BudgetAir.in Reviews 3,533

No PNR, no mobile, showed no booking on the website, if anybody wants to help, always more than 30 in the queue, 72 hr or 96 hr later, PNR... what a joke. Stay km away. worst experience. BIN-32613197 is the booking ref.

Good
Better

Good platform for budget air tickets as the name suggests

Price is my important factor. With low price I was also able to get reasonable layovers and overall duration of the journey. Thanks

Smooth booking process without any sudden price prices at the time of making the final payment

What international flight is without a checkin bags?
I have 2 different airlines, should I pay to both airlines for a baggage?
Within 24 hrs I have right to cancel my flight, you don’t even hv that policy.

I saw the flight with the best and cheapest fare on this site. But I tried to book after a few hours, I wasn’t able to fetch whereas my relative sitting in another country was able to see the same flight

Best pricing, & fair deal.

Would appreciate Vegetarian Jain Meal Option while booking, couldnt edit meal option later

Better editing option post booking.

You process is far faster than kiwi.com we booked got the pnr and tickets immediately

My tickets are cncelled after 3 days once i booked. This is not fair at all. If you can't be able to book you should not ask for payment. If paid and not be able to book you should inform me immediately. Due to your late ticket prices are increased and I am not able to find out the flights in my budget.

And you are providing the complimentary inr 1000 for my 4lakh rupees. It's a joke.

I am writing to file a complaint against BudgetAir for extremely poor service and failure to resolve my issue.

Booking ID: [your booking number]
PNR: DQ5QH9
Issue: Ticket was generated but later showed canceled / not manageable
I was informed conflicting information and no proper support was provided
My time was wasted and no resolution or refund clarity was given

Despite repeated follow-ups, the company failed to:

Provide clear communication
Resolve the issue
Offer proper support

This is a clear case of deficiency in service and unfair practice.

I request DGCA to:

Investigate this matter
Take strict action against BudgetAir
Ensure refund / compensation

No hidden charges and transparent transaction

Very poor customer service, irresponsible behaviour.
Even after full payment, E.ticket not issued yet, no update when I am going to get the ticket.

excellent service,
competetive rates

Do not use budgetair. They do not what they promise and won’t help you if you need their help. We needed to book a flight last minute because they do not want to help you in any form

My booked flight was cancelled by the airline. Airline website said to contact agent for refund. But there is no option to directly contact customer care. You can just email them or use the chat option in website. Which never works as it says 30 people in queue. Pathetic service.

72 hours have passed I am yet to receive my ticket. What is going on ?

Hi, sorry to say you are taking very high seat charges after comparing it directly with the airlines.

Lots of extra money I am paying for buy the ticket from you. Your ticket charges are also high. Totally disappointed 😔

This is a fake company. I did my booking through them and when the airline changed the schedule of the aircraft, Budgetair sent me a mail to confirm the change. It did not allow any other option other than to confirm. I tried contacting them for 5 days continuosly after the mail, so that I could either change the date or cancel it. There was no phone number that I could reach them. No response on email. The chat showed a perpetual message "There are more than 30 persons in line". I would wait for 4/5 hours EVERYDAY and each time, the session would expire. I never could get in touch in any other way. Its now 12 days since Im still trying. My conclusion is NEVER GO for these bogus websites. They rely only on luck. If something goes wrong, they'll dump you. I contacted the airline, and all the airline would tell me is that I should only consult the agent.