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Bluepillow  Reviews 688

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TrustScore 3.5 out of 5

3.5

Holiday Accommodation Service
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Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the booking process to be easy and efficient, often highlighting the competitive and affordable prices compared to other platforms. Reviewers also appreciated the transparency regarding pricing, with the original price shown before booking including all fees. The staff, particularly at the front desk, received positive remarks for being gentle, helpful, and readily available to assist with various requests. However, some people were dissatisfied with the website, reporting issues where advertised offers did not exist, leading to higher prices on partner sites. There were also concerns about incorrect bookings, with customers being directed to different hotels or finding that their reservations were not as expected, sometimes involving misleading listings or unverified profiles. Additionally, some reviewers experienced cancellations shortly after booking or found that their bookings were not processed correctly, despite being charged.

What people talk about most

Booking process

Consumers find the booking process to be ambiguous, with many reporting issues such as being told properties... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers finding prices affordable... See more

Website

Reviewers highlight negative aspects of the website, with many feeling that it is misleading and advising... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and welcoming... See more

Location

Reviewers mention ambiguous feedback about location, with some finding it convenient, such as being in the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Except that we got the old worn out rooms with the hard unpractical bed, the hotel offers a very good breakfast and the overall feeling is holding a 4 star rating hotel. The price was competitive and... See more

Rated 4 out of 5 stars

Summary: $50/night for Private room with King bed, Bathtub, and Parking right outside my window. Context: It was luxury for me after nearly two weeks on the road, sleeping in tents, or bunk... See more

Company details

  1. Holiday Accommodation Service

Written by the company

Il motore di ricerca alloggi globale che permette di trovare la miglior soluzione al minor prezzo.Tutti gli alloggi per te in un unico sito semplice da usare, nessuna commissione.

Contact info

3.5

Average

TrustScore 3.5 out of 5

688 reviews

5-star
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1-star

Replied to 43% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 4 out of 5 stars

Although I clicked on king size bed for…

Although I clicked on king size bed for my option; it still managed to book a double bed. Good thing I’m traveling alone and although it doesn’t affect much it would be better to have single king bed as I chose for my reservation.

July 12, 2024
Unprompted review
Rated 1 out of 5 stars

I'm utterly sick of Bluepillow

I'm utterly sick of Bluepillow. I clicked on a Bluepillow link when searching for accommodation, but didn't book with them. Ever since then, I keep getting pop-ups from them. If I try to disable them, their webpage pops up instead. There seems to be no way to get rid of this. I've contacted them and they say I can disable them myself. It doesn't work. I would never ever book anything with them now!

July 13, 2024
Unprompted review
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Rated 5 out of 5 stars

summer relax

We are just finishing our 2 week stay at Lucia villas and all I can say is thank you to Lucia !! The apartment is spotless and cleaned every day with fresh towels . Lucia and her son have been perfect hosts and will help any time you need it

June 21, 2024
Unprompted review
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Rated 4 out of 5 stars

Ok experience

Ok experience. It's not easy looking for twin rooms as many sites don't give options for twins. Had to search for type of room and cancellation term required.

June 15, 2024
Unprompted review
Rated 4 out of 5 stars

Good experience

Fast, easy. But if you could allow for changes as well as cancellations, that would be five stars

June 8, 2024
Unprompted review
Rated 4 out of 5 stars

A VfM accomodation near metro

At a very cosy district - Cholargos - next to a tiny & live square, 10' walk from the Metro, is very good for 1 or 2 persons, with all the facilities inside. The price is VfM also.
Three negatives : 1. Not 100% clean(dust in various small furnitures) and 2.TV control was damaged and not functional. 3. The 2 beds are sofa extensions, so there was a "tough" layer to sleep...

June 4, 2024
Unprompted review
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Rated 1 out of 5 stars

Once they take your money, you get ghosted

Once they take your money, you get ghosted. From what I see, they don't allow links to accommodations unless it's their "partner" booking.com. The advertised Booking.com price is much lower on Bluebillow than on Booking.com eg. $58 vs $130. WHY IS THAT!?

May 31, 2024
Unprompted review

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