birminghamwear.com Reviews 

Very helpful,fast service and very good Quality, super Customer support.
We will buy again . Very recommended

the really ask important questions to send the best size of the suit that we ordered thank you for that. Delivery was very quick.

Stephanie was very polite and friendly.
She really helped me with my order and didnt hesitate to help when i had any questions :)

Great service and great products

I ordered two coats that are quite good in quality; however, one was too small for me, so I had to return it. The coat cost €170, yet I was only refunded €125, and I had to pay for shipping to France from Germany myself! This is absolutely outrageous!

I bought a coat that didn't fit me. Stéphanie took care of my file I am fully responding to my request. I was able to exchange with other articles that I liked. I thank Stéphanie for her quality of listening and her efficiency in my file. Bravo !!!

Imen from Birmingham Wear was very helpful in resolving a delivery issue that arose due to my holiday. The Arthur cap delivered by Birmingham Wear fits perfectly.

Really good

Clockwork service and info
Good qualety suites and prompt delivery.
Keep up the good work !

Fantastic quality and service. I will be purchasing again. 10/10.

I am great that my query was handled well by Stephanie, just I explained that there was some mistakes on my order she was very helpful till the end she got a solution of my query and I am happy about the product as well

This company is a joke. 200€ for a so called taylored "Arthur tweed suit".
Some Stephanie try to convince you that they will take your personal measurments and taylor your suit. They ask you for your phone but never call! That's a lie, nothing more... They just do nothing. I took time to gave them every measurments (and even more than required on their ridiculous little sketch of a suit received by email). I email it back and 1 hour after, I received an email : "your suit has been shipped". No way...
Received 2 weeks after : nothing is right. It is just a standard XL size. Legs too short, sleeves too short, waist too large, etc...
The tweed fabric is thick as a sheet of paper, sad looking and poor quality. DOn't trust the pictures!
I took the risk but NEVER again.
Update at your answer:
That is just a lie, nothing more.
A guy called Victor asked me spécifcally my phone number to CALL me for specifics size adjustments.
And a Stephanie wrote me exactly the same.
NOTHING in the email or website talked about extra fee for tayloring! Cut the crap, will you.
2nd update: if I am a liar, what are you? My first email before ordering :
"Hello,I'm writing from Belgium.
I'd like to order a complete tweed suit.I'm tall, around 1.92m but 88kgs. 33 size waist but 36 legs. So, usually, my pants are too short. What I dislike, naturally.
How do you proceed to correct the
size?
Can I order already, and you adjust
that after the order?
Thanks."
Answer from Stephanie :
"Thank you for reaching out to Birmingham Wear Support.
Can you forward me your complete measurements according to the attached schema?

Awaiting your reply."
So, miss, what is the purpose of this?
Asking my personal measurments to send me after a regular size? Without telling me that it will NOT fit because your standard sizes doesn't match with my measurments ?
An honest commercial behaviour
would have been to inform me that it wouldn't fit before taking my money!
And after the order :
"Hello, I'm Victor, your costume designer at Birmingham wear..."
You need a designer to read a size chart? Stop the bullshiit, please.
Am I also a liar about the poor quality of the fabric? You know what Tweed is? Certainly not the ridiculous thing you send me.
Goodbye and good luck wirh your wondeful job!

Very good service from Victor, and speedy shipping to Norway, but the suit I ordered, The Arthur 3 piece tweed, was not the quality it said on the website. The site said wool and technical material, but the suit was entirely made of polyester and viscose. No wool in sight. So the price is too high.

Edit after answer:
Well, the labels inside the clothings say 74% polyester fiber, and 26% Viscose, and to my knowledge neither of them are wool :)

Edit 2
Pic sent by email

The item I ordered was cheaply made using low quality polyester that itches. Excessive fabric in places, the righthand inner coat pocket was literally sown on upside down. If they advertise it as "authentic" it should at least be 100% wool. The only good part of the experience at least was the free shipping.

Stephanie, manager of the Birmingham Wear Customer Service
Was very helpful and quick to respond my mails.
She helped me through with how to send a shipment in return since it was a bit small.

Great customer service, my agent was Stephanie, very helpful and easy to talk to.
The product was also amazing and because of the help Stephanie provided regarding the sizing, it fits perfectly.

Very pleased with the experience.

First up the suits and accessories are of super good quality and the fit is perfect. Delivery was on time so really nothing to complain about but I'd highhlight Stephanie of their customer service because as once we had a mismatch in a vest she helped out quickly and took on the task and solved to my satisfaction -
Highly appreciated so thank you!

Stefanie helped us very well, even when something had to be exchanged. Always kept us informed. And the suits are beautiful. The guys looked great at our peaky Binkers party!

Even if some issues appeared during the trip, I was supported by Imen and the team to fix my problems.
Good quality , size shaped, colory responding to my request.

For the price the suit is excellent and even better than i have expected but i don't know how it will be as soon as I will wash it several times.
In addition I have received it pretty fast. The teams (victor and Imen) are very nice and helpful. It is always with pleasure. I will buy another one very soon