Communication with people and service are top level. One thing that bothers me is that the company "bot" communicates in Danish - so I have to use a translator. Karol
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Upon request, the technician came on time. Check and upgrade Perla home software version. Then it can be registered in Apps. But when request to check the hardness of output water. It always show purp... See more
Apart from delayed ydelivery due to their supplier. Everything went fine. Technician helping with the installation was super. There were a part that not functioning but a small fix made it work.
Gave me the wrong order once and when I called they sent me a brand new shipment of the correct stuff! Great customer service, and their actual products are worthwhile too!
Company details
Written by the company
Vandbehandling siden 1975. Vi kender vand. Uanset anvendelsesområde. Vi brænder for at levere bedste vandkvalitet. Gennem miljøvenlige og økonomiske metoder samt unikke produkter, er det vores mission at levere det bedste vand til hverdagens udfordringer til både professionelle og private kunder. Med BWT vand i vandhanen er du, dit hjem og virksomhed i trygge hænder.
Written by the company
- Landsdækkende service
- Med landsdækkende service og et netværk bestående af egne BWT serviceteknikere med høj faglighed, står vi altid klar med en hjælpende hånd. Vi tilbyder serviceaftaler, hvor du frit kan benytte dig af vores service og ekspertise afhængigt af dit behov.
- Få en 2 års gratis tryghedsaftale
- Når du registrerer dit BWT anlæg, uanset model, får du automatisk en Tryghed Premium aftale, som er gratis de første 2 år fra installationstidspunktet. Du kan frit ændre din tryghedsaftale efterfølgende eller opsige din aftale til enhver tid. Gælder kun for priv
Har du downloadet vores BWT@home-app?
Vær forbundet med dit BWT produkt - selv når du er på farten
BWT@home-appen holder dig forbundet til dine produkter, også når du er på farten. Alt du skal gøre, er, at registrere dit BWT produkt i din app. Det giver dig en række fordele og du får et eksklusivt overblik over dit BWT produkt. Afhængigt af dit produkt, får du relevante notifikationer omkring udskiftningsintervaller, hvornår det er tid til at påfylde salt og meget mere.
Contact info
2670, Greve, Denmark
- 43 600 500
- kundeservice@bwt.dk
- bwt.dk
4.3
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
God service.
April 8, 2020
Unprompted review
So far so good
April 8, 2020
Unprompted review
Er glad for at slippe for kalk i…
Er glad for at slippe for kalk i maskiner og på armaturer. Jeg har kun ros til firmaet og deres service.
February 21, 2020
Unprompted review
Reply from BWT Danmark
Hej kunde
Mange tak for din anmeldelse. Dejligt at du har oplevet en god rådgivning.
De bedste hilsner
BWT Danmark
Reply from BWT Danmark
Hej Jürgen
Skønt at høre - tak for din anmeldelse!
De bedste hilsner
BWT Danmark
I received the package short time after…
I received the package short time after the order
October 24, 2019
Unprompted review
Super service 😃
August 9, 2019
Unprompted review
Reply from BWT Danmark
Hej Erik
Tusind tak for din anmeldelse af os her på Trustpilot.
Vi er glade for at høre, at du er blevet behandlet godt og er godt tilfreds med dit køb.
Venlig hilsen
BWT Danmark
Reply from BWT Danmark
Hej
Tusind tak for din anmeldelse af os her på Trustpilot.
De bedste hilsner
BWT Danmark
Super service
April 7, 2019
Unprompted review
Reply from BWT Danmark
Hej Thomas
Tusind tak for din anmeldelse af os her på Trustpilot.
Hvor er det dejligt, at du er tilfreds med vores service.
Venlig hilsen
BWT Danmark
Very good service
Very good service. A pity tho the old pallet was not taken away.
April 3, 2019
Unprompted review
Reply from BWT Danmark
Dear Daljit
Thank you so much for your Trustpilot review.
We are very happy to hear that you are satisfied with our service.
Best regards
BWT Denmark
Reply from BWT Danmark
Hej Vorup Plejecenter
Tusind tak for jeres anmeldelse af os her på Trustpilot.
Dejligt at i er tilfredse med vores service.
Venlig hilsen
BWT Danmark
1000 % ok god service
January 20, 2019
Unprompted review
Reply from BWT Danmark
Hej Finn
Tusind tak for din anmeldelse af os her på Trustpilot.
Vi er rigtig glade for at høre, at du kan lide vores kundeservice.
Venlig hilsen
BWT Danmark
Super service
November 29, 2018
Unprompted review
Reply from BWT Danmark
Hej Bent
Tusind tak for din anmeldelse af os her på Trustpilot.
Det er godt at høre, at du er glad for vores service.
Venlig hilsen
BWT Danmark
service er top,
October 23, 2018
Unprompted review
Reply from BWT Danmark
Hej FSB
Tusind tak for jeres anmeldelse.
Det er dejligt at høre, at i nyder vores service.
Venlig hilsen
BWT Danmark
Very good product!
September 14, 2018
Unprompted review
Reply from BWT Danmark
Hello Nirmalkumar
Thank you for your recommendation of us on Trustpilot.
It is very pleasant to know that you are satisfied with your purchase.
Best regards
BWT Danmark
Simply a great product!
Great product for the right price. Ordered the BWT Life together with the E1 particle filter.
Highly recommended combination!
September 3, 2018
Unprompted review
Reply from BWT Danmark
Hi Christian
Thank you for the great rating. Your recommendation flatters us!
Best regards
BWT Denmark
Super service
June 13, 2018
Unprompted review
Reply from BWT Danmark
Hej Brian
Rigtig mange tak for din anmeldelse af os her på Trustpilot.
Vi er glade for at høre, at du er godt tilfreds med vores service. Vi håber, at vi i fremtiden fortsætter med at leve op til dine forventninger.
Venlig hilsen
BWT Danmark
Reply from BWT Danmark
Hej Copenhagen Business School
Mange tak mange tak
Venlig hilsen
BWT Danmark
Alt for lang leveringstid
March 30, 2018
Unprompted review
Reply from BWT Danmark
Hej Jannick
Tak for din anmeldelse af os her på Trustpilot.
Vi beklager den lidt lange ventetid. Normalt tilstræber vi os at levere varer bestilt på webshoppen inden for 5 hverdage. Der kan dog forekomme lidt længere leveringstid, hvis varen ikke er på lager pga. af stor efterspørgsel. Vi arbejder hele tiden på at forbedre vores lager og leveringer. På forhånd tak for din forståelse.
Vi håber, at du trods alt bliver glad for produktet og det har været ventetiden værd.
God fredag
Venlig hilsen
BWT Danmark
Nem at handle med
February 15, 2018
Unprompted review
Reply from BWT Danmark
Hej Kurt
Tusind tak for din anmeldelse af os her på Trustpilot.
Vi er glade for at du har haft en god oplevelse hos os og håber du får nydt godt af dit anlæg.
Vi ønsker dig en god fredag.
Venlig hilsen
BWT Danmark
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