It was very simple, full of different options . The only comment that I have is regarding the bags for each ticket as I found different info from the airline
Company replied
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See what reviewers are saying
It was a smooth experience. However, the TAT on the e-ticket can be made better, it would further help.
Company replied
Unbelievable prices and very much budget friendly. Refund process is very simple and quick one!! I recommend Budget Air
Company replied
The wrong is mention the cancellation fees aed 570 only why hiding other fees ? Why deduct 914 for zeida ticket for example ? One more thing why no consideration for what is happening in UAE due t... See more
Company replied
3.7
Average
111 reviews
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Reply from Budgetair
Hello Mohamed,
We are sorry to learn that you were not satisfied with your booking experience, but we thank you for bringing this to our attention.
We would like to find a solution with you. Our customer service team will contact you within 24 hours.
Sincerely,
Steve
BudgetAir
easy and practical booking process
May 16, 2026
Reply from Budgetair
We're glad you found our booking process easy and practical. Thank you for your feedback!
I take one ticket with both side…
I take one ticket with both side luggage but when get E ticket it's one even which side I don't want , after that I try to contact with customer care service this one also soo RAF and taf, two/three hours staying for reply, then there tell to contact with airline, after take money no proof of what showing in the ticket before buy , so there don't give service make the people bullshit ...
May 21, 2026
Reply from Budgetair
We appreciate you sharing your experience regarding the luggage issue and the difficulties you faced with our customer service. We are reviewed your feedback and can see we have been in touch with you 4 days ago to explain the baggage allowance. We hope its the service you expected and we hope to see you back. Kind regards Anne
It was a smooth experience
It was a smooth experience. However, the TAT on the e-ticket can be made better, it would further help.
May 22, 2026
Reply from Budgetair
We're happy to hear you had a smooth experience! We appreciate your feedback regarding the e-ticket.
I email them10 Tim’s for refund the…
I email them10 Tim’s for refund the didn’t even respond
May 15, 2026
Reply from Budgetair
We apologize for the delayed response. I can see we have been in contact with you today and discussed the ticket conditions. I hope you appreciate our service. Kind regards Anne
Reply from Budgetair
We appreciate your feedback.
Reply from Budgetair
We're glad you found booking easy!We appreciate your feedback
Reply from Budgetair
We apologize for the issues you faced. We are improving our support. Meanwhile we see you have been in contact with us. I hope you got all the service you can expect from us. Kind regards Anne
Reply from Budgetair
We appreciate your feedback.
since 3 hours i am in line of 30poeples…
since 3 hours i am in line of 30poeples in chat with agent dont know how much more time i should wait to customner care
May 14, 2026
Reply from Budgetair
Hello Rahul,
We're sorry to hear that you didn't have a smooth experience with us, but thank you for sharing it.
We look forward to finding a possible solution together with you. We'll attempt to reach you by phone first, followed by an email if we're unsuccessful.
Kind regards,
BudgetAir
Jhon.
Unbelievable prices and very much…
Unbelievable prices and very much budget friendly. Refund process is very simple and quick one!! I recommend Budget Air
May 13, 2026
Reply from Budgetair
We're so glad you found our prices budget-friendly and our refund process simple! Thank you for your recommendation.
Good service and easy to book
May 20, 2026
Reply from Budgetair
We're glad you enjoyed your experience.
Reply from Budgetair
We're glad you enjoyed your experience. Thank you for your positive feedback!
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