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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, making the entire process smooth and stress-free. People frequently highlight the exceptional customer service, noting quick response times and a commitment to guiding users through every step, from initial queries to activation. The service itself is described as seamless, efficient, and highly reliable, with many appreciating the ease of obtaining a Canadian SIM card even before arriving in Canada. However, some customers also noted issues with communication and follow-up, with a few experiencing difficulties in getting responses or receiving conflicting information. There were also isolated instances where individuals reported problems with SIM activation or a lack of service in various locations, leading to frustration and the need to seek alternative solutions.

What people talk about most

Staff

Customers had positive experiences with staff, praising their helpfulness, patience, and professionalism.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, responsiveness,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of staff... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently report a smooth and... See more

Response time

People report positive experiences with response times. Customers consistently praise the quick, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I want to recognize Kunal Sharma for his amazing customer service. He was very patient and knowledgeable in helping me throughout the process of application. He guided me step by step and answered eve... See more

Company replied

Rated 5 out of 5 stars

Amazing team. 100% geniune dont give a doubt about being scammed. Its a geniune and 1000% authentic company i just got a sim from rogers delivered at doorstep and didnt pay a single penny. I will be b... See more

Company replied

Rated 5 out of 5 stars

Indeed, it goes without saying that canadian sim and offers are outstanding with its best features, products and packages. A word of mouth referral made us to connect with Mr. Kunal, who shared us a g... See more

Company replied

Rated 5 out of 5 stars

Seamless and quick service. Kunal Sharma made sure to patiently clarify all of my doubts and cleared any confusions I had. Got a great student offer which includes a free Pixel phone upon commiting to... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Mobile Network Operator
  3. Phone and Internet Service

Written by the company

Conveniently connecting newcomers & visitors to Canada, prior to arrival, with an affordable, value driven & exclusive Canadian SIM powered by Rogers Not only do we have a coast-to-coast 5G network that keeps you connected to the things and people you love but our plans also come loaded with data and benefits at a great price . Lastly we like to keep things simple. Manage your account on the go either online or via the app where you can conveniently track your usage, view your bill, make a secure payment, Upgrade your device or change your plan, update your account info and so much more. Get your Canadian SIM today!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

741 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with Poonam mam is great…

My experience with Poonam mam is great she is very kind and polite person I ever have experienced she give full fleshed details regarding any question
Thank u so much 😊

Best wishes for her

June 20, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hello Sehajpreet,
Thank you so much for your kind message! 😊 We’re really glad to hear that Poonam made the experience so positive and took the time to explain everything with care — she’ll be happy to receive your best wishes. 💛
Thanks again for choosing CanadianSIM!

P.S. You and your friends can each get $ with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

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Rated 5 out of 5 stars

I appreciate the the initiative that Ms…

I appreciate the the initiative that Ms Rhea Saggu took to explain the process of activation and billing of the SIM card. Quite satisfied with the service.
- Abhra De

June 14, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hey Abhra, thank you so much for your kind words! 😊 We’re glad Rhea was able to walk you through the activation and billing process clearly — that kind of support makes all the difference. 💛
Thanks again for choosing CanadianSIM!

P.S. You and your friends can each get $ with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Rated 5 out of 5 stars

Very prompt and friendly service from…

Very prompt and friendly service from Poonam. Good Experience

June 13, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hey Rajan, thank you so much for your review! 😊 We’re happy to hear Poonam provided prompt and friendly support — always great to know the experience was smooth. 💛
Thanks again for choosing CanadianSIM!

P.S. You and your friends can each get $ with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Rated 5 out of 5 stars

Excellent service

Excellent service, very supportive staff, got pixel 7A at airports without any additional monthly payment, less expensive then buying from Canada. Strongly recommend Canadian sim to every new commer.

June 10, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hey Gaurrav, thank you so much for your review! 😊 We’re glad to hear you had a smooth experience and that getting your Pixel 7A at the airport worked out perfectly — that kind of convenience really makes a difference for newcomers. 💛
Thanks for the recommendation and for choosing CanadianSIM!

P.S. You and your friends can each get $ with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Rated 5 out of 5 stars

Great experience

Great experience representative reached out to me multiple times on there own explained everything very thoroughly
Overall really good service

June 9, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hey Riyaz, thank you so much for your review! 😊 We're really glad to hear that the team took the initiative to guide you through everything — that's the kind of support we aim to provide.
Thanks for being with CanadianSIM! 💛

P.S. You and your friends can each get $25 with our referral program — just email us at info@canadiansim.com to learn more. 🎉

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Rated 5 out of 5 stars

Excellent experience.

Excellent experience.

June 5, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hey Ramesh, thank you so much for your review! 😊 We’re really happy to hear you had an excellent experience — that means a lot to us! 💛
Thanks for choosing CanadianSIM!

P.S. You and your friends can each get $25 with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Rated 5 out of 5 stars

My experience with poonam mam is great

My experience with poonam mam is great. I really appreciate her that she gives each nd every detail regarding Canadian sim to me in a kind way.
Thank you so mychh✨️🌸
Regards
Khushdeep kaur

June 4, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Hey Khushdeep, thank you so much for your sweet message! 😊 We're really glad to hear that Poonam took the time to walk you through everything with such care — that kind of attention truly makes a difference. 💛
Thanks again for choosing CanadianSIM — we’re happy to have you with us! ✨

P.S. You and your friends can each get $25 with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Rated 5 out of 5 stars

The information they have provided is beneficiary

The information they have provided is beneficial as well they are very cooperative and helped me to understand and get know about the features regarding sim which will help me to get communicate in another country .

June 1, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Thank you for your review! We’re happy to hear our team was able to provide helpful information and guide you through the process — it's great to know you feel more prepared to stay connected abroad. 😊

P.S. You and your friends can each get $25 with our referral program — just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars
canadiansim.com logo

Reply from canadiansim.com

Dear Atila,

Thank you for your kind words! We're happy to hear you had a great experience 😊

P.S. You and your friends can each get $25 with our referral program! Just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

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Rated 5 out of 5 stars

They clarify all your doubts very early

May 2, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Dear Vishavjeet,

Thank you for your review! We’re glad to hear our team was able to assist you early and clarify everything you needed. 😊

P.S. You and your friends can each get $25 with our referral program! Just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

My overall experience with roger’s team…

My overall experience with roger’s team was very good and i would like to recommend my other friends to use rogers network

May 1, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Dear Manpreet,

Thank you for your kind feedback! We’re so happy to hear you had a great experience 😊

P.S. You and your friends can each get $25 with our referral program! Just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service

May 2, 2025
Unprompted review
canadiansim.com logo

Reply from canadiansim.com

Dear Sandeep,

Thank you for your kind words! We’re so glad to hear you had a fantastic experience with us. 😊

P.S. You and your friends can each get $25 with our referral program! Just email us at info@canadiansim.com to learn more. 🎉

Warm regards,
The CanadianSIM Team

Rated 5 out of 5 stars

I have a very good experience with…

I have a very good experience with Canadian Sim.Auli went above and beyond by delivering my phone to me.I am satisfied with how she has explained and is always there when I ask her questions.I even got another sim and phone when my husband came.Thank you so much Auli.More power to Canadian sim.

February 24, 2025
Unprompted review
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Rated 5 out of 5 stars
canadiansim.com logo

Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

Customer support is very helpful and…

Customer support is very helpful and everything is perfect.

July 31, 2024
canadiansim.com logo

Reply from canadiansim.com

Dear Yuvraj,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

Rabdeep is very helpful and…

Rabdeep is very helpful and professional.

July 31, 2024
canadiansim.com logo

Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

I’m very happy about all the…

I’m very happy about all the Information I received. They solved all doubts you have and give you different plans .

August 2, 2024
canadiansim.com logo

Reply from canadiansim.com

Dear Andres,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards

CanadianSIM Team

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Rated 5 out of 5 stars

Thank you for the wonderful deal

Thank you for the wonderful deal. Customer service is also great. They have also cleared all my doubts regarding Sim and Device payments.

July 19, 2024
canadiansim.com logo

Reply from canadiansim.com

Dear Sree,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

Hello!

Hello!
I'm an international student in Canada. It was a great experience with CanadianSIM Card, they are helpful and honestly, they give me all services and answer about all my questions and they help me to get a new phone with a SIM Card.

July 19, 2024
canadiansim.com logo

Reply from canadiansim.com

Dear Houria,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

Rated 5 out of 5 stars

Very helpful staff!!

Very helpful staff!!! Namrata!
No hessel for arranging eSIM and home 5G orders from overseas. Looking forward to the pickup upon arrivals to 🇨🇦 !!!

July 18, 2024
canadiansim.com logo

Reply from canadiansim.com

Dear Customer,

Thank you for your kind words! We are thrilled to hear how happy you are with the experience & service.

We look forward to assisting you and your referrals in the future!

Regards,

CanadianSIM Team

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