I used the measuring for individual items and found the crop bras very comfy. One star lost because the ordering process was awful. The free item is not free as you lose any discount if you are using... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Make yourself comfortable. ☁️ Underwear, loungewear and apparel 🌱Certified Organically Grown Bamboo Viscose 🌎 Proudly B Corp and 1% For The Planet
Contact info
United Kingdom
- customercare.uk@boody.com
- boody.co.uk
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant customer service/ excellent…
Brilliant customer service/ excellent product only problem being sells out of size 6 quickly highly recommended

Reply from Boody UK
Great bamboo products
Great products, featuring high-quality textiles that are incredibly soft. Real good client service is always helpful and fast to answer.

Reply from Boody UK
Best shop, quality and customer service I ever received!!!!
Best shop, quality and customer service I ever received!!!!
I could not be happier overall with everything!
Firstly I placed an order and bought two of their bras, knickers and socks. The order was slightly late but they were prompt to keep me updated which I definitely appreciated!
Once the order arrived I checked the items and the quality it is truly exceptional! Nothing I’ve ever felt and worn before in underwear. Breathable fabrics very stretchy but also very supportive and surprisingly flattering too. The socks were also amazing felt like walking on a cloud, loved the cushioning inside. Though the bras were small and I had to exchange them for a larger size. The process was seamless very easy and understanding and the new ones arrived on time. Once they arrived they fitted well but still were not the right fit for my bust (big bust problems) so I reached out to their customer service. I was left in awe by their quick responses (same day) and how much effort and truly care they put into making sure their customers are left happy and satisfied! They went above and beyond with making sure I have the right fit and am pleased.
I could not be happier! I will be ordering more products very very soon!
Thank you Boody!!

Reply from Boody UK
What a fantastic company
What a fantastic company! Not only am I in love with the products, but when I had a delivery issue, they were incredibly responsive and helped me solve my issue immediately. The underwear as well as the clothing is incredibly soft and comfortable - I will be supporting this brand for many years to come, I think!

Reply from Boody UK
Great company and products
Website great, products great and the multi buy discount is very good. Highly recommended. Appreciate that it's a B Corp. company.

Reply from Boody UK
Great quality clothing items
Great quality clothing items, I recently bought 3 vest tops and they are all a lovely fit. I love the natural fabric as I am sensitive to many synthetic items. They are worth the cost. I also have 3 bra tops that I bought a year ago and they are still great despite many washes. I will continue to be a customer thanks to the quality.

Reply from Boody UK
One of my fave brands
Have placed several orders with Boody now across the range (bras, women's underwear, men's underwear, and women's clothing). It has all been such amazing quality and one time there was an issue with an item, the team sorted it out super quick and issued a replacement.
I recommend Boody to anyone and everyone and it's quickly become one of my favourite brands!

Reply from Boody UK
Boody went to great lengths to solve my…
Boody went to great lengths to solve my problem with the sizing chart and to replace the bras I had ordered with ones that then fitted perfectly. They took the time to answer my questions in detail and were always friendly and understanding.

Reply from Boody UK
Love love love
Life changing. So comfortable and flattering!
Have ordered six. Waiting for more colours.

Reply from Boody UK
Amazing customer service
Amazing customer service, speedy courteous responses and fast solutions.

Reply from Boody UK
Great products
Great products. True to size, fit well, quality and natural. I’m very happy with all 5 items.

Reply from Boody UK
Excellent customer service and great products-…
Trouble with the delivery company- Boody instantly put A Real Person on it (not AI) who listened and responded actively and intelligently to the problem. I ended up getting a full refund AND the items I was waiting for- because they didn’t stop pursuing the delivery company until the items appeared on my doorstep. Really impressed with this commitment to customer service, consistent follow up daily from the same person (so I didn’t have to keep retelling the details) until the problem was solved. And really love the underwear- have been buying from them for years and can’t really imagine wearing anything else now- it’s so comfortable and wears so well, so is great value for money too. Truly top marks all round.

Reply from Boody UK
Customer Service superb
Customer Service superb
I had an issue with a product. I got in touch and they were fantastic, offering a credit or replacement even though I didn't ask for that.
I love all their products and will continue to purchase

Reply from Boody UK
Great experience overall
My experience was great I have to say. I love the quality and comfort of the products: they feel light, comfortable and supportive. I had to exchange one of the items I ordered because it was too small and their exchange platform is very smooth. The team also gave me a hand and their responsiveness was outstanding. They are also B Corp certified and use biodegradable packaging which I truly appreciate. Thanks Boody!

Reply from Boody UK
Perfect for exercise
I am really pleased to have discovered this brand, I like to do a fair bit of jogging and biking and hiking and gym work - and even with well know r-underwear, I was getting terrible chafing!
Boody has been an absolute revelation, I love the shorts and the full briefs, no more chafing!

Reply from Boody UK
Sizing
Beautiful, quality bras. Trial & error to getting the right size, but once you know, I’m sure you’ll be hooked & stock up. I had to do a return before I found the right size. I found sizes run slightly different in different styles.

Reply from Boody UK
The most comfortable underwear I’ve…
The most comfortable underwear I’ve ever worn. Love the new emerald green colour and can’t wait for new colours to be introduced .

Reply from Boody UK
Great underwear
Great underwear. The greenish bra is my favourite and I have it in all available colours. Pants are comfy . I’ve also have t shirt bras which support me, look great and again are comfy

Reply from Boody UK
Really friendly customer service and…
Really friendly customer service and good quality products!

Reply from Boody UK
Great Customer service!!
Customer service was great. I had an issue and they sent out a replacement quickly without me even having to send the faulty item back. Would definitely recommend.

Reply from Boody UK
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







