The initial checks were done in an ok manner, although I felt that they have been done more professionally in the past. The lady then said "I'll just check your glasses prescription whilst you go to t... See more
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With 540 branches across the UK, you're sure to find one close to you. We pride ourselves on our premium level of service and clinical care standards, so when you visit Boots Opticians, you'll know that you're in safe hands.
Discover our range of affordable glasses from our own brand range to your favourite designer brands.
We also stock a wide range of contact lenses, including daily contact lenses, monthly contact lenses, bifocal contact lenses and varifocal contact lenses.
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Lisa was very friendly & professional whilst helping me re order glasses 👓 after mine have gone missing.. she put me at ease & explained the pricing etc & was quick & officiant… always very friendly & helpful at boots opticians fosse park

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The staff in this store were really helpful and polite. They did a proper eye test and scan of my retina, and made sure that everything was clean and sterile.
They were honest and professional and treated me with dignity and respect.

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I do not know I was carrying out oral instructions from the hospital

Reply from Boots Opticians
Excellent service. Such helpful staff giving constructive advise.
A shout out to Simon who was so supportive in helping me choose my new glasses. Certainly knows what frames will suit you. There’s also an excellent selection of frames.
Aqib explained all the results of my eye test to me clearly which I really appreciated.
I will certainly keep going back to Boots in Barnsley for my eye tests and frames.

Reply from Boots Opticians
The optician, Shah, was absolutely wonderful. He put my mind at rest regarding a sight problem that had been niggling me for a while, and explained everything in clear terms.
I've nothing but praise for the staff too. Anthony in particular was very patient and helped me to eventually select two pairs of glasses. I didn't feel at all rushed, he really seemed to want to help me make the perfect decision. There are so many frames to choose from, it's very tricky!
I'll be recommending this branch to local friends.

Reply from Boots Opticians
Once again, fantastic service from Boots Opticians in Morley! The staff are always so friendly, welcoming and helpful.
I've recently been having problems with an RGP contact lens, and the team couldn't have done more to help me. They were incredibly patient, understanding and determined to make sure everything was sorted.
It's lovely to receive such genuine care and excellent customer service. I really can't praise them enough and wouldn't hesitate to recommend this branch.

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Good product and fantastic customer service. Great follow up from the Boots Opticians team - thank you!

Reply from Boots Opticians
I am always looked after so well at Boots Opticians in Stroud, yesterday by Leanne and Jayne. Warm, friendly and professional. Going the extra mile for my eyes, and so that I may continue enjoying reading and writing for pleasure. Good selection of frames to choose from...I'm coming away with 3 different tortoiseshell frames (I'm seeing a theme here!). Referral into Ophthalmology done very speedily too. Thanks to the team in Stroud.

Reply from Boots Opticians
Clark, kirsty and ravinder made my experience at boots opticians as comfortable as possible, with helping me choose what frame I would like and to find the best deals as well.
And providing complete honesty while I was trying the different frames on so I made the correct choice.

Reply from Boots Opticians
Staff professional, but friendly. Ensured I understood and answered all my questions.

Reply from Boots Opticians
I had a really great experience at Boots Worcester Opticians. I was helped by a really friendly staff member who listened to my concerns and was very helpful. Thank you

Reply from Boots Opticians
Exceptional service from the Eltham Boots Opticians team! My son found it challenging to try to wear contact lenses for the first time. Adam was thoroughly patient and expertly guided my son through the process so that he was confident putting the lenses in by himself. This took time over a couple of appointment days where Adam gave him support but also space at the right times. Thanks to Adam and the team, my son is now happily on the contact lens scheme so he can wear contacts for playing his sport. Thank you Adam and the rest of the Eltham Boots Opticians for taking such good care of my son, and for their skill and patience when things are not so straightforward.

Reply from Boots Opticians
I have been using Boots opticians in Chesterfield for years now and their service and professionalism is 2nd to none. I always feel relaxed when I need to visit. From start to finish I feel valued and most important to me, listened to. Whether it's a sight test or a concern I have with my eyesight, they listen. After my recent visit with Hassan for my sight test and Steve for my exploration into contact lenses I feel I have been given the best advice I could wish to have, with no pressure to sign up to contracts. At 64 I have age related issues.... problem??? Nope. Steve was amazing. He explained my options in full, in plain English and even drew diagrams when I asked a related question. I feel that the whole team genuinely care about how I feel and my concerns. Hats off to the whole team, I value their friendliness, help, advice and knowledge. Thankyou.

Reply from Boots Opticians
Thank you Michaela in Chichester for taking care of me today as you did in March, great service.

Reply from Boots Opticians
The older lady contact lens optician with reddish short hair was a very terrible and racist optician. Not only was she extremely rude and racist, she clearly didn’t know what she was doing. How do people like this get jobs, while people that actually need the jobs and will perform way better jobs are still out here searching for. I had to continue correcting her and educating her about my particular situation. Thank goodness I had prior knowledge regarding my eyes concern. She kept rushing me and interrupting me when I tried to explain my concerns. She barely performed the complete eye test and then gave me trails lens after much deliberation and literally tried to take them back from me. Boots optician Cheapside, why is someone like this working as a clinican and rendering service to people. Extremely questionable practice

Reply from Boots Opticians
Easy booking, short wait to get the test underway, super friendly professional staff, perfect…Good selection of specs with a varied price range, even the cheapest appear really good quality. Highly recommended.

Reply from Boots Opticians
Recently visited Muswell Hill branch for an eye test and new glasses. Exceptional service from Thalia during the eye test and Nicola whilst dispensing. Both members of staff were extremely professional and knowledgeable making the visit a pleasurable experience. Thank you.

Reply from Boots Opticians
I had a comprehensive eye test at New Milton branch of Boots Opticians today, Matt, the Optometrist explained everything clearly and was very professional. The support staff, Lucy and Roney were friendly and helpful.

Reply from Boots Opticians
Eastbourne Boots Opticians. Wanted help as vision has deteriorated before time up with another optician. Saw Optician Mohammed Shahine who scolded me loudly literally for not having a past scrip with me. Had already spoken to assistant that I could come back another day, as she had explained NHS might not fund if it was discovered on testing my vision hadn't changed. I explained this to Mohammed Shahine who said angrily he didnt know I had discussed this. I don't know anything about you he shouted - yes I said that's why I am coming to you - why he shouted have you left the other optician - I kept silent why should I have divulged that to him - but after a pause I said 'LISTEN' he came threateningly towards ne shouting that I was being rude! If there is cctv in this Optician's room at Boots Eastbourne they need to review it right away. Never ever should a vulnerable elderly be abused in this manner. Horrendous situation could have made me ill.

Reply from Boots Opticians
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