I bought the britax max pro 2 car seat from here. The communication was fantastic. Unfortunately, after purchase, they messaged me saying they didnt have the colour car seat I had chosen. They sorted... See more
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Review summary
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I have ordered several seats and accessories form Car Seat Ninja (multiple cars). All items come very quickly and in perfect condition. Natalie provides brilliant customer service and when I hav... See more
I contacted Car Seat Ninja before making our purchase to confirm a few things, they were extremely helpful with their response and very prompt. Upon ordering, I was outstanded by how quickly they se... See more
Excellent service again from Car Seat Ninja! New car seat and footrest sent next day and delivered on a Saturday. Brilliant prices and great to be able to use a Blue Light Discount. Always recommend... See more
Company details
Written by the company
Independent childrens car seat advisor and retailer offering free advice. Located in Bishop’s Stortford covering Hertfordshire, Essex, Cambridgeshire, Bedfordshire and Suffolk. Face to face local appointments and virtual assistance to the rest of the UK. Official retailer of Axkid, BeSafe, Britax, Joie and Avionaut Car Seats and accessories.
Contact info
Unit 1 The Links Business Estate, Raynham Road, CM23 5NZ, Bishop's Stortford, United Kingdom
- +44 1279 746056
- info@carseatninja.com
- carseatninja.com
5.0
Excellent
274 reviews
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Fantastic service
The staff were very professional especially as my order went wrong but they resolved the issue without any hassle and were really helpful.
April 28, 2026
Both car seats bought were delivered…
Both car seats bought were delivered super quickly and after purchase assistance wasgreat
April 24, 2026
Perfect for my baby to wear in the…
Perfect for my baby to wear in the winter months without the struggle. Excellent quality and design. Value for money and will last. Lovely colours to choose from. Fast delivery.
March 30, 2026
Super service
I ordered the insert for my avionaut carseat, and they came the very next day. Super efficient service, would recommend. I used this company after having a awful experience with another carseat company. I will deffinetly use carseat ninja in future
April 14, 2026
Unprompted review
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Excellent service and delivery
Excellent service and delivery. I messaged them on the Thursday evening (day before Good Friday) asking about different seats and received a reply immediately. The seat was sent the day after the Easter bank holiday. The delivery did arrive a day later than expected but that was a delay at DPD and not car seat ninja. Received the seat today and sent photos to assess the fit of my son and received quick and helpful replies. Great customer service, delivery and aftercare. I would definitely recommend this company to others.
April 9, 2026
Unprompted review
Great Experience
Seat arrived quickly and support in making sure we had the correct fit for our daughter after was great.
April 1, 2026
Great customer service
I ordered the besafe stretch and the besafe light up mirror. They came really quickly. I was confused about installation so contacted the supplier for support and they replied really quickly and continued answering any questions I had. Would recommend
March 27, 2026
Car seat ninja is fantastic
Easy website, super fast delivery, gorgeous car seat all run by a lovely woman.
Thanks so much
March 5, 2026
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Excellent service
A great company to get a car seat. The after care is excellent- they’re happy to help you fit the car seat correctly. This is the second time I’ve purchased from them, the first time they fitted the car seat in person. Would definitely buy from them again. Thank you.
March 4, 2026
Natalie has always been so knowledgable…
Natalie has always been so knowledgable and friendly when enquiring about extended rear facing car seats. I’ve had three car seats from Natalie since my first child was born (I was lucky enough to win one through her recent giveaway - dreams do come true haha!) and I wouldn’t go anywhere else for one! They include a Britax Maxway Plus and a Axkid Minikid 2, and now the latest Avionaut Stardust for my baby, which I absolutely love and would recommend.
Rear facing is so important and I recommend Natalie wholeheartedly, in helping to keep your little ones safest on the road for as long as possible.
Thanks again Natalie.
February 26, 2026
Fast delivery and great communication
Bought a new car seat for my little girl, company was great answering questions before purchasing and also responded to queries following delivery!
February 25, 2026
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Very quick to respond and dispatch…
Very quick to respond and dispatch items. I’ve ordered twice and both times the service has been smooth and reliable. Highly recommended.
February 23, 2026
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Had a great experience with Car Seat Ninja. We bought two Avionaut Stardust seats and a Pixel Pro 3 and the whole process was really easy. They were super helpful and knowledgeable, answered all our questions, and helped us pick the right seats without any pressure.
Everything arrived quickly and we’re really happy with the quality of the seats. Would definitely recommend Car Seat Ninja if you’re looking for good advice and great service
March 5, 2026
Speedy delivery, brilliant ERF seat
Brilliant ERF seat, Axkid Minikid 4 Max.
Nice and compact for Nanny's Kia Picanto.
High centile 3.5yr old very happy with his new seat, very comfy.
Speedy delivery from Car Seat Ninja - very happy, thanks.
February 28, 2026
Unprompted review
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Great company
We were given a warm welcome and thorough explanation of what seats would suit our child. The showroom is bright, clean and easy to find. We have used Car Seat Ninja previously and would not hesitate to use again or recommend to others.
February 22, 2026
Excellent
Excellent store!! Very helpful and knowledgeable, and quick and easy communication when placing my order. Car seat arrived promptly and I’m delighted with my purchase. Would highly recommend!!
February 6, 2026
Absolutely amazing service
Absolutely amazing service! Advice on which seat would suit my child and my car. Seat arrived in 24 hours! And amazing after support with fit checks etc
February 6, 2026
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