Bombinate 

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Rated 1 out of 5 stars

I ordered from them via Facebook, (first mistake), guaranteed 7-15 delivery. I believed them (second mistake). Gave me a tracking #, however when put in 17Track there is no record of the tracking #.... See more

Rated 4 out of 5 stars

This is a correction. My product arrived today in a rather mangled box and I am very pleased with the product (Gerber LMF II knife). Was sent from California,so the issue might be communications, par... See more

Rated 5 out of 5 stars

I like being able to shop a curated range of boutique clothes without having to scroll through never ending pages. I've discovered some exciting new brands that bridge the gap between low price/poor... See more

Company replied

Rated 5 out of 5 stars

I had recently purchased a pair of CAFE leather driving gloves for a friend as a birthday gift. He wanted to exchange it for another colour. Not only did Bombinate make the process super simple and ef... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Bombinate curates a selection of the very best brands that value craftsmanship, ethical production and quality as much as you do.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Chair

Chair
Bought a chair and it arrived promptly and was as advertised. Pleased with quality.

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional Quality

I recently purchased the men's Jak hi top sneakers in black. This is my 3rd purchase from Bombinate. I can not rate the quality or service high enough. The craftsmanship is exceptional and true to size. Their online website is easy to use and provides high quality pictures and information on all the products. Delivery service is very speedy and customer services is always speedy and professional. If you are after stand out footwear than you can not go wrong with Bombinate. So glad I came across them.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great quality products!

Bought the armchair and the footstool by Sternzeit and couldn’t be happier with the product. Great quality, delivered on time as per the expected shipping date. We also got them at a great price too as they were on discount.

April 14, 2021
Unprompted review
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Rated 5 out of 5 stars

Low-Key Luxury

Beautiful, carefully-selected, luxury products in a luxury experience, with speedy e-commerce delivery. First class.

April 14, 2021
Unprompted review
Rated 1 out of 5 stars

Horrific customer service

Horrific customer service. 4 out of 6 of our ordered chairs were broken. As in completely broken. Probably during transport. No solution so far at all. No one picks up the phone at the customer service. No response to any e-mails. We have spend almost 2k on chairs. But cannot use them. The way they threat us is outrageous.

April 12, 2021
Unprompted review
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Reply from Bombinate

Good afternoon Peter,

Thank you for your feedback to let us know that we have not not met your expectations in regard to our after sales service. Please accept our apologies that you have experienced a terrible service from us.
We are determined to make this right by you.

Kindest Regards,
Karen

Karen Yuen  
Senior Customer Success Manager 

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Rated 1 out of 5 stars

Awful customer service

Awful customer service. No one picks up the phone in Customer service department. Emails go unanswered. Ordered chair in January 2021 and was sent the wrong order 30 March . The box has been sitting in my hallway for nearly 2 weeks. NO plan as to what happens next. Great products but atrocious service.

April 12, 2021
Unprompted review
Bombinate logo

Reply from Bombinate

Hi T Beaumont,
We are sorry to hear that we have not met your expectations. Please accept our apologies.
Please allow us to put this right by you and make it up to you and solve this as fast as possible for you.
Kindest Regards,
Karen

Karen Yuen
Senior Customer Success Manage

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Rated 5 out of 5 stars

Quality quality quality ...

I bought from Bombinate since its early days, and their curating and careful choice of the products they sell has never let me down. A breath of fresh air in a fast fashion world ! Shopping mindfully here is so much better

April 11, 2021
Unprompted review
Rated 4 out of 5 stars

Beautiful products

Beautiful products. I was keen to repurpose a room in my farm as an office where we are now WFH as a permanent basis. Once I got started I am going the whole hog. I have some fantastic wall lights, chairs (for my desk) and arm chair for relaxing when I am not hard at work at my desk. Delighted with the results.

April 11, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely adore the product I bought

Absolutely adore the product I bought, the Haoshi bird wall clock. I had a small hiccup on the delivery of the product, pre-Brexit, with duty and the customer service was quick to respond and happy to help out. Would 100% order from them again. Products are quality and actually people to help you out on the other end.

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful products and great customer service.

I ordered a pair of Kleman Padror shoes which are stunning quality and look fantastic. I originally a smaller size which I had to exchange and the customer service were so helpful and explained the process really well. Great company with wonderful items.

April 9, 2021
Unprompted review
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Rated 5 out of 5 stars

Beautiful craftsmanship

Brilliant website. We bought an armchair and matching footstool: the quality of the craftsmanship is brilliant and the items were delivered quickly. Thanks Bombinate! X

April 9, 2021
Unprompted review
Rated 5 out of 5 stars

At last a place where I can go that has such well designed products in one place

At last a place where I can go that has sooooo many well designed, well made products in one place (saves me hours trawling the web). The products I purchased (boot rack and bin) were really well designed and made of exceptional products. Super efficient website service and after managing my expectations re delivery due to Brexit they surpassed them (was told 3 weeks but they arrived in 2) will be buying again

April 8, 2021
Unprompted review
Rated 5 out of 5 stars

really beautiful bed linen

So pleased with my really beautiful bed linen from Lithuania - I’d looked everywhere for bedding which isn’t made in China and this was the only place I could find where the provenance is clear and the product is lovely - and delivered plastic free!
Delivery was a little slow (given covid and Brexit) but I was kept up to date and the product was definitely worth the wait!

April 7, 2021
Unprompted review

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