Communication with people and service are top level. One thing that bothers me is that the company "bot" communicates in Danish - so I have to use a translator. Karol
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See what reviewers are saying
Upon request, the technician came on time. Check and upgrade Perla home software version. Then it can be registered in Apps. But when request to check the hardness of output water. It always show purp... See more
Apart from delayed ydelivery due to their supplier. Everything went fine. Technician helping with the installation was super. There were a part that not functioning but a small fix made it work.
Gave me the wrong order once and when I called they sent me a brand new shipment of the correct stuff! Great customer service, and their actual products are worthwhile too!
Company details
Written by the company
Vandbehandling siden 1975. Vi kender vand. Uanset anvendelsesområde. Vi brænder for at levere bedste vandkvalitet. Gennem miljøvenlige og økonomiske metoder samt unikke produkter, er det vores mission at levere det bedste vand til hverdagens udfordringer til både professionelle og private kunder. Med BWT vand i vandhanen er du, dit hjem og virksomhed i trygge hænder.
Written by the company
- Landsdækkende service
- Med landsdækkende service og et netværk bestående af egne BWT serviceteknikere med høj faglighed, står vi altid klar med en hjælpende hånd. Vi tilbyder serviceaftaler, hvor du frit kan benytte dig af vores service og ekspertise afhængigt af dit behov.
- Få en 2 års gratis tryghedsaftale
- Når du registrerer dit BWT anlæg, uanset model, får du automatisk en Tryghed Premium aftale, som er gratis de første 2 år fra installationstidspunktet. Du kan frit ændre din tryghedsaftale efterfølgende eller opsige din aftale til enhver tid. Gælder kun for priv
Har du downloadet vores BWT@home-app?
Vær forbundet med dit BWT produkt - selv når du er på farten
BWT@home-appen holder dig forbundet til dine produkter, også når du er på farten. Alt du skal gøre, er, at registrere dit BWT produkt i din app. Det giver dig en række fordele og du får et eksklusivt overblik over dit BWT produkt. Afhængigt af dit produkt, får du relevante notifikationer omkring udskiftningsintervaller, hvornår det er tid til at påfylde salt og meget mere.
Contact info
2670, Greve, Denmark
- 43 600 500
- kundeservice@bwt.dk
- bwt.dk
4.3
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Framragende service
December 21, 2017
Unprompted review
Reply from BWT Danmark
Hej Allan
Tusind tak for din fine anmeldelse af os her på Trustpilot.
Det er dejligt at høre, du er godt tilfreds med dit køb.
Venlig hilsen
BWT Danmark
En lynhurtig ekspedition :)
September 26, 2017
Unprompted review
Reply from BWT Danmark
Hej Helena
Tusind tak for din anmeldelse af os her på Trustpilot.
Det er dejligt at høre, du er blevet behandlet godt og er godt tilfreds med dit køb.
Venlig hilsen
BWT Danmark
God og hurtig ekspedition
God og hurtig ekspedition
Dog manglede der test strips til test af vandet. 😕
July 6, 2017
Unprompted review
Reply from BWT Danmark
Hej Kim
Tusind tak for din anmeldelse af os her på Trustpilot.
Dejligt at høre du er tilfreds med vores ordrebehandling og dit nye BWT produkt.
Vi beklager meget at teststrippen ikke var med ved levering. Du kan bestille en gratis teststrip her: http://kalkfrithjem.bwt.dk/brochure/?media=facebook-shop
Venlig hilsen
BWT Danmark
Reply from BWT Danmark
Hej Poul,
Tusind tak for din fine anmeldelse af os her på Trustpilot - den er vi rigtig glade for.
Dejligt at der er intet besvær med bestilling og levering!
Ha' en god weekend.
Venlig hilsen
BWT Danmark
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