various external sources
beut is a curated lifestyle store for “life’s (beut.) iful things”. We offer the best quality, design led furniture & homeware from around the globe.
Contact info
United Kingdom
- beut.co.uk
4.1
Great
239 reviews
Replied to 16% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you all for your excellent service!
My experience with Beut has been very positve. Communications with their sales customer team (Dixie et al) has been smooth and responses have always been quick and positive.
It´s truly a pleasure to support family-run business and small independent companies like yours.
María Barros
November 5, 2025
Unprompted review
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Excellent
Excellent product selection, incredibly fast delivery. Overall very impressed with the service and the company!
October 28, 2025
Unprompted review
Reply from beut
Afternoon Christina,
Thank you for your kind review. We are so pleased you are happy with our service.
It would be a pleasure to have you back one day! :)
Great customer service and packaging
I've always found Beut's website easy to use and they keep you fully updated with the progress of delivery. I was particularly impressed with the packaging. My new dining chairs were very well protected and I'm thoroughly pleased with them.
October 23, 2025
Unprompted review
Reply from beut
Hi Sarah,
Thank you for leaving us such a kind review. We are so pleased you are happy with your new chairs.
If there is anything we can do to help in the future, please do let me know.
Kindest Regards
Dixie
Beware they will continually delay sorting any problem
Beware if you do have a problem. this company will use every trick in the book to delay sorting the problesm .I reported an intermittent faulty swich on a lamp. They ask for some photographs , I sent them the photo. after 4 weeks they have now asked for a video ( 28/10/25) the issue is now sorted
October 20, 2025
Unprompted review
Superb service speedy delivery and…
Superb service speedy delivery and great prices for genuine products . Highly recommend
September 13, 2025
Unprompted review
Reply from beut
Hi Elaine
Thank you for your kind review.
I am pleased you are happy with your new cushion.
If there is anything else we can ever do to help, please do let me know.
Kindest Regards
Dixie
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Wonderful glasses
Wonderful glasses, well and Quick delivered. Friendly communication!
August 9, 2025
Unprompted review
Reply from beut
Good afternoon,
Thank you for leaving us such a kind review.
If you should need anything else, please do let us know.
Kindest Regards
The beut Team
Seamless Service
The stock on the website was up to date and our order was delivered very quickly, very happy with the product and with the service from Beut.
July 18, 2025
Unprompted review
Reply from beut
Good morning Rebecca,
Thank you for your feedback.
It is a pleasure to provide this service for our customers.
I hope you have many years of joy out of your new cabinet.
All the best,
beut
Excellent service and very pleased with purchase…
Excellent service and very pleased with my competitively priced chairs. Customer service communication is excellent. Thank you Dixie. Would not hesitate to purchase from this company again.
July 21, 2025
Unprompted review
Reply from beut
Hi Eleri,
Thank you so much for leaving such kind feedback.
If there is ever anything else that you should need in the future, please do let me know.
Kindest
Dixie
Amazing company, incredible customer service!!!
I cannot tell you how pleased I was to find this company. Every single contact I had with them from start to end of my shopping experience was incredible. I don’t think I have had customer service like it for a very very long time so I would not hesitate to recommend this company. They clearly care about what they are doing and this is rare nowadays.
June 17, 2025
Unprompted review
Reply from beut
Good morning Michelle,
Hope you are well.
I am so pleased you are happy with the service received. We really do put all effort in to make sure every customer's experience is as smooth and enjoyable as possible.
I also do hope you love your new chairs.
Please let me know if you should need anything further.
Kindest
Dixie
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Thank you Team Beut
I ordered 2 Kartell side tables which arrived within 48 hours of ordering. They were very well packed and in pristine condition you would expect.
Email communication was excellent.
Thank you Team Beut!
June 24, 2025
Unprompted review
Reply from beut
Good morning Ian
Thank you for the feedback. We always try to do our best to ensure items get to you safely.
I am so pleased you like your new bedside tables.
Let us know if there is anything else you should need.
Kindest
Beut
Copenhagen Bit Stool
We love our upbeat new stool, great design, perfect for our needs, maintenance free. I am sure we will be buying more!
June 24, 2025
Unprompted review
Reply from beut
Good afternoon,
Thank you for leaving us such kind feedback.
If you should need anything else, please do let me know.
Kindest
Dixie
Wall Mural
Ordered a wall mural. Very happy with it. Looks absolutely stunning in our dining room and a real talking point . Would definitely use Beut again
April 13, 2025
Unprompted review
Reply from beut
Good morning Tim,
I do hope you have had a lovely weekend.
I am so pleased you love your new mural.
Please do let us know if there is ever anything else we can do to help, and we will be happy to do so.
All the best,
beut
Really stylish hallway shelf
Really stylish hallway shelf arrived, perfectly packaged to ensure it arrived safely! Ordering was easy and delivery was ontime. Would definitely use Beut again!
June 20, 2025
Unprompted review
Reply from beut
Hi Patricia
Thank you for your feedback. I am so pleased you like it :)
Let us know if you need anything further in the future.
Kindest
Dixie
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Great service
Great service, speedy delivery, genuine products in excellent condition.
June 15, 2025
Unprompted review
Reply from beut
Morning,
Thank you for leaving us such a kind review.
I really do hope you love your new chairs.
Kindest Regards
Dixie
Ordered from Beut and was quite…
Ordered from Beut and was quite skeptical.
No order update or delivery info. Emailed customer services and also had no response. Thankfully purchased through PayPal and have been able to raise an issue. Also tried calling however the number isn’t in service.
Really disappointed as was looking to place another order but will go elsewhere.
May 30, 2025
Unprompted review
Reply from beut
Hi Danielle,
Hope you are well.
I can see that your email was replied to within half an hour of you sending this in. Please see my below response from 10:49 on Thursday:
'Hi Danielle
Hope you are very well.
I am sorry that this has not been received.
I will follow up with my suppliers now and let you know.
Kindest
Dixie'
I will be sending you a follow up email this morning to inform you that the suppliers have resent your samples to you 1st class so these should be received within the 24 hours.
I am sorry they were not received as quickly as we all would have liked. Unfortunately, it does look as though these did get lost in the post.
On beut's behalf, I am pleased, we were able to get this resolved and actioned with the suppliers within 24 hours of your email. I will be checking in with you again this week to make sure these were all received okay.
Many thanks
Dixie
Great price and timely delivery
We had a very smooth experience with ordering 2 Kartell AI chairs. Beut offered the best price as well as the possibility to buy single chairs (normally sold as pair). We received email updates throughout the process and the chairs arrived directly to our place in perfect conditions within the expected timeline! Will definitely keep Beut in mind for future purchases!
May 29, 2025
Unprompted review
Reply from beut
Good morning Elena,
Thank you for leaving us such as kind review. I am so pleased you are happy with your chairs.
Please do let us know if there is anything further we can do to help in the future.
Kindest
Dixie
Excellent company to deal with .
Just had a very good experience buying two Kartell Masters bar stools through Beut’s easy to navigate website Excellent customer service and no problem dealing with an island delivery and deducting Vat. The stools arrived at the time quoted and we are very happy with them. Great company and great communication.
Thank you
May 27, 2025
Unprompted review
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Muuto sofa
I purchased a Muuto sofa with a very competitive price. Waited for 6 weeks to have it delivered, as planned, and the team tried their best and rearrange their schedule to have it delivered the earliest possible. Delivery and set up were very smooth.
I will definitely purchase again!
May 22, 2025
Unprompted review
Reply from beut
Afternoon Maud,
Hope you had a lovely Bank Holiday weekend!
Thank you for your lovely feedback - I am so pleased you are happy with our service and most importantly your sofa :)
Please do let me know if there is ever anything else that I can do to help at all.
Best wishes,
Dixie
Decent price, quick shipping.
Decent price. Item isn't the greatest quality in terms of the finishing, but it's thermoplastic and I suspect that'd be the same anywhere. Beut had the best price I found for a genuine Kartell item, which shipped quickly and carefully.
May 14, 2025
Unprompted review
Great service and resolved delivery address errior I made excellently
I order two Tom Dixon champagne glasses that a relatively expensive item and hard to find. The price from Beut was significantly lower than competitors which attracted me them. I made an error on the delivery address and notified them and they were very quick to assure me all would be okay and delivered to the correct address. This is indeed what happened and the product arrived swiftly and in perfect condition - thanks and highly recommended
April 30, 2025
Unprompted review
Reply from beut
Hi Derek,
Thank you for your generous feedback on the service and products you have received.
I do hope you get many years of enjoyment out of your new champagne glasses.
All the best,
Dixie
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