Breathelio Reviews 1,210

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

AVOID!! the purchase is not Risk Free. It's misleading to consumers that if the product doesn't help you quit as claimed that you're not risking your money. €60 for a stick with a hole. It's only r... See more

Company replied

Rated 4 out of 5 stars

Ordered it on 26th March. And its 15th April today and still no parcel from them. No customer care number available to contact. UPDATE: Got my parcel one month later. But it actually works as... See more

Company replied

Rated 5 out of 5 stars

I am very happy with the Breathelio product. I decided to quit smoking, but I needed something to keep my hands busy during evenings or stressful moments. The product completely meets my expectation... See more

Company replied

Rated 5 out of 5 stars

I love this item. I had the original but the new one has made lio the best product in the market hands down. Maintaining the wood outer is aesthetically better than metal but the metal inside mainta... See more

Company replied

Company details

Written by the company

At Lio®, we’re transforming cravings with our flavored air diffusers, providing relief anytime, anywhere—without nicotine, vapor, or smoke. Join us in our mission to help 100 million people quit unhealthy habits by 2030 and experience the refreshing difference with Lio®!


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easy to order and great communication

Easy to order and great communication. It helped me quit vaping after having done so for 8 years and now I enjoy occasionally using the breathelio instead of being constantly addicted to nicotine - nothing else worked but this has been by far the most effective option I have found and significantly better than similar competitor devices.

November 17, 2025
Unprompted review
Rated 4 out of 5 stars

It's helping! I'm confident I will be able to quit.

While I haven't completely quit yet, I am seeing some progress. I am confident that I will be able to quit completely after a short time. I am pleasantly suprised with how this is helping me cut down to be able to stop.

November 17, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Love hearing this. Cutting down is exactly how most people quit for good, it’s progress, not perfection. Keep using Lio in the moments you’d normally reach for a cig, and that gap will keep getting wider. If you need any tips or support along the way, we’re here for you

Rated 3 out of 5 stars

We Need an Ingredients List..

Seeing alot of baseless negative reviews on here that wanted to address :

Shipping concerns - This is fairly situational but i got mine delivered in three days which was perfect and exactly on time as promised. Seems like some people are not as fortunate.

Lack of Taste and Design : I dont understand this one, this is a device that is designed to help you quit smoking, not just replace it with an alternative, therefore did you actually expect it to be a replica of a chemical based electric pen that emits smoke? Some people are actually dumb, yes your sucking on wood, yes its not as strong as a vape, but i dont see them advertising it as anything different , in fact in all the adverts they make it cery clear as to what you will be receiving, nothibg misleading whatsoever, most definitely NOT a scam,

Now my concerns and experiences :

Overall when i first got it i was extremely happy with the results, as a nicotine pouch and vape user, i have not touched either since getting my hands on the item, flavors are good, mint cold turkey ,cinammon spice orange are standouts, i am surprised how i have never tasted a vape with a similar taste as the orange core because that would sellout pretty easily, the mango one is straight ass though and there is one more i have not tried yet, so out of the 6 flavors, 4/6 were actually very good with one left un reviewed.

However my main concern and this is a very very serious issue that needs to be addressed. WHAT ARE IN THESE CORES? Since the past teo days im having some very bad chest palpitations and my lungs feel extremely painful when i take long breaths, is this device actually safe? What is the ingredient list because all i see online is “100% natural ingredients” with no explanation as to what we are inhaling??? This is extremely serious concern that needs to be addressed and talked about, is anyone else having issues with this?

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

I have made steps in the order: cigarettes-vape 20mg nicotine-vape 15mg-vape 10mg-vape 5mg-LIO and it worked like a charm! The fruit based Lio wasn't what I expected and Lio gave me new mint ones immediately (and more than needed) so I am very happy with the customer service too. And let me say, I am 4 weeks in it and haven't touched my vape once. I even went to a festival and didn't once thought about the vape. I mean, really really great stuff! I am so happy so thank you so much! You guys should get more credits at the health department for making it easier to quit.

November 13, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

That’s an incredible progression, you’ve basically stepped yourself down the entire nicotine ladder and landed clean.

Rated 1 out of 5 stars

Avoid avoid avoid, do not buy

do not recommend and seeing the reviews on moneyback guarantee won't be sending back just binning. How can you sell a device so expensive and the cores dont fit. How as a company do they get away with this, and also the company shouldn't reply aswell, I just say avoid dont buy , much cheaper brands out there and this is shipped from Netherlands rather get a UK based provider.

November 10, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

It sounds like you may have received the wrong type of cores. We offer two versions: the Classic cores (for the Classic diffuser) and the V2 cores which have the hole in the center and only fit the V2 device.
If these don’t fit, it’s almost always because the wrong cores were sent and we can fix that fast.
If you share your order number and which device you have, we’ll send the correct set right away.

Rated 2 out of 5 stars

Lack of taste

I can understand the idea of it but having tried the “cold turkey” flavor and now using the mango and berry flavours, the lack of taste and same feeling on your thought is very noticeable.
I wouldn’t mind so much and just get more cold turkey if the cores weren’t about £7 a pack.

I feel like a lot of the these other flavours need something like peppercorn to give the same “Hit” as the “cold Turkey” but not very impressed with the cores as of yet

November 9, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Appreciate the detailed feedback that’s really helpful. You’re absolutely right: Cold Turkey has that strong throat “hit” by design, while the fruit flavours are intentionally smoother. We’re actually testing ways to add a bit more kick to certain blends without losing the natural feel.

Rated 5 out of 5 stars

Very helpful for giving up vaping

I've only been using this for 2 days but I can honestly say that it is so great and I love using it. The only flavour I've tried so far is the "oh my orange", I love how the flavour starts off quite strong then slowly fades the more you use it. I find this company to be quite good as there is so much information on their website and navigating the site is easy too. I'm also quite surprised at how fast the parcel got to me after ordering.

November 6, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Keep it up, and enjoy the journey!

Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.
Due to a minor typo in the door number, I never received my parcel — despite repeatedly contacting both the company and the courier to correct the address. My requests were ignored, and customer service failed to respond. As it stands, I have neither the parcel nor a refund. I would not recommend this company and will be escalating the matter to relevant regulatory body.

November 3, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Thank you for sharing this, we can still recover or resend your order.
Please send us your order number and the correct full address so we can either 1) reroute the parcel if it’s still with the courier, or 2) issue a priority reshipment or refund if it’s returned to us.
We’ll get this sorted immediately once we have those details

Rated 4 out of 5 stars

Cravings havnt been too bad

Cravings havnt been too bad. Delighted I now no longer vape.

October 26, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

That’s awesome, sounds like you’re really taking control back. If the cravings are already manageable, you’ve made it through the hardest part.

Rated 5 out of 5 stars

I have been vaping for 3 years

I have been vaping for 3 years. I thought it was time to quit so I tried the breathelio kit. I was unsure at first but it immediately worked for me. Replacing my vape with the breath lio kit so I can still have that motion of vaping but without all the harmful things

November 2, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

That’s exactly what Lio is made for: keeping the familiar motion, without the harmful side.

Keep it up, every puff without nicotine is a win.

Rated 1 out of 5 stars

Honestly don’t even bother

Honestly don’t even bother. The delivery arrived with bits missing, I would be annoyed but the actual thing is not worth using, you’d be better off sucking through a straw. For the amount they charge as well it’s ridiculous. Do not bother.

November 1, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

We’re really sorry to hear this, that’s not the experience we want anyone to have.
If parts were missing, that’s absolutely on us and we’ll fix it right away.

Please email support@breathelio.com with your order number so we can send a full replacement.

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.
I find the menthol flavours most effective/satisfying.

October 29, 2025
Unprompted review
Breathelio logo

Reply from Breathelio

Great to hear your order arrived quickly and that the menthol flavours work best for you, they’re definitely our most refreshing option. 🌿

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