Currys Business Reviews 

I made an enquiry about price matching NAS hard drives against a manufacturers lower price and was managed by Isabella from Currys Business Sales team. I could not have asked for a better or more efficient customer experience. Price was matched, product bought, delivery on the way. Thank you Isabella

From what I recall, Currys were excellent before they were acquired by Dixons some years ago & they have never recovered that excellence since. My recent experience was non delivery of a computer monitor which took some 2 weeks to redress. I have only given CURRYS a 4 star rating because of the attentiveness of their Business Support Specialist, Francesca who was very responsive & kept me informed of progress.

I needed some help when purchasing a new mobile/new contract, and it was great to be able to speak to someone knowledgeable with no wait, and they followed up as promised. And for a very reasonable price compared to direct with the network provider.

Matthew has provided excellent customer service with great communication throughout.
Our order was turned around extremely quickly. The item was delivered on time, with plenty of communication on arrival times.
Great product - super happy!!!!

Unfortunately had to go to Currys
Big mistake asked a staff member a question no hello no smile he really could not be bothered it was far to much trouble for him.
If I didn't need this product urgent I would have walked out.
I will certainly be going else where in the future
I would just like to add that the lady that served us was very polite.

It took Currys 4 visits to finally deliver and install a washer dryer, during which it cost me a fortune in time money and petrol and launderette charges. On one occasion I waited in all morning and they never turned up, no notice given.
Currys obviously do not want to be contacted. No email address. The phone system is useless. Nobody answers. The online system is also useless - says it cant find the transaction number or "something went wrong. Calling into a store is also a waste of time as the staff can do no more than a customer phoning in. Or trying to phone in.
I shall not use Currys again for my property business.

Absolutely Fantastic Service

I honestly couldn’t be more impressed with the service I received from Angel at Currys Business. From start to finish, she looked after everything brilliantly and made the whole process incredibly easy.

She even took the time to call me personally to double-check all the details and has kept me updated throughout. It’s rare to get this level of genuine customer service these days.

Absolutely fantastic experience, and a huge thank you to Angel for looking after us so well. I wouldn’t hesitate to buy through her again. Highly recommended!

Have had a phone contract through Curry's Business with O2 for a number of years. There have been problems and Curry's blames O2 and O2 blames Curry's, leaving me running a business with no phone. Lots of passing around and good words, but no-one takes responsibility or seems to appreciate the issues of a business without a functioning phone line.

Francesca has been very helpful. The service received was very efficient, helpful and friendly. I felt Francesca listened to my issues and resolved this in a timely manor.

I had to return a product and request a refund through Currys Business, and I was very impressed with the service I received from Danielle. She kept me informed throughout the entire process, promptly answered my queries, arranged the return collection, and provided regular updates on the refund status.
What stood out most was her proactive communication and friendly, professional approach. She followed up at every stage and ensured that the refund request was processed successfully. The refund has now been received, and the whole experience was handled efficiently and with excellent customer care.
Thank you, Danielle, for your outstanding support. It made what could have been a frustrating process straightforward and stress-free.

A "system error" on their end back in June meant that our business account was blocked due to a false overcredit issue flagged on it. So orders placed with Currys were held, with no communication to convey this, which meant I had to call numerous times to get orders released. The customer service team have done well to help resolve this, but I do not understand why our business account wasn't looked into to fix these errors. We've paid Curry's a lot of money over the past year with laptop orders for our staff; this is a poor experience. My time is being wasted, and Curry's has not even offered any compensation for their repeated errors. I'm fed up, we'll be moving to a different supplier going forward.

Ordered a printer. Delivery was stated as next business day. Took a week eventually, still not clear what caused it. But Lorna ensured resolution of delivery issues. Thanks

Danielle was 10/10 customer service helped me with everything smoothly!

I've been waiting for over 3 weeks for a refund of a purchase that was out of stock after I ordered it.

I am still waiting on my refund for recycling the old fridge. I was promised I will be refunded. 2 x email chaser sent, each automated reply states they will get back to me within 2 days

We recently placed an order through our business account with Currys and were very pleased with the service. The parcel arrived the next day as expected, which was excellent. We did have an issue obtaining the invoice, but after contacting customer service by email, they took immediate action and promptly sent it to us. We were impressed by how quickly and efficiently the issue was resolved. Overall, a great experience with professional customer support. I would highly recommend Currys for business purchases. ⭐⭐⭐⭐⭐

Francesca the Business Support Specialist was fantastic.

Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund.

Very polite on the phone. Great service from Currys here that makes up for the nonsense from Royal Mail!

Simon, at the Chesterfield Branch on the business sales desk dealt with our company's requirements and it has always a pleasure dealing with him.
He is a true asset to your company!

Many thanks,
Johnette Laird
Peak Care Ltd

The delivery was late! However, appologies were made and reason repectfully explained. The rest of the instalation and delivery process was first class.
Well done !!