Bubs Warehouse  Reviews 

Poor service ordered few items haven’t received any of them. One was ordered mid April tracking info hasn’t updated since I purchased it. One got delivered to a different state and all they have is excuses for where my orders are. Never purchase off them again and wouldnt recommend to anyone. Still arguing with them now about the where bouts of my products. And the only answer I keep getting is what their response is below. Doesn't explain the item that got shipped to another state.

Great company to deal with! Got my order quickly and the product was excellent. Good price to, will purchase again!

I couldn't be happier with the quality of the products I ordered and how fast they were delivered. I 100% will be buying from this website in the near future.

Faulty product! They don't care! Won't take back or even check the product they told me it was impossible for their product to be faulty because no one else has complained. The wanted me to pay again and buy the product again but at 20% discount so the second one would work!!!
I sent a video through as per their request doing exactly as I was asked demonstrating the fact the it wasn't working and I was told to buy the new model that they have on top of the existing one at a discounted price. They said the new one works better?!? Why would I need two thermometers for one child's temperature and why would I trust them a second time?!?!
I just want one that works! I don't think I'm asking for too much.

I ordered 2 X thermometers during covid crisis 24th March..it is now 17th May and I am still waiting for the item.... was told it would take 13/39 days.. after 39 days I requested a refund as I had not received anything, get told it's held up in customs, once again request a refund and I am ignored it has been 11 days and still no reply and no refund and no items that I paid for...Would not recommend this company at all.

I was absolutely blown away by the quality of the baby’s clothing. I love it!! Definitely going to purchase more items.

I highly recommend the Bubs Warehouse. I bought clothes for my 1-year old daughter and I am extremely happy with the quality. You get a far more value against the price you pay. Clothes are stretchy and are made of great quality. It fits nicely. I would definitely make bubs warehouse a first choice place to purchase baby clothes.

I bought the Yookidoo Gymotion Activity Playland toy for my baby and he loves it! I like how Bubs Warehouse is my go to online store whenever I have to order anything related to my baby and I. I love their romper line and the adorable toys they have to offer in modest prices.

I am a regular shopper from Bubs Warehouse. I highly recommend them. Super fast delivery and the products are as like the description. My daughter feels so comfortable in their clothes now I hardly buy other expensive brands. The price is also very reasonable. I will continue to shop from here again and again.

Perfect Baby Clothes
Bubs has made online shopping easy as the images of the clothes are correctly displayed making it easy to select. The clothes are also made of high quality material and affordable. I would highly recommend the store to all mothers.

I have been on a lookout for really good quality clothes for my baby. I have ordered baby clothes and I could not believe how good the quality is for its price. I am so glad I stumbled upon this website.

I have ordered some clothes for my daughter and it actually came out really beautiful and of very great quality.
The fabric is so soft that my daughter is in love with all of them.
Would recommend to try out.

Ordered item and missed the fact that out of the 16 options you actually then had to go and select a number from a small dropdown box as to which style you wanted. This step is easy to miss after scrolling through all 16 styles then selecting, so by default it stayed on 1 which needless to say was NOT the style I wanted. As soon as I received invoice, realised my mistake I contacted to ask whether I could swap. I was told no, as item had been shipped. It has been 6 weeks and I still don’t have the item, so i doubt it was shipped. I also asked whether I could pay to send back, i was also told no, refunds or swaps not granted for change of mind. I then noticed my invoice had “express” written on it. I asked if I had paid for express shipping, when could I expect my order? The customer service representative with each reply left my blood boiling, her responses seemed to be dripping with annoyance towards me, and showed no sympathy whatsoever.

This is the first bad review I have ever posted, EVER but I just feel so disheartened each day item is not here and I am not wanting to contact them again because they made me feel completely worthless so I wanted to share my experience, to get it off my chest and move on.

My baby will have outgrown the items (which were not cheap) by the time they arrive :-/

I’m sure not everyone has had a bad experience, as a newborn parent I have been buying everything online and I do understand that there are delays but this is the longest I’ve had to wait, even longer than wish.com that ships from Asia. I would advise to buy baby the next size up, as they grow so quickly and may outgrow the clothes before they arrive.

Ordered an item on March 18 that was "in stock".
Apparently, this means in stock overseas and needs to clear customs.
It's now been 50 days and they "share my frustration" but with the benefit of them having taken my money. They also told me they would look after me if the item hadn't arrived in two weeks (on April 20th). Same generic, copied and pasted response.
DO NOT WASTE YOUR MONEY OR TIME.

Ordering was simple! There were some delays with shipping but the customer service kept me up to date whenever i followed up with them. Love the quality! It's worth the purchase!

Satisfied with the fabric of the rompers and jumpsuits I ordered. The singing elephant seems to be my bub's favourite now. Definitely ordering again.

Horrible company don’t buy from them !
I would have never purchased items from them if I had have known they were coming from China I received one of my items within two weeks and am still waiting for about 8 other items. The item I received has missing stitching so its already falling apart and has never been worn I ordered well over a month ago and on the tracking number I have the other 8 items are still sitting in China somewhere, tracking number hasn’t been updated since 3rd of April I want a refund but when asked was completely ignored I am extremely disappointed!

My experience with this company has been extremely disappointing. I placed an order of an item that was advertised as in stock. I paid via paypal and received no confirmation emails. I waited a week and contacted the company to be told they have no order for me. I sent proof of purchase to show them i have paid. They finally replied
Saying they sent me a tracking number & order number. I waited few more days and never got the email. I contacted them again. I felt like i was being ignored and i was a bother to them. I finally got an order number and tracking number. The link showed it had not been shipped yet. I questioned them and they said its coming directly from overseas. I wish this information had been clear on the website. I never would have ordered had i known it wasn't instock in Australia. Its now a month later. Still not here and tracking is not being updated. The service has been really bad. The response i get from them is it's in transit. The tracking info has not been updated since the day I paid for the item 31ST MARCH. It's now the 27th April and the tracking has not changed. I asked them to update the tracking and they ignore me each time. I asked for a refund and they replied with No we dont refund. Its the law they have to if the item does not arrive. They have had ample opportunity to offer good service and simply update the tracking and respond to my requests. They have chosen to treat me this way. I will never purchase from this company again.

I agree with the poor reviews already here about Bubs Warehouse. The quality isn’t good, their sizing completely off for maternity clothes. And they very much hide the fact that their clothes come from China. So not 100% Australian as advertised. I am furious with this company. I don’t want store credit I want a refund, which I have said right from the start when items I wanted were available and then all of a sudden out of stock.

would be nice if they state when you order that your items are coming from china 🙄
a bit misleading when people read “Australian owned and operated” you would think your buying items from australia. haven’t received my items yet so can’t review my items. just disappointed as i though i was buying from a aussie company.