You never arrived but charged £33.64 from my bank account 3 days later ! Please do not use this company, it is definitely a scam, since using them I have read loads of similar reviews where no taxi... See more
Company replied
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Review summary
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Reviews shaping this summary
Please please please research this company before using!! Unfortunately I waited until AFTER they scammed me out of £34 until I read the reviews here. In the process of raising a dispute with my bank.... See more
Company replied
Tried ordering a taxi on holiday, booking was confirmed but car never showed. Few days later 39 EUR is deducted from my credit card for some kind of subscription of which there was no mention. Never... See more
Company replied
Terrible service Took more than 30 minutes to confirm a booking, then the confirmation details stated that I should contact Vannes radio taxis myself to confirm my collection point. Radio taxis ha... See more
Company replied
1.2
Bad
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Never heard back
Never heard back; no taxi ever showed. Nobody replied to my inquiries. Not sure this even a real company.
April 8, 2026
Unprompted review
Reply from Bookeo24
Hello Elise,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the lack of response and the missed pickup. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Scam site
Scam site. No sign of a taxi turning up and then a few days later €39 out of my account for a subscription I didn’t know I agreed to
April 5, 2026
Unprompted review
Reply from Bookeo24
Hello David Higginson,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the missing taxi and the charges mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Signed up online
Signed up online, created an account and booked a taxi to pick us up at 7 pm. A woman called confirming our appointment and provided me with a phone number to communicate with the driver through WhatsApp. I did as instructed and realized I was communicating with AI. Bottom line, the taxi never showed up!
April 7, 2026
Unprompted review
Reply from Bookeo24
Hello Pat,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the missed pickup. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
I waited more than 30min for…
I waited more than 30min for confirmation. I used another solition.
There was no possibility to cancel my order. I lost time for nothing.
April 7, 2026
Unprompted review
Reply from Bookeo24
Hello Dennis,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the delay and the booking process you described. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Its one of those... But! (Read edit)
One of those services where you proceed and everything look okay, but only later you find out you are billed 40 Euro.
I tried to book a taxi in Budapest in January, paid only few cents. And now in April I find out that I got billed 40 Euro in both February and March, which I missed, and now in April again, another 40 Euro. I get that those few cents paid up first is a red flag, there also may be some tiny little warning about it being a "trial" blah blah, but we all know how it goes. No email, no notifications, nothing. Just silently taking 40 Eur monthly, as I forget about even using the service day after.. not to mention it did not help with booking that damn taxi anyway, so yeah, be careful. I basicly paid 120 Eur for nothing.. partly my bad that I did not see the payments sooner in my bank in between others.
I submitted a cancelation today, so lets hope at least that will go well and without any sneaky tactics. There may be a good service under all this somewhere idk.. but all the reviews says it all. Do better, peace.
EDIT: After hearing back from Bookeo24, I contacted them and proceed with full refund as they said below this review. The process was smooth, quick and effective. They were responsive and I got the full refund (Those 117 Euro for three months) very quickly back on my bank account.
I appreciate the quick turnaround and interest in resolving the situation. I still stand on some things that I said tho, I think the whole subscription deal should be bit more clear, as it is also seen in most of the other reviews here too. But comunicating and resolving things like this, plus as I mentioned very quickly and without stretching, is always big plus.
Conclusion - The service might be good, I just did not get to know and that one time we tried to order taxi, It did not went well. However the subscription is tricky, so be carefull.
Thank you Bookeo24 again for resolving my situation, but please, think about it from all the negative reviews here.
April 7, 2026
Unprompted review
Reply from Bookeo24
Hello,
Thank you for taking the time to share your detailed feedback.
We are sorry to hear about your initial experience and understand your concerns regarding the subscription charges and booking process. We take all feedback very seriously and appreciate you also highlighting the resolution you received from our team.
We are glad to hear that your case was handled and refunded promptly, and that the communication and resolution process met your expectations.
Your comments have been noted and will be shared with our team for further review and improvement.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Scam - be careful
I was charged 39€ by Bookeo24.com after trying to book a taxi in Gran Canaria. I never received any service, and it was not clear that I was signing up for a paid subscription.
This honestly feels like a scam. I did not agree to any membership, and the charge was unexpected.
Be careful.
March 6, 2026
Unprompted review
Reply from Bookeo24
Hello Victoria,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation and the charges mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Reply from Bookeo24
Hello Anniken,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience was not satisfactory and understand your frustration. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
The taxi never came
The taxi never came. I should be refunded the amount of tge fare charged.
Thank you
Jn
April 6, 2026
Unprompted review
Reply from Bookeo24
Hello Jatin,
Thank you for taking the time to share your feedback.
We are sorry to hear that your taxi did not arrive and understand your frustration regarding the situation and the charge mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Scam. without notice, 39 euro subscription that I didn't ask for
I didn't receive the taxi I requested and I noticed that since then I've been paying a 39 euro subscription every month that I didn't request. It's a scam.
December 28, 2025
Unprompted review
Reply from Bookeo24
Hello Gabriela,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the missing taxi and the charges mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Price quoted was 40 euros so booked
Price quoted was 40 euros so booked , price changed 103 euros not impressed. Will never use again.
I have since been in contact with customer service not only are there quotes unrealistic to draw you in but found that this is a subscription service you will be charged 39€ per month. So cost us 142€ in total. The experience only gets worse be aware!!!!
After writing this review I checked trustpilot and it’s a scam site like many others we were victims.😏💶💶
April 4, 2026
Unprompted review
Reply from Bookeo24
Hello Steve,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the price difference and the charges mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
We ordered a taxi and paid the booking…
We ordered a taxi and paid the booking fee. It was confirmed for 16:28. About ten calls later and one hour later, no taxi came. If I could give this service a zero, I would
April 3, 2026
Unprompted review
Reply from Bookeo24
Hello Lucie Rust,
Thank you for taking the time to share your feedback.
We are sorry to hear that your taxi did not arrive as expected and understand how frustrating this experience must have been, especially after multiple attempts to reach support. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Reply from Bookeo24
Hello Liam Brereton,
We’re sorry to hear about your experience.
Thank you for letting us know what happened. We understand how disappointing it must have been that the taxi did not arrive. Your feedback has been noted and will be reviewed by our team.
Kind regards,
Bookeo24 Support Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Mon–Sat, 8:00 a.m. – 8:00 p.m.)
Taxi service - scam
We made a reservation for a taxi in Greece and it never arrived. This is a scam. Do not use.
April 2, 2026
Unprompted review
Reply from Bookeo24
Hello Karina Malysheva,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the missed taxi. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Scam service
Charged a .20 cent fee to call a taxi (which never came) and was later charged an additional 39 euro. I believe this is a scamming service designed to trick people to giving away their personal credit/debit card data.
March 28, 2026
Unprompted review
Reply from Bookeo24
Hello Alex Dieck,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the booking and charges mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Subscription trap
I ordered a taxi that never showed up and ended up being charged 39€ for a subscription that was not clearly communicated beforehand. I contacted customer service and they refuse to give me a refund.
March 28, 2026
Unprompted review
Reply from Bookeo24
Hello Mark,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the booking and the charges mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Reply from Bookeo24
Hello Waqas Ahmad Sheikh,
Thank you very much for taking the time to share your positive feedback.
We are delighted to hear that you were satisfied with our service. Your support and kind words are greatly appreciated.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
No booking, no taxi, no communication but charged
Tried to book a taxi in advance. Booking never hit the accepted status. Message twice, including to say cancel it. 48 hours later got charge on card.
False charge was £33. Uber was £8. All in
March 26, 2026
Unprompted review
Reply from Bookeo24
Hello Elizabeth,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the booking status and the charge you mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Taxi did not turn up
Taxi did not turn up, had to book another. Very stressful when trying to to get to the airport .
March 28, 2026
Unprompted review
Reply from Bookeo24
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that your taxi did not arrive and understand how stressful this situation must have been, especially when travelling to the airport. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
Avoid it!
This company is very misleading and in my opinion operates like a subscription trap.
I tried to book a taxi through their website. The taxi never arrived and no service was provided at all. However, a few days later they charged me 39 EUR for a monthly subscription that I never intended to sign up for. I only wanted to book a taxi, nothing more.
The website looks like a normal taxi booking website, but after a small trial payment they automatically enroll you into a monthly subscription. This is not clearly explained and many people will not notice it. This business model is very questionable and feels like a trap.
I contacted customer support, cancelled the subscription and requested a refund. Instead of refunding the money, they explained that it was a subscription.
I had to open a chargeback case with my bank to try to get my money back.
I strongly recommend everyone to avoid this website and never enter your card details there.
March 21, 2026
Unprompted review
Reply from Bookeo24
Hello Anastasiia,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the booking process and the charges mentioned. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
The taxi didn’t turn up
The taxi didn’t turn up and the taxi provider that Bookeo booked with could not be reached by phone.
March 27, 2026
Unprompted review
Reply from Bookeo24
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience and understand your frustration regarding the situation you described, including the lack of communication and the missed pickup. We take all feedback very seriously.
Your comments have been recorded and will be reviewed by our team.
Kind regards,
The Bookeo24 Team
📧 contact@bookeo24.com
📞 +353 1263 6267 (Monday to Saturday, 8:00 a.m. – 8:00 p.m.)
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