Byzantium Collection Reviews 

562
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful jewelry, gorgeous colors, and fantastic overall quality of the items received. Consumers also appreciate the prompt delivery, helpful service, and wonderfully straightforward online ordering process. Buyers often mention that the products look exactly as advertised and make wonderful gifts for loved ones. However, some reviewers were not happy with delivery issues, mentioning that occasional parcels failed to arrive or required extra unexpected postage fees to be collected. A few people experienced minor hitches with transportation, noting that packages were occasionally delayed or stuck due to postage complications.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beautiful jewellery and good... See more

Quality

People report positive experiences with quality, expressing high satisfaction and delight. Consumers... See more

Delivery service

Customers consistently note positive experiences with delivery_service, highlighting quick service and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect item and ive had compliments. They look lovely and did not cause any skin irritation. Thank you will definitely buy from you again.

Rated 5 out of 5 stars

Excellent service. Received items amazingly quickly. Beautiful sparkly earrings and lovely quality presented in a neat little pouch. Have purchased 4 pairs already and so happy with them all. Colours... See more

Company replied

Rated 5 out of 5 stars

The whole experience of buying from this company from ordering to receiving the jewellery was really positive. Ordering was straightforward and delivery was very prompt. The quality was fantastic an... See more

Rated 5 out of 5 stars

The bracelet &necklas I ordered came earlier than I thought items were beautiful.Would recommend you .


Company details

  1. Jewelry Store

Written by the company

Offering elegant and affordable jewellery since 1991


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

562 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(562)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I bought a necklace as a gift which was…

I bought a necklace as a gift which was exactly as described. The item was a very good price and was delivered quickly. I wouldn’t hesitate to buy again.

April 6, 2024
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Reply from Byzantium Collection

thank you for your lovely review, much appreciated.

Rated 3 out of 5 stars

I loved the jewellery but was returned…

I loved the jewellery but was returned to post office as the full price was not paid by the company sending it so I had to pay it then it was delivered,

March 7, 2024
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Reply from Byzantium Collection

Hi, I'm so sorry about this, it should not have happened we always put the correct postage for each order. I have sent a dm to you now to discuss sorting out a way to compensate.

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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. I had a small error in my order, I gave them a call and a lovely chap not only put it right, but gave me a small gift as compensation. Above and beyond type service!

February 28, 2024
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Reply from Byzantium Collection

So pleased that we were able to sort the error, thank you so much for this lovely review : )

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Rated 5 out of 5 stars

I have bought from your company and…

I have bought from your company and allso sold you products in my shop I used to have very good quality and it sold very well

January 15, 2024
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Reply from Byzantium Collection

Thank you so much for taking the time to write this review, much appreciated.

Rated 5 out of 5 stars

Charming earrings

Charming earrings, people have commented how lovely they are.

Very quick delivery.

January 8, 2024
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Reply from Byzantium Collection

Lovely, thank you for the review.

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Rated 5 out of 5 stars

Perfect

Really fast delivery, lovely earrings. Recommended

December 13, 2023
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Reply from Byzantium Collection

Thank you for this lovely review.

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