The service Bikefair provides is above anything I've ever seen before. Even though we mistakenly ordered the wrong frame size, they were extremely helpful in getting it exchanged and even helped minim... See more
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See what reviewers are saying
Bikefair is great. I (seller) meet the nicest people from all over the world and they are always happy when i hand them a completly serviced bike to enjoy. The Bikefair team is responsive and al... See more
I bought a bike (€1.300) a few months ago, included an insurance (also on the receipt) which covers theft, damage & roadside assistance 24/7. Sadly my bike got stolen, so I contacted Bikefair for... See more
Robin was extremely nice and helpful in me trying to find a bike :) Also, the website is super easy to use, it has great filters and the prices are extremely reasonable, on top of having the certa... See more
Company replied
Company details
- Online Marketplace
- also in
- Bicycle Repair Shop
- Bicycle Store
- Bike Accessories Store
- Road Cycling
- Used Bicycle Shop
Written by the company
BikeFair is the first easy, fair, and fun to use pre-owned bike marketplace. No stolen bikes, no scam, just great deals from both bike shops and individuals.
Contact info
s' Gravenhekje 1A, 1011TG, Amsterdam, Netherlands
- +31850027787
- team@bikefair.nl
- bikefair.org
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Loved BikeFair for buying and selling
We bought (and then sold) a couple ebikes for an extended stay in the Netherlands. The bikes we purchased were delivered to us and met our expectations. Selling our bikes is where we really had a great experience. We were on a tight deadline to sell, and the people at BikeFair were super accommodating and helpful to us. Was a lifesaver to have them store and sell the bikes for us. Definitely will use them again next time we do an extended stay in the Netherlands!

Reply from BikeFair
Love my new bike!
Ordered my new bike and received it at home on the same day. Perfect conditions, exactly like the photo and description of it. Super happy with it!

Reply from BikeFair
Bikefair sells second hand bikes without trying first...
Bikefair is a platform for bike repair shops selling second hand bikes. PRO: prevention against theft and fraud CON: prices a little above market value for second hand bikes; I experienced the problem that you get your used bike delivered without the optional try-out tour. So when I was not satisfied I had to return the bike myself or face high return costs (€40). I was lucky to find another bike at the sellers, but I will not recommend buying a bike online without a tryout before.

Reply from BikeFair
BikeFair stored and sold my used bike-great service!
BikeFair stored and sold my used bike once I had finished a cycling trip in Europe and returned to Canada. Very accommodating, trustworthy, and excellent service!

Reply from BikeFair
Bike sold smoothly
They helped me to sold a bike. The website is easy to use, communication was great. I stored the bike at their warehouse and they sell it for me while I was on vacation.
Lovely bike the size and type I needed
Thanks- lovely bike. I also appreciated good phone support from BikeFair when I needed it instead of having to chat to a bot or filll in a form to make contact. It was helpful to be able to search through so many bikes with the criteria I needed and buy without worries.
Great experience
Great experience ! I have found the perfect second hand bike! The shop Qudro bikes was also very reliable and providing an incredible service ! Thanks bikefair!!
courteous, quick and very helpful
I requested assistance without realizing it was not related to their business. They were extremely courteous and quick to respond to me, while still being available to solve my problem.
Good site for good bikes
Very nice and easy website to get another bike. So much better dan marketplace
Customer service called the same day to…
Customer service called the same day to inform me that the seller sold bike already. They provided a better (more expensive) bike alternative and covered the difference. This is the first time that any customer support actually helped me.
Excellent platform & Great Service
Excellent platform, great communication and service! Definitely recommend!
We were in a hurry to relocate to another country. Tom arranged a pickup from my apartment and bike was sold in 2 days! Thanks bikefair!
the bike I took did not work
the bike I took did not work, I was not compensated. I don't know how you can let certain sellers act this way.

Reply from BikeFair
Bike to Estonia
Thanks to Bikefair I got my first Gazelle bike! I live in Estonia and they helped me to find right size and organize delivery. Communication was fast and they even called me to be sure that I really want to get bike to abroad and gave me enough informatsion about sizes and delivery price. First I've chosen a bit too big bike. They helped to change it to a other one. It is really east to use their webpage. Definitely recommend that page!
If you are looking for a quick fix, you found the right place.
My and my husband were looking for a quick sale of our bike and BikeFair turn out to be the best place to do that! I had no expectations, perhaps the other way round, I was thinking what kind of website is that, it’s not like any name I heard, but little I knew that it’s such a great service!
The customer service was prompt and extremely helpful. Before we knew it, we already sold the bike 😍😍😍
Incredible organization, very happy
Tom was incredibly helpful and guided me throughout the whole process. He kept me updated and personally made sure to answer all of my questions and address all of my concerns quickly and thoroughly. HIGHLY recommend this service. They operate with the highest degree of professionalism and customer service. Thank you again, Tom!
Very nice and communicative platform!
A great bike seller with a lot of…
A great bike seller with a lot of potention. They work with reliable partners, so they only sell fair bikes.
Site easy to use
Site easy to use. Also customer service answer on time.
Pretty happy with bikefair
Trustworthy website and great customer service!
Bikefair is what bicycle market needed
Bikefair is what bicycle market needed. Only 100% legal bikes. My 1st choice when selling and buying bikes.
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