Bridgman Luxury Furniture Reviews 

1,268
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the furniture, often finding it superior to other options. The staff are frequently highlighted for being friendly, knowledgeable, and helpful, offering excellent, non-pressured advice. Reviewers also appreciate the efficient and professional delivery service, with teams often setting up furniture and removing packaging, contributing to an outstanding overall experience from start to finish. However, some customers also noted minor delivery inconveniences, including occasional forgotten small items or delays in receiving schedule updates.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its brilliant quality and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Quality

Reviewers consistently express delight with the quality of the furniture, often describing it as superb,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Service

Consumers find service to be positive, with many describing the entire experience as outstanding from start... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We visited the Cheltenham store and were assisted by Kate. She was very polite, helpful and knowledgeable about the various ranges but did not pressure us in any way. We bought the Bordeaux dining set... See more

Company replied

Rated 5 out of 5 stars

My partner went into the Tunbridge wells store and saw a sofa that he liked. Sian was very helpful and knowledgeable about the product. She was professional without being pushy which was appreciate... See more

Company replied

Rated 5 out of 5 stars

Just received delivery of our new Kensington dining table patio set. Delivery was prompt and efficient, including assembly and removal of all packaging. Bruno was extremely helpful from my first... See more

Company replied

Rated 5 out of 5 stars

From start to finish we have nothing but praise. The staff at the Royal Tunbridge Wells store were friendly, helpful & knowledgeable & listened to our requirements. We received quotes before we got ho... See more

Company replied



Company details

  1. Furniture Store
  2. Garden
  3. Garden Center
  4. Garden Furniture Shop
  5. Outdoor Furniture Store
  6. Sofa Store

About Bridgman Luxury Furniture

Written by the company

The world's leading designers and suppliers of quality home & garden furniture. Spend more time enjoying your home & garden with comfortable, quality furniture. SHOP GARDEN SHOP HOME SHOP SOFAS ORDER a catalogue FIND A SHOWROOM

Bridgman Luxury Home & Garden Furniture

Written by the company

Family Run Business for Over 40 Years
Indulge in the handmade British luxury of Bridgman furniture and create special moments in your home and garden as you entertain and enjoy stress-free relaxation. Our collections of dining and lounging furniture have all been carefully crafted using quality materials that are not only low maintenance, but weatherproof. Our award-winning furniture has transformed spaces in the UK and beyond. Browse online today or visit one of our seven showrooms.
The UK's Only Fully Waterproof Cushions
With the development of our fully waterproof cushions, you no longer have to worry about stains, spillages or the erratic English weather. Whether it’s coffee or red wine, spillages just wipe straight off and are simple to clean. The fully waterproof cushions are exclusive to Bridgman and are made to specifically fit Bridgman home and garden furniture. Browse our fully waterproof cushion collections.
Extended Guarantees & Fast Delivery
With customer satisfaction at the top of our priority list, we offer extended guarantees of up to 10 years across our most popular ranges - giving you peace of mind at all times. And unlike many retailers often taking weeks on end to deliver, we hold vast stocks and offer fast, free delivery - allowing you to make the most of your new furniture as quickly as possible!

Fast, Free Delivery & 30 Day Money Back Guarantee

Enjoy fast-track premium delivery & guaranteed returns

Enjoy fast-track premium delivery & guaranteed returns
We offer fast and free delivery within days on all orders with our premium 1-man delivery service and we also offer a premium 2-man delivery service. We're confident that you will be happy with your purchase, but if that isn't the case, we offer a 30 day money back guarantee.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,268)

228 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience

I was served by a very professional and knowledgeable lady who was able to advise on my needs authoritatively . I felt confident and comfortable with her . She was also very friendly and was able to answer my questions no matter how trivial they may have seemed to her. She seemed open and honest snd although she obviously wanted a sale I didn’t feel pressured at all.

March 22, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you for taking the time to share such a thoughtful review. We're so pleased to hear that you felt confident, comfortable, and well looked after throughout your experience. Providing knowledgeable, honest advice without any pressure is exactly what we aim for, so it’s wonderful to know this came across.

We'll be sure to pass your kind feedback on to the team member who assisted you; it will mean a great deal to them. We hope you enjoy your purchase and look forward to welcoming you again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service.

Excellent service. Friendly and knowledgable. High quality product.

March 22, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello David,

Thank you for your kind words!

We're delighted to hear that you received excellent service and found our team friendly and knowledgeable. It's also wonderful to know you're pleased with the quality of your product.

We truly appreciate your feedback and hope you enjoy your purchase for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Polite kind service Very efficient and…

Polite kind service Very efficient and quality product

March 19, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello Carole,

Thank you for your lovely review!

We're so pleased to hear that you found our service polite, kind, and efficient. It’s also great to know you’re happy with the quality of your product.

We really appreciate your feedback and hope you enjoy your purchase for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Fantastic products and service!

Harry Nawaz from the Walton store was incredibly helpful and very accommodating in helping us choose the best garden set for our sunken fire pit area. From the initial consultation through to following up to ensure we were happy with our set, his service has been exemplary. Having bought from Bridgman before 10 years ago and with our garden dining set and garden corner sofa still looking fantastic, it was a no brainer to buy our new garden set from Bridgman again. Highly recommend buying from Bridgman if you want garden furniture that lasts the test of time and the British weather!

July 3, 2025
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello Carmen,

Thank you so much for your wonderful review!

We’re delighted to hear about your experience with Harry at our Walton store, he’ll be thrilled to know his support made such a positive difference. It’s great to hear that he was able to guide you through the process and ensure everything was just right for your sunken fire pit area.

We also truly appreciate your continued loyalty over the past 10 years. Knowing that your previous Bridgman pieces are still looking fantastic and standing up to the British weather is exactly what we strive for.

Thank you again for your recommendation, it means a great deal to us. We hope you enjoy your new garden set for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

The best money can buy.

The best. Just had a new table and chairs delivered. 3 guys all very professional assembled it in my garden, took all the packaging away, this is my 3rd time buying garden furniture from Bridgeman, one of which I’ve had for 14 years and it’s still like new. You get what you pay for, and this furniture is the best by a country mile.

March 17, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hi James,

Thank you for such a fantastic review!

We’re delighted to hear how pleased you are with your new table and chairs, and that our delivery team provided a professional and seamless service from start to finish.

It’s especially wonderful to know you’ve chosen Bridgman three times over the years, and that your furniture from 14 years ago is still looking like new, that’s exactly the quality and longevity we strive to deliver.

We truly appreciate your continued trust and kind words. Enjoy your new set, and we look forward to helping you again in the future!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

It’s the best you’ll buy

Fantastic service. Very friendly and helpful. Quality of the garden furniture is excellent!

March 6, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello Lesley,

Thank you so much for your wonderful review!

We're delighted to hear that you had a fantastic experience with our team and that you're pleased with the quality of your garden furniture. Providing friendly service and high-quality products is exactly what we strive for, so it's great to know we delivered.

We hope you enjoy your furniture for many years to come!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Sofa Purchase

From the initial help to decide and purchase, to the ongoing updates, to delivery, everything went very well. Particular mention must be made concerning how helpful Paul was at initial point of sale and the delivery team who where very quick and charming. Very pleased with the two sofas we purchased and would certainly go back when we need more furniture

February 10, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello Ian,

Thank you so much for your wonderful review! We’re delighted to hear that everything went smoothly for you from the initial purchase right through to delivery.

I’ll be sure to pass on your kind comments to Paul and our delivery team, they’ll really appreciate the mention. It’s great to know you’re so pleased with your two sofas.

Thank you again for choosing us, and we look forward to welcoming you back when you’re ready for more furniture!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

5 star products AND service

Professional, efficient service from start to finish. We bought our furniture in September last year, and they kindly stored it in their warehouse over the winter for us. Emma has updated us along the way with regards to payments and delivery dates. Just waiting for delivery at the end of March!! Overall an amazing service and I would highly recommend.

March 9, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear Tracy,

Thank you so much for your lovely review! We’re really pleased to hear that you had a positive experience with us from start to finish. I’ll be sure to pass your kind words on to Emma, she’ll be delighted to hear your feedback.

It was our pleasure to store your furniture over the winter, and we’re looking forward to your delivery at the end of March. If there’s anything else you need in the meantime, please don’t hesitate to get in touch.

Thank you again for your recommendation, and we hope you love your furniture once it arrives!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

A good experience at Enfield Bridgman

The service we received from Bruno at the Enfield branch of Bridgman was first class. His knowledge of the products was excellent and we would highly recommend this company.

March 6, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear Susan,

Thank you for your kind review. We’re delighted to hear that you had such a positive experience at our Enfield showroom. Bruno will be especially pleased to know that his product knowledge and service made such a great impression.

We truly appreciate your recommendation and look forward to welcoming you back to Bridgman again in the future.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Mark and Courtney - thank you!

We had delivery of our new Bridgman Rattan Furniture today. Apart from the fantastic quality of the exquisite furniture itself, we were beyond delighted with the delivery team that unwrapped everything for us and put it all in place. Mark and Courtney could not have been more professional. We had numerous questions to ask of them and they never seemed hurried and just calmly and politely took us through the answers to everything we asked. What a brilliant duo they are. Polite, pleasant, hard working, tidy and a good sense of humour as well. A first class team following on from the initial excellent delivery team that had previously delivered us other Bridgman furniture. For today, though, a huge, huge thank you to both Mark and Courtney. They were outstanding. Six stars out of five!!

March 5, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear Richard,

Thank you so much for your incredible review.

We’re absolutely delighted to hear how pleased you are with your new Bridgman rattan furniture, and it’s wonderful to know that the quality has made such a great impression.

Your kind words about Mark and Courtney will mean a great deal to them. We’re so pleased they were able to make the delivery experience just as positive, taking the time to place everything, answer your questions and ensure everything was perfect. Professional, friendly service is exactly what we strive for, so it’s fantastic to hear they delivered such a memorable experience.

Thank you as well for recognising the wider delivery team who have assisted you previously, we truly appreciate your continued support.

Six stars out of five is high praise indeed! We hope you enjoy your beautiful new furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Harry has been extremely helpful and…

Harry has been extremely helpful and provided expert advice throughout the process from initial enquiry through to our decision to purchase. The outdoor furniture will be a welcome addition to our garden. The service throughout was first rate. A big thank you.

February 28, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Good morning Mike,

Thank you so much for your wonderful review.

We’re delighted to hear that Harry was able to support you throughout the whole process, from your initial enquiry through to your final decision. Providing helpful advice and guidance is something we take great pride in, so your kind words will mean a lot to him.

It’s lovely to know your new outdoor furniture will be a welcome addition to your garden. Thank you again for your kind feedback and for choosing Bridgman, we hope you enjoy your furniture for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

From initial email with Edita

From initial email with Edita, delivery from Ali and Isaac, they were professional and courteous.
Even Peter Bridgman helped to resolve an unforeseen problem, on same day as delivery.
Items supplied and the company, first class!
John

March 4, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello John,

Thank you so much for your wonderful review.

We’re delighted to hear that you had such a positive experience from start to finish. It’s great to know that Edita was helpful from the initial email and that Ali and Isaac provided a professional and courteous delivery service.

We’re also pleased that Peter was able to step in and resolve the unforeseen issue so quickly on the day of delivery. Providing this level of support is something we always strive for.

Thank you again for your kind words about both the furniture and the team; it’s truly appreciated. We hope you enjoy your items for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent service and product

Excellent service. Incredible knowledge and passion for the product and design. Amazing quality and designed garden furniture. Highly recommended

March 2, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello Stuart,

Thank you so much for your wonderful review and recommendation.

We’re delighted to hear that you experienced such excellent service and that Emma's knowledge and passion for the products and design stood out. It’s also fantastic to know that you’re impressed with the quality of our garden furniture.

Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your feedback.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Have used Bridgeman for many years.

Have used Bridgeman for many years.

My last purchase made easier with the help of Bruno Harris, who explained all the options.
Bridgeman is a good company with some lovely designs.
Good service and quick delivery.
Shropshire.

February 26, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear Bridgman Customer,

Thank you for your kind review and for being a loyal Bridgman customer over the years.

We’re delighted to hear that Bruno helped make your recent purchase easier by explaining the available options. He will be very pleased to receive your kind feedback.

It’s wonderful to know that you continue to enjoy our designs, service and delivery, and we truly appreciate your continued support.

Thank you again for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Fab delivery from Dan and Alain

Fab delivery from Dan and Alain, of our refurbished furniture, a day early! Friendly and efficient

February 23, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear Ellis,

Thank you so much for your lovely review.

We’re delighted to hear that Dan and Alan provided such a fantastic delivery experience, and even a day early! Friendly and efficient service is exactly what we aim for, so your feedback will mean a great deal to them.

We hope you’re enjoying your refurbished furniture, and thank you again for taking the time to share your experience.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Some good price outdoor furniture

We bought some great garden loungers from here. A good deal from the outlet section of the shop. The loungers appeared as described and we were kept up-to-date during the split delivery (stock from two different shops). A thoroughly painless experience and Harry's customer service and comms was excellent throughout, I'll be buying from here again!

February 1, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello Simon,

Thank you so much for your fantastic review.

We’re delighted to hear that you’re so pleased with your garden loungers and that you found a great deal in our outlet section. It’s also wonderful to know that everything was exactly as described and that the split delivery was handled smoothly with clear updates throughout.

Harry will be especially pleased to hear your kind words about his customer service and communication. We’ll be sure to pass on your feedback.

Thank you again for choosing Bridgman. We look forward to welcoming you back again in the future!

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Absolutely loved my dinning room…

Absolutely loved my dinning room chairs. Service was great tooooo!!!

February 16, 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hello Suzi,

Thank you so much for your lovely review!

We’re thrilled to hear that you absolutely love your dining room chairs, and we’re just as pleased that you found the service great, too!

We really appreciate you taking the time to share your feedback and hope you enjoy your chairs for many years to come.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

We were given an efficient service from…

We were given an efficient service from purchase to delivery.

February 16, 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Good morning David,

Thank you for your review.

We’re so pleased to hear that you experienced efficient service from purchase through to delivery. Providing a smooth and straightforward journey for our customers is very important to us.

We appreciate you taking the time to share your feedback, thank you for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Excellent table and excellent service

Excellent table and excellent service. Thanks

February 16, 2026
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Hi Susan,

Thank you for your lovely review.

We’re delighted to hear that you’re so pleased with your table and with the service you received. Providing excellent products alongside excellent service is exactly what we aim for.

We really appreciate you taking the time to share your feedback, thank you for choosing Bridgman.

Warm wishes from The Bridgman Team.

Rated 5 out of 5 stars

Emma at Bridgman

Emma, at Bridgman, could not have been more helpful or friendly. From the moment we walked through the door we were treated to first class service. Emma was knowledgeable and informative without being in any way pushy. We are delighted to have found this wonderful store with such high quality furniture.

February 20, 2026
Unprompted review
Bridgman Luxury Furniture logo

Reply from Bridgman Luxury Furniture

Dear S Bowker,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear about your experience with Emma. Providing first class service from the moment you walk through the door is exactly what we strive for, and it’s lovely to know that Emma was knowledgeable, informative and supportive without ever being pushy.

We’re so pleased you’ve discovered our store and that you’re impressed with the quality of our furniture. Your kind words will mean a great deal to Emma and the team.

Thank you again for taking the time to share your experience, we look forward to welcoming you back soon.

Warm wishes from The Bridgman Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look