Burd Ward Solicitors Reviews 289

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, knowledgeable, and professional, making complex processes feel much simpler. Many highlight the excellent service received, noting efficient communication and a proactive approach that kept them informed every step of the way. People frequently commend the customer service for being responsive and supportive, often going above and beyond expectations. However, some people were dissatisfied with the communication, mentioning that it could have been better and that they received negative feedback from other parties involved in transactions. A few other people also felt that their cases were handled unprofessionally, citing a lack of understanding.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the professionalism,... See more

Service

Users describe positive interactions with service. Customers consistently praise the professionalism and... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted excellent communication,... See more

Based on these reviews

Rated 5 out of 5 stars

Michaela and her team have been truly amazing! We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what... See more

Rated 5 out of 5 stars

Jane and her team were excellent. We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries... See more

Rated 5 out of 5 stars

Many thanks to Burd Ward for their professional help associated with what was not a straight forward conveyance that involved Power of Attorney and legal charges on the property being sold Matthew... See more

Rated 5 out of 5 stars

The staff were friendly and knowledgeable and made things easier for me as I live 450 miles away from the estate I was dealing with. Always responded to phone calls quickly, and gave me personal appoi... See more


Company details

  1. Legal Services
  2. Conveyancer
  3. Divorce Lawyer
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Law Firm

Written by the company

Burd Ward Solicitors is a trusted law firm based on the Wirral, proudly serving clients across Wallasey, Birkenhead, and Merseyside. With over 20 years of experience, we provide clear, friendly, and practical legal advice tailored to your needs — whether you’re buying a home, facing a family issue, or planning for the future. We specialise in residential conveyancing, family law (including care proceedings), wills and probate, lasting powers of attorney, court of protection, personal injury claims, and legal services for landlords. Our dedicated team is here to guide you every step of the way with expert advice and a personal touch.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

289 reviews

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Rated 5 out of 5 stars

The very best experience!

Michaela and her team have been truly amazing!
We have had a couple of tricky vendors and Michaela has been there on our beck and call any time we need her. As first time buyers, we had no idea what to expect but Michaela and her team were friendly, communicative and made everything as simple as possible every step of the way, I would recommend Burd Ward to everyone buying a house.

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Jane and her team were excellent

Jane and her team were excellent.
We used Burt Ward for both buying a property in November 2024 and selling another property in May 2025. Jane was always contactable and she dealt with any queries promptly and efficiently. We were kept informed at all times . We would recommend Burt Ward without hesitation.

May 9, 2025
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Rated 5 out of 5 stars

We arranged our mirror wills here and…

We arranged our mirror wills here and found it to be a proffesional and smooth experience. Mathew and Sandra were very helpful and curteous and made this a very pleasant experience. I would recommend them without hesitation.

April 22, 2025
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Rated 5 out of 5 stars

Excellent service with a smile.

From the beginning right up to the end we received excellent service, with Mathew Barlow dealing with the probate to Ngaire Culshaw dealing with the house sale . They always had the answers to to any questions we asked and always with a smile and cheeriness. In the end we made the best choice to go to Burd Ward and would recommend them to anyone, Thank you to everyone.

April 15, 2025
Rated 5 out of 5 stars

My experience at Burd Ward.…

Everyone at Burd Ward was very professional and friendly. I felt very confident that I had chosen the best firm to deal with the conveyancing for selling my family home and buying a smaller property. It was the same back in 2023 for dealing with my late mother's finances and will. Thank you Burd Ward!

March 26, 2025
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Rated 5 out of 5 stars

OUTSTANDING

Excellent service from Jane Ashton. She was able to immediately help & assist, where another solicitors was too inept to do so. Thank you Jane from all the family !

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

This was truly the best place I’ve ever…

This was truly the best place I’ve ever worked with. They were extremely helpful in every aspect, and I received very quick responses to everything. I would definitely recommend them to everyone — you can trust them with your tasks without hesitation.

April 3, 2025
Rated 5 out of 5 stars

Exceptional service

Michaela and her team Caitlin and Karen were exceptional at supporting us in the legal side of getting our first home. They answered all enquiries and emails promptly and Michaela is so lovely and eased my worries every step of the way. We will always be greatful to the whole team in helping us make this huge life change. Thank you Burd Ward

March 21, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, swift, professional and friendly, would definitely use them again and highly recommend them.

March 26, 2025

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