Two absolutely fabulous Polish workers who were quick and efficient with my removal and put me at ease when my nerves were shredded at times. Also did my plumbing in of washing machine then I turned... See more
Company replied
buzzmove
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See what reviewers are saying
Beacon Park Removals Dartington. Family run business who really do take the burden of moving home on their shoulders. Fantastic team of professional dedicated guys and girls who work together seaml... See more
Company replied
This isn’t something I would normally put out there for the world to see however I believe its warranted, so this company doesn’t do to anyone else what It’s done to me. If there was a minus rating... See more
Fantastic Forward Thinking Service Found Buzzmove via Google and thought it was a really clever idea. You show an operator around via a FaceTime style app and they build quotes with appropriate f... See more
Company replied
Company details
Information provided by various external sources
buzzmove, our online price-comparison & booking service for moving, has so far enabled quicker, easier moves for over 300,000 customers. Simply enter some basic details to be matched straight away with our trusted and certified moving partners - making your house move as straightforward as booking your next holiday. Our industry-leading video app, buzzsurvey, connects home movers with fair, transparent quotes quickly and without hassle, thanks to a short video call. This revolutionary tech also lets our moving partners eliminate traditional overheads, improve efficiency and reduce their environmental impact.
Contact info
Archer Street, W1D 7AZ, London, United Kingdom
- 08001337105
- colin@buzzmove.com
- buzzmove.com
Reply from buzzmove
Hi Hyunah, that's amazing to hear! We're very pleased you had such a great experience with our service. Best, Phoebe {buzzmove
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Fantastic service nothing to much…
Fantastic service nothing to much trouble highly recomend this firm brilliant price can't praise enough thankyou so much
September 17, 2019
Unprompted review
Reply from buzzmove
Hi Patricia, thank you for your kind feedback! We're very happy to hear you enjoyed our service and we could help make your move that much easy. Thank you for the recommendation! Best, Phoebe {buzzmove
Great service
September 17, 2019
Unprompted review
Reply from buzzmove
Hi Leslie, thank you for the kind feedback! We're very happy to hear you enjoyed our service. Best, Phoebe {buzzmove
Messed us about a bit
Messed us about a bit, kept changing times, then they were late. However they did a good job helping us move, I would definitely use the service again.
September 17, 2019
Unprompted review
Reply from buzzmove
Hi Heather, thank you for taking the time to leave us a review. We're very happy to hear you enjoyed our service, good luck in your new home. Best, Phoebe {buzzmove
The driver was very helpful and…
The driver was very helpful and hardworking. All in all, a very satisfactory customer service experience was delivered by the company. I would recommend this to anyone who wants to move home.
September 17, 2019
Unprompted review
Reply from buzzmove
That's great to hear! We're so glad you enjoyed our service, thank you for your kind feedback and for the recommendation. Best, Phoebe {buzzmove
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Fantastic work done by buzzmove
The team was very professional, efficient and helpful.
September 17, 2019
Unprompted review
Reply from buzzmove
Hi Yunzhou, that's amazing news! We're very happy to hear you found our team professional and that we could help make you move that much easier. Thank you for taking the time to leave us a review! Best, Phoebe {buzzmove
Buzz move Is really amazing
September 17, 2019
Unprompted review
Reply from buzzmove
Hi Keeley, thank you for the great feedback! We're so happy to hear you're a fan. Best, Phoebe {buzzmove
Good service
The person that called me gave me information about the service and shared some good advice. I will call them when I finalised my house move
September 15, 2019
Unprompted review
Reply from buzzmove
Hi Olian, thank you for the great feedback! We're very happy to hear your enjoyed our service, we look forward to hearing from you in the future. Best, Phoebe {buzzmove
Good service
Good site where you only need enter your details once, sit back and wait for the phone to ring with the companies list.
September 15, 2019
Unprompted review
Reply from buzzmove
Hi Tracy, thank you for your kind feedback! We're very happy to hear your enjoyed our service and we could make you move that much easier. Best, Phoebe {buzzmove
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Very useful and efficient.
September 15, 2019
Unprompted review
Reply from buzzmove
Hi Jack, thank you for your kind feedback! We're very happy to hear you found our service useful, good luck in your new place. Best, Phoebe {buzzmove
Please do not use it!!
Please do not!!! Use this service! They will ask you more money!!! I booked the pick up time between 10am to 6pm, but driver was rate. He said he couldn't find the post code, but i've used it for over one year and i found it on their website. Even if he said he will move it until near midnight to the destination, the time wasn't suite for me because i was out of the UK. As a result, he asked me to move my stuff to a storage, and i had to pay around £68 more for one night storage! If the driver came in time, i didn't neet to move my parcle to the storage because i have some people to get my stuff untill 11pm! I often complained it to the staff, but they ignored it. I lost more money and they distroyed my vacation as well! Please do not use this unfair company!
September 14, 2019
Unprompted review
Reply from buzzmove
Hi Sung,
Firstly, thank you for taking the time to leave a review and letting us know about this.
Please accept our sincere apology for the inconvenience this has caused you, especially at such a stressful time.
It goes without saying that we expect our removal partners to be as professional as possible, so news of this unacceptable behaviour has not gone without investigation.
Regrettably as a third-party we have no direct influence over individual pricing, however I have ensured your feedback is passed on to your matched removal partners.
If you would like to discuss any additional information about your experience please contact our customer service team via email hello@buzzmove.com or call us on 0800 072 3382.
Best, Phoebe {buzzmove
Excellent service given ,thank you
September 13, 2019
Unprompted review
Reply from buzzmove
Hi Rahul, that's amazing news. We're very glad you enjoyed our service, thank you for the great feedback! Best, Phoebe {buzzmove
I used buzzwove for an enquiry and was…
I used buzzmove for an enquiry and was very satisfied with the service.
September 13, 2019
Unprompted review
Reply from buzzmove
Hi Scott, thank you for the great feedback! We've very happy to hear you enjoyed our service. Best, Phoebe {buzzmove
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fab service on time and careful with…
fab service on time and careful with items recommended to use
September 13, 2019
Unprompted review
Reply from buzzmove
Hi Sylvia, thank you for your kind feedback! We're very pleased to hear you enjoyed our service and had a great experience with our removal partners. Best, Phoebe {buzzmove
perfect recommendation
September 13, 2019
Unprompted review
Reply from buzzmove
Hi Matt, thank you for the great feedback! We're happy to hear you were pleased with our recommendation. Good luck in your new place! Best, Phoebe {buzzmove
Good place to start your removal process
The companies returned on the search were very prompt with their initial contact. Some were more professional throughout the tender process than others, so unsure of the level of vetting beforehand. It is a useful website to start to selection process from though.
September 13, 2019
Unprompted review
I got no results
I got no results, not suggestions at all . But I have received loads of review requests and feedback in quite an invasive way. This included a video call from someone in London one evening and a pre video call to make sure I was going to take the video call.
My interpretation is this is a start up which doesn’t have the links established for my area (north East).
I found my own solution the old fashioned way: google and a few phone calls.
September 13, 2019
Unprompted review
Reply from buzzmove
Hi Chrysty,
Firstly, thank you for taking the time to leave a review and letting us know about this.
Please accept our sincere apology for the inconvenience this has caused you, especially at such a stressful time.
At buzzmove, we work really hard to make sure that we are partnered with the best removals specialists in the business so we really appreciate that you got in touch and let us know that this invasive behaviour.
In addition, we work continuously to ensure all our customers receive their quotes as promised, therefore news of your experience has not gone without investigation.
One of our customer service team will be in touch with you as soon as possible via the phone, to communicate the situation more fully to you.
Best,
Phoebe
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Setting up the video worked okay but…
Setting up the video worked okay but thereafter it was a waste of time and added stress to an already stressful situation. No one got in touch with me and even when I chased up with Buzzmove, still no result. Might as well not have bothered.
Update: they never did!
September 13, 2019
Unprompted review
Reply from buzzmove
Hi Jan,
Firstly, thank you for taking the time to leave a review and letting us know about this.
Please accept our sincere apology for the inconvenience this has caused you, especially at such a stressful time.
At buzzmove, we work continuously to ensure a simple, customer first process for all our users, with all quotes received as promised. Therefore, news of your experience has not gone without investigation, and we are currently looking into the matter with our customer service team and removal partners.
We take feedback like this very seriously, so will be getting in touch with you as soon as possible to discuss the situation more fully.
Best,
Phoebe
Reply from buzzmove
Hi Younus, thank you for the great feedback! We're very happy to hear you enjoyed our service. Best, Phoebe {buzzmove
Any information received from removals…
Any information received from removals company's were far too late, we'd already moved! I used a local company.
September 12, 2019
Unprompted review
Reply from buzzmove
Hi Sharon,
Firstly, thank you for taking the time to leave a review and letting us know about this.
Please accept our sincere apology for the inconvenience this has caused you, especially at such a stressful time.
Regrettably as a third-party we have no direct influence over the response time of our removal partners, however I passed this feedback on to your matched removal partners to ensure your experience is not repeated.
Best,
Phoebe
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