I was a little skeptical, having never heard of a service like this, but I gave it a try. They came through -negotiating a big discount on my cable bill. I have a couple rental properties and they'v... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I wasn’t sure about the services but glad i reached out! Once I reached out to support and got my bills assigned, the process was fast. Neil reached out via phone and text to keep me in the loop of t... See more
Company replied
Cali was awesome! She was great at communicating and quick to respond to clarifying questions I had. And most importantly, she helped me save money & upgraded my internet service - all for less than... See more
Company replied
I attempted to negotiate with my internet service on my own & got no where. Billshark was successful & saved me a substantial amount. Thanks Van!
Company replied
Company details
Information provided by various external sources
We’re here to lower your bills. We call your service providers and negotiate the best price on your behalf. Signing up is easy and only takes minutes. The sea is transparent, and so are we. Our fee is 40% of your savings, earned only when we do our job effectively. That’s why our Sharks work so hard to get you results.
Contact info
35 PARKWOOD DRIVE, 01748, Hopkinton, United States
- 800-957-1710
- help@billshark.com
- billshark.com
4.4
Excellent
116 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leo was great at getting my bill…
Leo was great at getting my bill reduced, I will definitely use Billshart again.
July 21, 2020
Unprompted review
Reply from Billshark
Leo is fantastic! Thanks for the review! We can't wait to help you out again.
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Saved on internet
They saved me $692.24 on my internet and also got me a deal to where I now get a faster speed plan than what I initially had.
July 21, 2020
Unprompted review
Reply from Billshark
That's what we call a win-win :) Enjoy your high-speed internet and lower bill! Thanks for reviewing us!
The service is awesome but the amount…
The service is awesome but the amount of emails and texts asking for me to take a survey is way too excessive.
July 20, 2020
Unprompted review
Reply from Billshark
Hi Matt- thanks for your review! I've forwarded your concerns along to our marketing department. They're taking a look at your experience to better understand the communication you received. Thank you for letting us know- we appreciate you!
You made a believer out of me
I was sceptical at first but im glad i gave you guys a chance. GREAT JOB
July 18, 2020
Unprompted review
Reply from Billshark
"Now Ima believaaahh"
Thanks for reviewing us, Shemika! We can't wait to save you more money in the future!
Helped save me money.
July 17, 2020
Unprompted review
Reply from Billshark
Billshark has got your back :) Thanks for the review!
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Saved me money on my cable bill…
Gave me a net savings on my cable bill of about $12 a month. Great job.
July 17, 2020
Unprompted review
Reply from Billshark
$12 really adds up over the course of time!
Thanks for reviewing us, Nathanael! We appreciate it.
They never asked me what I wanted from…
They never asked me what I wanted from my internet provider. I did not want cable. Yes you did reply but I still have cable connected to my account and the bill is more than before. If anything I would have rather had a boost to my internet speed rather than cable added and the amount increased.
July 17, 2020
Unprompted review
Reply from Billshark
Hi Mark- it looks like our customer service team has attempted to reach out to you regarding this issue multiple times. Unfortunately, we were unable to get in touch with you to resolve your concerns via email or phone.
Our quality assurance team did review the negotiation and follow up with your provider who advised us that our negotiated discount did not add TV to your services. You currently only have internet. We would love to be able to speak with you in regards to this. Please give us a call at 800-957-1710 and our team will be more than happy to speak with you further.
They helped save me over 400 dollars a…
They helped save me over 400 dollars a year! Their negotiating skills must be off the chain! I’m super pleased.
July 16, 2020
Unprompted review
Reply from Billshark
The Shark's skills are totally off the chain ;)
Thanks for taking the time to review us, Leslie!
So impressed with Bill Shark!
Cam helped me to save over $300 over the course of two years on my cellular bill. I would recommend her to anyone who is considering using this service. She will get you the best deal!
July 15, 2020
Unprompted review
Reply from Billshark
Cam is great! I can't wait to show her your kind words. Thank you, Mary-Kate!
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Great Service
A true time savings service. They have a magic touch when dealing with vendors.
July 15, 2020
Unprompted review
Reply from Billshark
Our Sharks really do! They are persistent and will find savings, even when there appears to be none!
Thank you for taking the time to review us, Christine- we appreciate you!
Reply from Billshark
Thanks for trusting us to lower your bills, Geno!
Did a great job helping me get one of…
Did a great job helping me get one of my bills reduced.
July 15, 2020
Unprompted review
Reply from Billshark
We know you'll put those savings to good use :) Thanks for the review, Kevin!
Billshark does what it says it will... with a caveat!
Billshark does what it says it will. They will save you money, but with a caveat. Your payment to them will be 30% of those savings. Which isn't necessarily bad. However, they will base some of those savings over a 24 month period. For instance... They saved me $10 a month on my cell phone. I plan on switching companies once our phones were paid off in October. But I was charged $72 for the savings. So it works, just not as well for me.
July 13, 2020
Unprompted review
Reply from Billshark
Hi Reggie- if you plan on switching companies in the future, just reach out to our support team and they will assist you in the process. We guarantee our savings, so if you aren't receiving what was promised, our sharks will make any appropriate adjustments to your account.
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surprised by how easy it is. until I got the bill
I wasn't sure what to expect but once they had my info a day later I received savings on my cable bill. If I had other bills that were as high as that one. I sure would use them again. Edited to add: ummm just got the bill. They charge you what they save you. So you may as well just pay it to the original company. I could understand may half or a quarter of what they save you but not the whole thing. And based off my new bill they lied about how much they saved me in the first place. Maybe its worth it when you have more than one bill but for now. Not too much
July 11, 2020
Unprompted review
Reply from Billshark
Hi Adrian- our fee is only 40% of the total savings achieved on the account, which is standard within our industry. On your account, we were able to achieve two types of savings. Your Shark applied a $60 discount which is good for 12 months and they also applied a $7.01 discount that lasts for the lifetime of your provider account. Not only did we reduce your bill, but we also increased your internet speed. These are fantastic savings for a single bill!
Excellent Service
Excellent, easy experience. Courtney from BillShark reduced our monthly internet bill by $20 a month! I was kept informed throughout the entire process, and did not have to lift a finger. Highly recommended.
July 11, 2020
Unprompted review
Reply from Billshark
We <3 Courtney! She's one of our best Sharks and makes sure that her customers are involved in every step, even if it's just informing them of better practices or changes for their services! Thanks for reviewing her and your experience- we appreciate you!
A company you can trust and depend on!I’ve been using billshark for a few…
I’ve been using billshark for a few years now. Just added another bill and once again they have done incredible! They lowered my bill for the next 2 years and I am always amazed. Not having to deal with the stress of calling, especially during the pandemic which has made customer service at these utility companies so much harder, has been a blessing! I highly recommend them
July 11, 2020
Unprompted review
Reply from Billshark
We sit on hold and talk to the providers for you, especially when your providers are short on employees or just being difficult. All you have to do is sit back, relax, and watch the savings come in!
I thought it was a scam but it really…
I thought it was a scam but it really works
July 10, 2020
Unprompted review
Reply from Billshark
We really do! I'm glad we were able to help you save money on a few of your bills, Chardaesha! Thanks for taking the time to review us!
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Good Service
July 10, 2020
Unprompted review
Reply from Billshark
Great customers!
Thanks for reviewing your experience, Brandon!
I was struggling due to COVID-19 and I…
I was struggling due to COVID-19 and I didnt know what’s Too do with situation with no money no work no nothing and I Had bills to pay but thankfully I got the help I recommend this app for people that are struggling with bills
July 10, 2020
Unprompted review
Reply from Billshark
Thanks, Antrax! We are always here to help our customers save money on their monthly bills.
BillShark review
Very pleased with results from Avigail with BillShark. Reduction in Sprint Bill within 5 days. Will definitely continue to use the service
July 10, 2020
Unprompted review
Reply from Billshark
Isn't Avigail great? She's the best when it comes to saving her customers a bunch of money. I can't wait to pass your review along! Thank you, Leigh!
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