The Camping and Caravanning Club Reviews 

526
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently highlight that the camping grounds are clean, tidy, and situated in fantastic locations with beautiful natural surroundings. Many visitors consistently praise the staff for being exceptionally welcoming, friendly, and always ready to assist with local information. However, some customers also noted serious concerns regarding high pitch prices, additional fees, and frustrating minimum stay policies during peak seasons. Others frequently reported encountering issues with outdated or poor amenities and unpleasant toilet facilities at certain locations. A few visitors also mentioned difficulties when trying to navigate the booking system or website.

What people talk about most

Staff

Consumers find staff to be ambiguous, experiencing a mix of warm and helpful interactions alongside instances... See more

Website

People report ambiguous experiences with website features, with users holding strongly contrasting views. On... See more

Price

Users describe negative interactions with price, noting that camping sites and membership fees have become... See more

Location

Customers consistently note ambiguous experiences with location, as opinions are divided regarding... See more

Facilities

Customers had ambiguous experiences with facilities, as opinions on the sites vary greatly. Many reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've been a member of the club for over 50 years and it appears that having reached a good level of service, it's now in decline. What's more the prices now charged are far to high for what's suppose... See more

Company replied

Rated 2 out of 5 stars

Keiths Farm sea palling, Norfolk. Just a field for 6 pitches, hardstandings are not flat, and grass area can get water logged. Over the years we have met lovely people, and found it relaxing but sinc... See more

Company replied

Rated 2 out of 5 stars

The booking system is a disgrace now, if you enter dates and the dates are not available, you get a message saying no availability and to modify your date. WHY NOT show a calendar detailing what da... See more

Company replied

Rated 2 out of 5 stars

Overpriced sites, greedy company. A couple of examples. I recently stayed at a private independent site where the owner told me they were no longer affiliated the C&CC. The owner installed electricity... See more


Company details

  1. Holiday Accommodation Service

Written by the company

With exceptional sites, beautiful locations and invaluable expertise, the Club makes the outdoors feel incredible for everyone. Proud of our heritage and protective of the future, we love nothing more than bringing our members closer to nature and each other, to enhance their wellbeing and create a lifetime of memorable moments. Our network of Club Sites stretches from the Cornish coast to the Scottish Highlands. It will always be the heart of our Club and offers consistently lovely camping wherever you go. You don’t need to be a member to stay, but there are great benefits to joining, like exclusive access to over 1,200 smaller, Certificated Sites, tucked away in spots from the quiet to the quite spectacular.


Contact info

2.8

Average

TrustScore 3 out of 5

526 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(526)

108 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Declining standards/high prices.

I've been a member of the club for over 50 years and it appears that having reached a good level of service, it's now in decline. What's more the prices now charged are far to high for what's supposed to be a members club and not for profit.
The moral of the site staff appears to be at an all time low, no criticism of the staff intended but there is definitely something amiss.

June 24, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Kevin,

Thank you for taking the time to leave us a review - we're sorry to hear that your stay with us didn't meet your expectations.

Please check out the latest special offers that we have here - we currently have pitches available from £17.50 per night: https://www.campingandcaravanningclub.co.uk/campsites/offers/

We hope to see you again soon,

The Camping & Caravanning Club Team

Advertisement
Rated 3 out of 5 stars

I wouldn't say our stay was great

I wouldn't say our stay was great, very overcrowded and extremely noisy.
Club site are now pricing themselves out of the market.

August 1, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Nicholas,

Thank you for taking the time to leave us a review - we're sorry to hear that your stay with us didn't meet your expectations.

Please check out the latest special offers that we have here - we currently have pitches available from £17.50 per night: https://www.campingandcaravanningclub.co.uk/campsites/offers/

We hope to see you again soon,

The Camping & Caravanning Club Team

Rated 5 out of 5 stars

Mablethorpe what a find!

We visited the Mablethorpe site at the beginning of July and Wow what a surprise. The site is so well placed, with a very easy walk to the beach and the town. The site itself is flat and the pitches and a good to large size. The staff are very engaging and have lots of local knowledge. There is so must to see and do around the Lincolnshire coast. The toilet block is clean with plenty of toilets and showers. The office/shop has all the essentials.
The question remaining is “would you go again” the answer 100% yes, I loved it.

July 1, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Chris,

Thank you for taking the time to send us your review - we're glad to hear you enjoyed your recent stay at Mablethorpe and we look forward to seeing you again soon. 

The Camping & Caravanning Club

Rated 3 out of 5 stars

Prices are now getting too high

Prices are now getting too high. Membership and calub sites, almost air b & b prices !

July 11, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Garry,

Thank you for taking the time to leave us a review - we're sorry to hear that your stay with us didn't meet your expectations.

Please check out the latest special offers that we have here - we currently have pitches available from £17.50 per night: https://www.campingandcaravanningclub.co.uk/campsites/offers/

We hope to see you again soon,

The Camping & Caravanning Club Team

Advertisement
Rated 3 out of 5 stars

Unhappy member

Discriminated against,because I have a campervan.
Unable to take advantage of summer offers

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Richard,

Thank you for taking the time to leave us a review - we're sorry to hear that your stay with us didn't meet your expectations.

Please check out the latest special offers that we have here - we currently have pitches available from £17.50 per night: https://www.campingandcaravanningclub.co.uk/campsites/offers/

We hope to see you again soon,

The Camping & Caravanning Club Team

Rated 4 out of 5 stars

I am a member of both the Camping and…

I am a member of both the Camping and Caravanning Club and the Caravan and Motorhome Club. Both have small sites which provide interesting views and basic facilities. Unfortunately both clubs treat their CS and CL sites with disdain and second class services. Both clubs Apps are poor at searching for these sites. Hence only 4 stars

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi John,

Thank you for your review - we've noted your feedback around the app and will pass this on to the relevant team.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 4 out of 5 stars

Electric charges!

There are some lovely sites which are CCC. One of our favorites is Sandringham although they have priced us out if we need electric. I think charging an extra £10 a night is ludicrous. I think the CCC should monitor this and sites should not be allowed to charge this much.
It is a shame we can't enjoy all the sites at fairer prices.
We went non electric when we last visited in our camper van but are reluctant to take the caravan there now due to pricing

May 16, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Lynnda,

Thank for your kind review - we're big fans of Sandringham too!

We've noted your feedback about pricing and will pass this on to the relevant team.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 5 out of 5 stars

Camping and insurance claim

I am a long term member of Camping and caravan ing and use both their campsites and insure our VW California through them. I have consistently had excellent support from them whenever it was needed. My recent insurance claim through their office was faultless.

July 1, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Barrie,

Thanks for taking the time to leave us such a positive review - we're glad to hear you've made use of your member benefits with our Club Care Insurance too.

We hope to see you again soon,

Camping & Caravanning Club Team

Advertisement
Rated 4 out of 5 stars

Lynton was a nice site with friendly…

Lynton was a nice site with friendly staff. When you build a toilet block it will be very nice.
About half empty but this is probably due to the prices charged these days.

August 5, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Jan,

Thanks for taking the time to leave us such a positive review about your recent stay at Lynton - we're glad to hear you had a great experience with us.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 4 out of 5 stars

We had a very good weekend

We had a very good weekend, had a great visit to IWM Duxford.
Helen was very polite and helpful.

August 7, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Steven,

Thanks for taking the time to leave us such a positive review - we're glad to hear you had a great stay.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 5 out of 5 stars

The club is friendly and professional…

The club is friendly and professional in all aspects. The site staff are helpful and ensure the pitches are well set up and clean. The sites are well thought out and presented and an excellent stay is guaranteed .

I am semi disabled and need a mobility scooter which on the whole is well,catered for. WC access is set out on all club sites and on the whole are well thought out, however as an retired architect one or two sites are problemental, Nottingham was a great site, facilities above average, however the disabled we was poorly designed. The space in the toilet was good but the access was designed by someone who has never tried to navigate access with a wheelchair or scooter. The door access was set out without consideration for turning circles or manoeuvring space and I could not easily get my scooter in, in fact I had to leave it in the hall. It can be easily overcome by putting a new doorway into the hall not off of a tight access lobby. It is a shame that this let the site down badly. I am not being awkward as we used seven sites on our holiday tour and all were easily used, but consideration on this problem would be great fully considered. As a member I would happily assist and comment on designs to help others, otherwise I am more than happy with the club and its facilities and friendly faces. Keep up the good work !

June 1, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thanks for taking the time to leave us a review about your recent stay.

We're sorry to hear you experienced issues with access to the disabled facilities at Nottingham - we will pass this feedback on to our site management team.

We hope to see you again soon,

Camping & Caravanning Club Team

Rated 5 out of 5 stars

Clean facilities - never been disappointed!

Every site we've visited has been clean, tidy with friendly staff.
We love the fact that each site has 16amp electric hook up and the toilet / shower facilities are always clean and meet our expectations
When I've phoned the customer service team, (primarily to change a booked site) they have always been friendly and efficient
The website is easy to navigate and gives detailed information about the site & facilities, including safe access maps
We have found fellow campers are respectful and adhere to the site rules regarding vehicle movements and noise
We have been club members for 7 years!

July 24, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thanks for taking the time to leave us a review about your recent stay, and we're delighted you've chosen to be a valued member for 7 years now - we hope to see you again soon.

Camping & Caravanning Club Team

Advertisement
Rated 4 out of 5 stars

Excellent location and organisation

Excellent club operated site. Would be nice to have had dedicated toilets, but I appreciate the difficulties of this for pop up sites.

August 7, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thanks for taking the time to leave us a review about your recent stay - we hope to see you again soon,

Camping & Caravanning Club Team

Rated 3 out of 5 stars

Size of plot was to small for our…

Size of plot was to small for our needs.Despite us asking for a large plot.
Had to travel half an hour each way to fetch an electrical extension as our 25 meter extension was approximately 5 foot short. A explanation was given of where to pitch was given , which was misunderstood by us and we had to take down equipment etc. This is our 4th or 5th time camping with Camping and Caravanning Club and we've always been happy.
Our daughter arrived with her children on the second week and staff couldn't manipulate the system so she could camp next to us. However they did manage to get her 2 ptches down which might sound ok. But grandchildren running and visiting us may have been inconvenient for our neighbours I believe, even though neighbours never complained to us. We even looked at stopping at nearby campsite next year but the toilet washroom facilities are so much safer at Camping and Caravanning Club. Staff at our site were friendly happy very hard working and at all times trying to be and were helpful going out of their way to accomadate us.This is a fantastic site and always will be so dont be put off by my review. But take plenty of electric extension cable just in case .

July 25, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thanks for taking the time to leave us a review about your recent stay - we hope to see you again soon,

Camping & Caravanning Club Team

Rated 5 out of 5 stars

Good variety of sites and pitches

Enjoy the variety of sites from rustic to better quality campsites. Campsites to suit. Many sites have a combination of pitches, with or without EHU and discount for OAPs.
Usually friendly staff. I would like a bigger say in the pitch allocation rather than being escorted to a pitch area. But most are very accommodating of our requirements.
Website is a bit outdated, but it works well, and easy to book.

May 30, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thank you for taking the time to leave us such a positive review - we really appreciate you sharing your feedback with us.

Where possible, our teams will accommodate requests for specific pitches, but given the time of year with many of our sites running at peak capacity, unfortunately this can't always be possible.

We look forward to welcoming you back to one of our sites again soon.

The Camping & Caravanning Club Team

Rated 5 out of 5 stars

The Camping and Caravan club offers consistent quality and friendly staff.

The Camping and Caravan club offers consistent sites and facilities, you always know what you’re going to get. The site staff are always friendly and ready to help. Don’t expect swimming pools and club houses, but if you want a clean well designed friendly site with like minded people the Camping and Caravan club is for you.

August 12, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Angela,

Thanks for taking the time to leave us such a lovely review about your experience with The Camping & Caravanning Club.

We're proud to deliver an excellent, friendly service across our sites - and we're glad to hear you're making the most of your membership with us.

We look forward to welcoming you back on site again soon.

Camping & Caravanning Club Team

Advertisement
Rated 5 out of 5 stars

Great location and great staff on site

From the moment we arrived we were made to feel welcome. Shown quickly to our pitch with some advice on where to find further information.Facilties were very clean and with a river and pub nearby made for a great break . There are midges about that come and go with no apparent reason

June 26, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi,

Thanks for taking the time to leave us such a lovely review - we're glad to hear you enjoyed a friendly welcome from our colleagues on site.

We hope you enjoy your stay and manage to escape the midges!

Camping & Caravanning Club Team

Rated 5 out of 5 stars

Absolutely beautiful setting for a…

Absolutely beautiful setting for a campsite, great views across the sea. Facilities a bit old but kept clean by the awesome friendly wardens. Definitely recommend staying here.

August 7, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Chris,

Thanks for taking the time to leave us such a lovely review - we're glad you enjoyed your stay with us, and enjoyed the friendly welcome from our colleagues.

We look forward to welcoming you back on site again soon,

The Camping & Caravanning Club Team

Rated 1 out of 5 stars

Being an older member I have…

Being an older member I have experienced the good times with this club,back end season pitches, seniors discount etc.The senior discount has been waters down making it a joke,as have the back end season pitches. I have cancelled this club membership and remain with the CC and motor home club which suits all my needs.3 CD C

August 11, 2026
Unprompted review
The Camping and Caravanning Club logo

Reply from The Camping and Caravanning Club

Hi Harry,

Thanks for your feedback. We're sorry if you feel that you're no longer able to take advantage of the fantastic range of offers that we have available, including our 25% off saver promo for 60+ members.

You can find out more about all of the special offers and discounts available on our website here - https://www.campingandcaravanningclub.co.uk/campsites/offers/

We hope to see you again soon,

Camping & Caravanning Club Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look