Byzantium Collection Reviews 

562
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful jewelry, gorgeous colors, and fantastic overall quality of the items received. Consumers also appreciate the prompt delivery, helpful service, and wonderfully straightforward online ordering process. Buyers often mention that the products look exactly as advertised and make wonderful gifts for loved ones. However, some reviewers were not happy with delivery issues, mentioning that occasional parcels failed to arrive or required extra unexpected postage fees to be collected. A few people experienced minor hitches with transportation, noting that packages were occasionally delayed or stuck due to postage complications.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful jewellery and good... See more

Quality

People report positive experiences with quality, expressing high satisfaction and delight. Consumers... See more

Delivery service

Customers consistently note positive experiences with delivery_service, highlighting quick service and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.

Rated 5 out of 5 stars

Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more

Rated 5 out of 5 stars

The bracelet &necklas I ordered came earlier than I thought items were beautiful.Would recommend you .


Company details

  1. Jewelry Store

Written by the company

Offering elegant and affordable jewellery since 1991


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

562 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(562)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Very good customer service

Very good customer service. Didn't have the product we needed but promptly let us know and offered an alternat. We refused the alternative and without question they ordered in and delivered the product originally needed in good time.

July 5, 2024
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Rated 5 out of 5 stars

Love this shop

As always quick delivery and a perfect item received well packaged in a nice gift box.
Purchased for my daughter’s birthday to sparkle in the sunlight in her bedroom.

May 17, 2024
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Rated 5 out of 5 stars

Fantastic company

Fast delivery, lovely packaging, hassle free and their products are just stunning. I have ordered twice now and will happily order again. Fab company thumbs up from me….

May 17, 2024
Rated 5 out of 5 stars

Extremely prompt delivery 😍

My amazing jewellery arrived less than 24hrs after I had ordered it online .
I have previously bought jewellery from this company and have been extremely pleased by it's quality . I am very fond of the Paua shell collection with it's blue and green tones . The included jewellery pouches are a welcome gift bag 😍

May 18, 2024
Unprompted review
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