The service Bikefair provides is above anything I've ever seen before. Even though we mistakenly ordered the wrong frame size, they were extremely helpful in getting it exchanged and even helped minim... See more
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See what reviewers are saying
Bikefair is great. I (seller) meet the nicest people from all over the world and they are always happy when i hand them a completly serviced bike to enjoy. The Bikefair team is responsive and al... See more
I bought a bike (€1.300) a few months ago, included an insurance (also on the receipt) which covers theft, damage & roadside assistance 24/7. Sadly my bike got stolen, so I contacted Bikefair for... See more
Robin was extremely nice and helpful in me trying to find a bike :) Also, the website is super easy to use, it has great filters and the prices are extremely reasonable, on top of having the certa... See more
Company replied
Company details
- Online Marketplace
- also in
- Bicycle Repair Shop
- Bicycle Store
- Bike Accessories Store
- Road Cycling
- Used Bicycle Shop
Written by the company
BikeFair is the first easy, fair, and fun to use pre-owned bike marketplace. No stolen bikes, no scam, just great deals from both bike shops and individuals.
Contact info
s' Gravenhekje 1A, 1011TG, Amsterdam, Netherlands
- +31850027787
- team@bikefair.nl
- bikefair.org
4.1
Great
143 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely reliable
Extremely reliable. I ordered twice from them and they communicated very well and let me know exactly what was happening. I love my bike it's amazing!
October 21, 2021
Unprompted review
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Fast + good support
Fast service, nice bike, very good customer support.
October 20, 2021
Unprompted review
Reply from BikeFair
Hi Peter, we are very sorry you feel this way, what you wrote is the exact opposite of what BikeFair stands for. May we ask what happened and/or eventually for your order number, so that we can take a look at what transpired?
Unbeatable shopping experience.
Everything has gone in the best way, with a quality product and a committed and communicative seller. Great internet platform to get a bike in the Nederlands. Highly recommended.
September 8, 2021
Unprompted review
Really happy with the website's service…
Really happy with the website's service as well as the bike that I bought! Amazing website! If you want to buy or sell an used bike without any problem use this site! Really trustworthy!
July 21, 2021
Unprompted review
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Smooth & happy with the bike
The bike looked as advertised. Confirming the handover was smooth. Cool to see the after sale care.
July 19, 2021
Unprompted review
Best place to buy a bike in the Netherlands
Very happy to stumble upon these guys! The process was very easy, I have the guarantee that the bike was not stolen and the payment is secure! When I placed my first order, the seller dis not respond in 4 days and, since the money was not at the seller yet, I was able to cancel my order with only one click. Second bike order is now complete and I am currently enjoying it thanks to these guys!
Will definitely buy again from them.
Keep up to good work!
June 23, 2021
Unprompted review
I highly recommend this website
The website looks really nice and everything is straightforward. I got a really nice bike with a very reasonable price.
May 31, 2021
Unprompted review
Nice to buy a 2nd hand bicycle safely
Overall, ordering a bike through the website was easy. Advice is available to determine precisely the size one needs. They also provide useful accessories at a decent price. There was only a slight hiccup as I ordered the delivery service for my bicycle before testing it (as the store selling the bicycle was not delivering to my area) and the system doesn't deal super well with that particular case, but the customer support team was very proactive and solved the issue for me.
May 27, 2021
Unprompted review
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I'm happy with my experience
I'm happy with my experience! I got the bike delivered to me by the shop and they waited patiently so I could try it for a few minutes! Happy to have the site available in English as well.
May 27, 2021
Unprompted review
My experience
My experience with BikeFair has been completely positive. It's a nice, easy, trustworthy way to buy a bike, the number of bikes is strong, and it's pleasing to see a company take second-hand bikes seriously.
April 14, 2021
Unprompted review
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