Communication with people and service are top level. One thing that bothers me is that the company "bot" communicates in Danish - so I have to use a translator. Karol
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See what reviewers are saying
Upon request, the technician came on time. Check and upgrade Perla home software version. Then it can be registered in Apps. But when request to check the hardness of output water. It always show purp... See more
Apart from delayed ydelivery due to their supplier. Everything went fine. Technician helping with the installation was super. There were a part that not functioning but a small fix made it work.
Gave me the wrong order once and when I called they sent me a brand new shipment of the correct stuff! Great customer service, and their actual products are worthwhile too!
Company details
Written by the company
Vandbehandling siden 1975. Vi kender vand. Uanset anvendelsesområde. Vi brænder for at levere bedste vandkvalitet. Gennem miljøvenlige og økonomiske metoder samt unikke produkter, er det vores mission at levere det bedste vand til hverdagens udfordringer til både professionelle og private kunder. Med BWT vand i vandhanen er du, dit hjem og virksomhed i trygge hænder.
Written by the company
- Landsdækkende service
- Med landsdækkende service og et netværk bestående af egne BWT serviceteknikere med høj faglighed, står vi altid klar med en hjælpende hånd. Vi tilbyder serviceaftaler, hvor du frit kan benytte dig af vores service og ekspertise afhængigt af dit behov.
- Få en 2 års gratis tryghedsaftale
- Når du registrerer dit BWT anlæg, uanset model, får du automatisk en Tryghed Premium aftale, som er gratis de første 2 år fra installationstidspunktet. Du kan frit ændre din tryghedsaftale efterfølgende eller opsige din aftale til enhver tid. Gælder kun for priv
Har du downloadet vores BWT@home-app?
Vær forbundet med dit BWT produkt - selv når du er på farten
BWT@home-appen holder dig forbundet til dine produkter, også når du er på farten. Alt du skal gøre, er, at registrere dit BWT produkt i din app. Det giver dig en række fordele og du får et eksklusivt overblik over dit BWT produkt. Afhængigt af dit produkt, får du relevante notifikationer omkring udskiftningsintervaller, hvornår det er tid til at påfylde salt og meget mere.
Contact info
2670, Greve, Denmark
- 43 600 500
- kundeservice@bwt.dk
- bwt.dk
4.3
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good and reliable
March 4, 2022
Super service
February 15, 2022
Always happy with BWT
Always happy with BWT. I bought my "filterkande" one year ago and I buy regularly new filters directly on the website. The delivery is generally fast. I recommend their products.
February 7, 2022
Super service!
January 31, 2022
Kanon god service og support :)
November 4, 2021
God support og hurtig levering
November 3, 2021
Super god service der helt klart kan…
Super god service der helt klart kan anbefales😊
October 31, 2021
Super service
October 25, 2021
Super service
September 28, 2021
Super customer service!
Jesper Reimer-Dahl from customer service is super helpful with quick responses.
September 21, 2021
Unprompted review
Quick and very nice service
September 20, 2021
Super service
July 13, 2021
Item arrived on time
April 4, 2021
Super service
December 29, 2020
Enorm lang leveringstid
Dog lang leveringstid men grundet COVID19.
September 30, 2020
Unprompted review
Reply from BWT Danmark
Kære Jesper
Tak for din anmeldelse.
Vi har desværre oplevet store problemer med leveringen af vores produkter grundet COVID-19.
Det har desværre også påvirket din leverance, hvilket vi er kede af, at vi ikke har kommunikeret tydeligt ud til dig. Vi tager din feedback til os og vi vil bestræbe os på at optimere vores ordrebehandling og kundeservice fremadrettet.
Vi håber stadigvæk, at du har en god oplevelse med dit BWT produkt.
Du er altid velkommen til at kontakte os på tlf. 43 600 500.
De bedste hilsner
BWT Danmark
Functioning perfect 👌
September 21, 2020
Unprompted review
very service minded
August 30, 2020
Unprompted review
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