Communication with people and service are top level. One thing that bothers me is that the company "bot" communicates in Danish - so I have to use a translator. Karol
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See what reviewers are saying
Upon request, the technician came on time. Check and upgrade Perla home software version. Then it can be registered in Apps. But when request to check the hardness of output water. It always show purp... See more
Apart from delayed ydelivery due to their supplier. Everything went fine. Technician helping with the installation was super. There were a part that not functioning but a small fix made it work.
Gave me the wrong order once and when I called they sent me a brand new shipment of the correct stuff! Great customer service, and their actual products are worthwhile too!
Company details
Written by the company
Vandbehandling siden 1975. Vi kender vand. Uanset anvendelsesområde. Vi brænder for at levere bedste vandkvalitet. Gennem miljøvenlige og økonomiske metoder samt unikke produkter, er det vores mission at levere det bedste vand til hverdagens udfordringer til både professionelle og private kunder. Med BWT vand i vandhanen er du, dit hjem og virksomhed i trygge hænder.
Written by the company
- Landsdækkende service
- Med landsdækkende service og et netværk bestående af egne BWT serviceteknikere med høj faglighed, står vi altid klar med en hjælpende hånd. Vi tilbyder serviceaftaler, hvor du frit kan benytte dig af vores service og ekspertise afhængigt af dit behov.
- Få en 2 års gratis tryghedsaftale
- Når du registrerer dit BWT anlæg, uanset model, får du automatisk en Tryghed Premium aftale, som er gratis de første 2 år fra installationstidspunktet. Du kan frit ændre din tryghedsaftale efterfølgende eller opsige din aftale til enhver tid. Gælder kun for priv
Har du downloadet vores BWT@home-app?
Vær forbundet med dit BWT produkt - selv når du er på farten
BWT@home-appen holder dig forbundet til dine produkter, også når du er på farten. Alt du skal gøre, er, at registrere dit BWT produkt i din app. Det giver dig en række fordele og du får et eksklusivt overblik over dit BWT produkt. Afhængigt af dit produkt, får du relevante notifikationer omkring udskiftningsintervaller, hvornår det er tid til at påfylde salt og meget mere.
Contact info
2670, Greve, Denmark
- 43 600 500
- kundeservice@bwt.dk
- bwt.dk
4.3
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bra service.
July 24, 2023
Product itself is great and easy to…
Product itself is great and easy to use. Some feedback to you would be to include my name on the shipment. There was a lot of hustle to pick up my package from the courier due to the fact that my name wasn’t included on the package.
May 14, 2023
Super service
March 12, 2023
God information under besøget og…
God information under besøget og service minded tekninker
December 26, 2022
Very good customer support
I've been enjoying a BWT water filter until I ran into some issues using it.
BWT customer support was super nice, responsive and solved my issue right away.
I highly recommend BWT products
November 17, 2022
God service.
November 3, 2022
Okay
Apart from delayed ydelivery due to their supplier. Everything went fine. Technician helping with the installation was super. There were a part that not functioning but a small fix made it work.
September 23, 2022
Just as expected
September 12, 2022
BWT Danmark has an amazing and kind…
BWT Danmark has an amazing and kind customer service and fast delivery. I am very satisfied with their products. I order regularly.
September 8, 2022
Tip top super godt
August 29, 2022
Alt var okay.
July 19, 2022
Fin service 👍
July 18, 2022
Holder det de lover 👍
April 29, 2022
Super god service
April 5, 2022
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