The Camping and Caravanning Club Reviews 

526
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the camping grounds are clean, tidy, and situated in fantastic locations with beautiful natural surroundings. Many visitors consistently praise the staff for being exceptionally welcoming, friendly, and always ready to assist with local information. However, some customers also noted serious concerns regarding high pitch prices, additional fees, and frustrating minimum stay policies during peak seasons. Others frequently reported encountering issues with outdated or poor amenities and unpleasant toilet facilities at certain locations. A few visitors also mentioned difficulties when trying to navigate the booking system or website.

What people talk about most

Staff

Consumers find staff to be ambiguous, experiencing a mix of warm and helpful interactions alongside instances... See more

Website

People report ambiguous experiences with website features, with users holding strongly contrasting views. On... See more

Price

Users describe negative interactions with price, noting that camping sites and membership fees have become... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are divided regarding... See more

Facilities

Customers had ambiguous experiences with facilities, as opinions on the sites vary greatly. Many reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've been a member of the club for over 50 years and it appears that having reached a good level of service, it's now in decline. What's more the prices now charged are far to high for what's suppose... See more

Company replied

Rated 2 out of 5 stars

Keiths Farm sea palling, Norfolk. Just a field for 6 pitches, hardstandings are not flat, and grass area can get water logged. Over the years we have met lovely people, and found it relaxing but sinc... See more

Company replied

Rated 2 out of 5 stars

The booking system is a disgrace now, if you enter dates and the dates are not available, you get a message saying no availability and to modify your date. WHY NOT show a calendar detailing what da... See more

Company replied

Rated 2 out of 5 stars

Overpriced sites, greedy company. A couple of examples. I recently stayed at a private independent site where the owner told me they were no longer affiliated the C&CC. The owner installed electricity... See more


Company details

  1. Holiday Accommodation Service

Written by the company

With exceptional sites, beautiful locations and invaluable expertise, the Club makes the outdoors feel incredible for everyone. Proud of our heritage and protective of the future, we love nothing more than bringing our members closer to nature and each other, to enhance their wellbeing and create a lifetime of memorable moments. Our network of Club Sites stretches from the Cornish coast to the Scottish Highlands. It will always be the heart of our Club and offers consistently lovely camping wherever you go. You don’t need to be a member to stay, but there are great benefits to joining, like exclusive access to over 1,200 smaller, Certificated Sites, tucked away in spots from the quiet to the quite spectacular.


Contact info

2.8

Average

TrustScore 3 out of 5

526 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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2.8

All reviews

(526)

108 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well managed site by the Ccc site team…

Well managed site by the Ccc site team during a very busy August week, Only problem was getting rock pegs to penetrate the the hard standing to erect awning,

August 14, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Bryan,

Thanks for taking the time to leave us such a lovely review - we're glad you enjoyed your stay with us and we hope to see you again soon.

Camping & Caravanning Club Team

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Rated 5 out of 5 stars

Very good Staffing at Glencoe Gampsite…

Very good Staffing at Glencoe Gampsite and the facilities are excellent

August 11, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Richard,

Thanks for taking the time to leave us such a positive review - we're glad to hear you enjoyed your recent stay at Glencoe.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 5 out of 5 stars

We have just spent to and a half weeks…

We have just spent to and a half weeks at charlies hide away in northern Ireland which is a club site Annie looked after us and we had a great time on the coast 😀 👍

July 14, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thanks for taking the time to leave us such a positive review - we're glad you had a great stay at one of our Certificated Sites, there really are so many amazing spots to choose from!

We hope to see you again at one of our sites soon,

Camping and Caravanning Club Team

Rated 4 out of 5 stars

Good campsites

Good campsites. But very expensive compared to some private campsites.we love the temporary holiday sites (out and about) we've been members for 36 years and we used to go to club sites first but now look at private sites first as they are often better value. Yes I know you send offers out for special deals (email) but if you just reduced the price to match private campsites then I feel everyone would benefit. I'm thinking off campers who don't benefit from age concession deals. Camping and caravanning club are still a excellent organisation.

August 13, 2026
Unprompted review
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Reply from The Camping and Caravanning Club

Hi Philip,

Thanks for taking the time to send us your review - and for being valued members of the Camping and Caravanning Club for 36 years!

We know that value is important for our members - please make sure to check the latest promotional offers available on our website, as we have a range of last minute offers and discounts to ensure you're always able to access the best prices as a valued member.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 5 out of 5 stars

I love most of the C&CC own sites and…

I love most of the C&CC own sites and Rhandirmwyn is one of my favourites. Great location, not too big and friendly staff.
On the downside the rule about minimum 2 nights in high season is frustrating. I should be on my way to Ravensglass but I have engine problems, assuming I get my van back on the road this afternoon I could still set off and there are a number of C&CC sites i could stay at tonight en route as I probably won't make Ravensglass but the one night rule prevents me doing that.

July 21, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Toni,

Thanks for taking the time to leave us a review - we love Rhandirmwyn too!

We'll pass your feedback regarding the minimum night stay on to the relevant team - we hope to see you again at one of our sites soon.

Camping & Caravanning Club Team

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Rated 5 out of 5 stars

Most of the sites are generally very…

Most of the sites are generally very nice clean and tidy stuff are always welcoming but like everything else they are getting very expensive

August 13, 2026
Unprompted review
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Reply from The Camping and Caravanning Club

Hi Ivan,

Thank you for taking the time to leave us such a positive review - we're glad to hear you've enjoyed staying with us recently.

We know that value is important for our members - please make sure to check the latest promotional offers available on our website, as we have a range of last minute offers and discounts to ensure you're always able to access the best prices as a valued member.

Camping and Caravanning Club Team

Rated 5 out of 5 stars

cosistancy

the sites are always well maintained. I have to say how friendly all the staff have been. Greatings on arrival could not be easier. The choice of sites is fantastic wheather you want a site away from the hustle of the busy towns or you want a site close to towns /villages the choice is there.

May 14, 2026
Unprompted review
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Reply from The Camping and Caravanning Club

Hi Alan,

Thanks for taking the time to leave us such a positive review and we're always delighted to hear feedback about the great service you received from our wonderful colleagues on site.

We hope to see you again at one of our sites soon,

Camping and Caravanning Club Team

Rated 5 out of 5 stars

Truly Friendly

I enjoy my membership of this club because it's member orientated as well as friendly.

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Tom,

Thanks for taking the time to leave us such a positive review - we pride ourselves on delivering great service to our members, and of course our friendly service.

We hope to see you again at one of our sites soon.

Camping and Caravanning Club Team

Rated 3 out of 5 stars

Too expensive now

Too expensive now. Only use their campsites when there is no alternative. Use the Tempoary Holiday Sites much more now.

May 26, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Paul,

Thanks for your review - we know that value is important for our members - please make sure to check the latest promotional offers available on our website, as we have a range of last minute offers and discounts to ensure you're always able to access the best prices as a valued member.

We hope to see you again soon,

Camping and Caravanning Club Team

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Rated 3 out of 5 stars

Club and Sites are fantastic but the web site and…

Club is fantastic but the web site and booking system is poor. Have to re log in to main site if your on site seeker and find what you want and also it would be better if it showed what is available for your requested days or alterbatives

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Les,

Thanks for your review - we've passed your feedback onto our web and technical team.

We hope to see you again at one of our sites soon,

Camping and Caravanning Club Team

Rated 2 out of 5 stars

Deteriorating

Been a member for a few years now and gradually it seems to have got worse so I’ve cancelled my membership from next year , every year there seems to be less and less campsites and the ones that are left are starting to just cater for camper vans , less a less have washing and toilet facilities and less sites in the West Country, Cornwall and Devon you may as well go on line and save the membership price

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Mick,

Thank you for taking the time to leave us your feedback - we're sorry to hear that you won't be renewing your membership next year.

As well as benefitting from discounted pitch rates for members, your membership does also give you access to a whole range of benefits and discounts with our travel abroad partners and leading high street retailers.

You can take a look at our latest offers on the website here - https://www.campingandcaravanningclub.co.uk/

Camping & Caravanning Club Team

Rated 5 out of 5 stars

Lovely

Lovely, quiet peaceful getaway.

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Robert,

We're glad to hear you had a great break - the peace and quiet is one of the things we love the most about spending time on our campsites.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 5 out of 5 stars

Monkton Wyld is a great site

We do not tour any longer, but use the Charmouth franchised site and store our caravan there. It is an excellent site with great staff and great shower and toilet blocks. It is also very well tended. It is very well located for the Dorset and Devon coasts. We love Lyme Regis.

May 3, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Alan,

Thank you for taking the time to send us your review - we're also big fans of Lyme Regis, especially fossil hunting in the early morning at low tide!

We hope to see you again at one of our sites soon,

Camping & Caravanning Club Team

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Rated 5 out of 5 stars

Great site nice staff .push button…

Great site nice staff .push button showers press a couple of times beforeya get in clean.

August 6, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thank you for your review - we hope to see you again at one of our sites soon.

Camping & Caravanning Club Team

Rated 5 out of 5 stars

The camping and caravan club

The camping and caravan club is an excellent organisation. They have very good campsites and information on deals throughout the year.
They have a very good monthly email which includes competitions.

July 31, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Derek,

Thank you for taking the time to send us your review - we're really glad to hear that you enjoy being a member, fingers crossed you might get lucky in one of our monthly competitions soon!

Camping and Caravanning Club Team

Rated 2 out of 5 stars

Expensive

Expensive, if it wasn't for cl sites we would not join. Tried booking on line 2 sites in Scotland in May. Both fully booked up. Alwaya booked up, probably won't join next year, other sites far cheaper.

May 28, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi John,

Thank you for your review - we're sorry to hear you haven't been able to find availability at the sites you were looking for.

We know how important value is to our members, and we are currently running a great range of promotional offers and pitch nights from £17.50pp, you can take a look at our offers here:

https://www.campingandcaravanningclub.co.uk/campsites/offers/

We hope to see you at one of our sites again soon,

Camping & Caravanning Club Team

Rated 3 out of 5 stars

We were very disappointed this year…

We were very disappointed this year that there has been no Torchlight Festival at Walesby. We have been to every one so far and were told at the 2024 event that there wouldn’t be one in 2025, but that it would be back in 2026.
There has been no mention of it since. We visited the first one with friends, one of whom has since passed away and we made some fantastic memories together. The others we had our young granddaughter with us and she absolutely loved every minute. She was so disappointed that there wasn’t one last year but we assured her that she’d definitely be joining us this year. She was very sad when we had to tell her that there wasn’t not going to be a festival again this time.
Walesby is a fabulous location for the festival and so easy for us to travel to, we really hope the Torchlight Festival will be back next year.

August 17, 2025
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Den,

Thank you for taking the time to send us your feedback.

This year we are headline sponsors at Camper Calling which is taking place over the August Bank Holiday at Ragley Hall, Warwickshire.

The festival is perfect for families - you can find out more on our website here - https://www.campingandcaravanningclub.co.uk/advice/whats-on/camper-calling/

We hope to see you again soon,

The Camping and Caravanning Club Team

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Rated 5 out of 5 stars

Excellent site

Excellent location. Site really well kept and clean despite being very busy. Very quiet at nights. Will definitely be back.

August 8, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Thank you for taking the time to send us your review - we're glad to hear you enjoyed your recent stay and we look forward to seeing you again soon. 

The Camping & Caravanning Club

Rated 5 out of 5 stars

Great site

Great site. clean and tidy, lovely staff.

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Thank you for taking the time to send us your review - we're glad to hear you enjoyed your recent stay and we look forward to seeing you again soon. 

The Camping & Caravanning Club

Rated 5 out of 5 stars

I’ve been a member for 30 years

I’ve been a member for 30 years and now mainly use Certificated Sites, which are small and have fewer facilities. Membership gives me access to these sites and they can be brilliant. They are checked regularly by the Club to ensure they meet standards. When I have camped on Club sites I know I am guaranteed a good pitch of a reasonable size and good facilities. You don’t always get that on other sites. If there is I problem I know the Club will help. I’ve used the Club to book holidays and sites in France - no problems at all and everything was very straightforward. You also get regular magazines telling you about events. If you are social they organise events and rallies where you can meet other like minded people. (I’m not!) Overall a great organisation that offers good value for money.

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Steve,

Thank you for taking the time to send us your review - and for being part of our wonderful community for the past 30 years!

We're delighted you've been making the most of your membership and we hope to see you again at one of our sites soon.

The Camping & Caravanning Club

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