Carshop 

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Rated 5 out of 5 stars

Colin Watts should get salesman of the year very knowledgeable abut the Qashqai we are looking at buying, he talked us through all options open to us spending almost 2 hours in all looking at 5 cars i... See more

Rated 5 out of 5 stars

Made an appt over the phone was given wrong branch however Alfie the salesman was very accommodating and saw me straight away ! Great deal and great salesperson highly recommend 👍

Rated 4 out of 5 stars

Very happy with service,Rob C was very helpful friendly and did not put any pressure on me to buy also got me a good deal on guard x.Nathan dealt with the finance efficiently,all in all much better th... See more

Rated 5 out of 5 stars

Came into Carshop and was met by Leon such an amazing young man . He was so helpful and kind took extra special care of me as I am of the older generation .Also got to meet Jamie another helpful young... See more


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Rated 5 out of 5 stars

Alfie

Made an appt over the phone was given wrong branch however Alfie the salesman was very accommodating and saw me straight away ! Great deal and great salesperson highly recommend 👍

April 11, 2017
Unprompted review
Rated 5 out of 5 stars

Colin Watts should get salesman of the …

Colin Watts should get salesman of the year very knowledgeable abut the Qashqai we are looking at buying, he talked us through all options open to us spending almost 2 hours in all looking at 5 cars in particular. In the end we settled on the black 63 plate. Thanks for all your help Colin

April 8, 2017
Unprompted review
Rated 4 out of 5 stars

Very happy with service,Rob C was very …

Very happy with service,Rob C was very helpful friendly and did not put any pressure on me to buy also got me a good deal on guard x.Nathan dealt with the finance efficiently,all in all much better than a few years ago when I last used them.

March 30, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Had great service from the second I arrived. Not pressured at all and given all advise I needed. Was seen by Amardeep Singh very friendly and took me out for a test drive in the car I plan to purchase. WV12 HBX.
Thanks car shop A + service

March 25, 2017
Unprompted review
Rated 1 out of 5 stars

Communication poor. Definitely worst experience of buying a car

First time to buy a car, and last time. Oh yes they are friendly when you are buying, but if you have a problem with your car, their communication is poor. We took the car back to them several time because of a noise that sounded like grinding.. They fobbed us off each time. To get them to call you back takes at least 24 hours as you go through a call centre. You cannot get to speak directly to the place you bought the car, (Norwich).

They were also patronising to us, assuming because we are old we did not work, and when I asked for a loan car so they could investigate our car further, the representative for customer experience said people who work need the loan cars!

So very disappointed, not only with the car, but even more so with Car Shop I see reviews that are good when people buy a car, but woe betide if you have a problem. They really don't want to know you because if they have to do anything to your car it comes out of profit.

We have turned to our loca garage who we trust to find out what the real problem is with the car. Meanwhile, we are not happy with our purchase at all. Huge buyer beware regrets .

March 22, 2017
Unprompted review
Rated 4 out of 5 stars

Friendly and quality

Overall very happy, car is perfect (so far). Only downside i had to wait quite a while to be seen but other than that all good. Staff are friendly and helpful. Definitely recommend.

March 14, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

We went into the Cardiff store and were helped by Liam Jones. He was friendly and supportive and we didn't feel pressurised at all.

March 10, 2017
Unprompted review
Rated 4 out of 5 stars

Purchasing a car

Friendly and helpful staff. Aiyaz Listened to my needs and requirements of car and met the specifications asked. Happy with service and would recommend to friends and family.

March 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great service

The service here is great I would recommend it to anyone who wants a good car at a good price, Rhys Towersey was great he helped me with everything I needed and got me on my way with a new car

March 1, 2017
Unprompted review
Rated 5 out of 5 stars

Car shop

Liam was extremely helpful and patient with me. Much appreciated his help and support. No pressure... just helpful

February 26, 2017
Unprompted review
Rated 5 out of 5 stars

Audi A1 purchase

Great purchase through the car shop, Ryan was very helpful and informative about the car, thanks again!

February 17, 2017
Unprompted review
Rated 5 out of 5 stars

Matt durling

Matt was very helpful from the moment I arrived, dealt with everything as quickly and effectively as I could have expected made me very comfortable during my time at car shop Doncaster 🙂

February 17, 2017
Unprompted review

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