We loved the selection of watches and the website was well laid out. They have a great selection for children, and we are happy to support production in Berlin. Our son loves his watch, it is easy for... See more
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The item was great but their customer service was non existent. I needed help from them because they forgot to add my phone number to the delivery info (before the parcel was given to the delivery... See more
Amazing service ! When there my package got stolen, Cander kindly reacted by immmediately sending the order again. I was very impressed. Apart from that, I really love their watches 😃
Super service. I ordered and the clock arrived one day after. Online shopping can be tricky but the design and the quality was exactly how it was presented. Loved the product and will definitely buy... See more
Company details
Written by the company
Wand-, Tisch- und Armbanduhren zum Verlieben. Kostenloser Versand und kostenfreie Retoure
Contact info
Parkallee 13, 14974, Ludwigsfelde, Germany
- 033787945350
- kundenservice@gibsor.de
- cander.berlin
Asks customers to review
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Hasn’t replied to negative reviews
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A good clock with a silent mechanism.
A good clock with a silent mechanism, great price for a EU product.
Scam?
Hello Cander Berlin!
I ordered and paid for 2 watches on 11 Dec 2024.
Order was not delivered, therefore I have cancelled it and requested a refund 29 Dec 2024.
Refund has not been transferred until today 14 Jan 2025.
Order #202600.
Currently I cannot recommend to anyone to buy stuff from you, as your work ethic and customer support is substandard and way below average!
Please explain the rootcause why you have not transferred my money back and when will it be!
Hello fellow Reviewers,
Is this company a scam, a fraud?
Can anyone share their experience with them?
Would buy again!
Quick shipping and a beautiful product. The colors are bright and looks exactly like the photo. I love that it is actually silent as described.
Quick and easy checkout
Super service
Super service. I ordered and the clock arrived one day after.
Online shopping can be tricky but the design and the quality was exactly how it was presented.
Loved the product and will definitely buy here again and recommend
I have never received the watch and…
I have never received the watch and refund until now(1 month without 2 days after my order).
All what kids need
We ordered a watch for my son, an table clock and a wall clock. All look very good. It has all Clock numbers from 12-23hrs that we also needed along with minutes dial from 0-60. However, the silicone belt with magnet of the watch always gets loose. It doesn't stay very well on his hand. Also it was Plastic packaging. For me it was not so pleasing.
The order received is not the right…
The order received is not the right one.
Indeed, I ordered a clock size 56 cm and I receive a clock size 40 cm which is not suitable
I sent several emails with photos of the wrong clock, supporting evidence that I had made the right order with 56cm (print-screen of my order)
I still have not received a concrete response regarding a refund or a return of the right order = 56 cm to my home
I would like to have news of your service
We did two reclamations
Clock do not work in our timezone. We did two reclamations, no answers were given.
Terrible customer service and quality
Terrible customer service and quality. I purchased a clock from the UK and it arrived and looked flimsy. I returned it (cost me £10 to send to the address I was given by customer services) and it was then returned to me. Awful experience. Do not buy from this company!
Because you weren't opened to change a…
Because you weren't opened to change a product which has an injurie on the top. Your answer was that it is a vintage wall clock but it looks like a clock which has a damage, not vintage.
Has been 2 weeks , no order received
I ordered clock 2 weeks ago. It suppose to have been send by DHL, but nothing arrived . Contacted company twice , but cannot get answer on what is happening
Ordered a jungle (Sloth) 🦥 watch for my…
Ordered a jungle (Sloth) 🦥 watch for my daughter here in the UK. Watch arrived quickly and looks great, she's very happy. Thank you very much
Hassle free ordering..loved it.
Hassle free ordering..loved it.. thanks
The ordering was simple and delivery…
The ordering was simple and delivery was as expected.
Es war in Ordnung
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