Just received package with used Sennheiser GSX1200 external sound card from CGX and I'm very pleasantly surprised. The description mentions that the unit is used and has some scratches, but I found no... See more
Company replied
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Review summary
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Reviews shaping this summary
Accrington store absolutely brilliant. I bought a MacBook which shortly after developed a fault , it was no trouble for the store , they sent it away for repair and kept me up to speed through the pro... See more
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First time ordering from CGX I bought a PS5 reason i chose these they was cheaper than similar sites and auction sites. PS5 they gave a cat B rating, the console & remote are immaculate like brand new... See more
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I was looking for a specific audio item and a Google search led me to CGX. WHO? I was apprehensive at first as I've never heard of them so after scrutinising the item description I decide to take the... See more
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Company details
Written by the company
We sell a large range of new and used items at great prices. Our buyback service also enables you to get cash for your items when you need it, without getting rid of them for good. Customer service is always at the forefront of what we do, and our well-trained staff are always on hand to answer any questions you might have. We’re rapidly expanding across the U.K. so if we aren’t already in a town near you, we won’t be far away!
Contact info
United Kingdom
- info@cgxuk.co.uk
- cgxuk.co.uk
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You send me a refurbished item which is…
You send me a refurbished item which is not what I want . Deceptive advertising. No follow up after sales . Will never buy from your company again !!
December 3, 2025
Reply from CGX UK
Hi Chin,
If you prefer not to purchase refurbished items, we strongly recommend avoiding listings that are clearly advertised as pre-owned. This particular item was listed as Pre-Owned Grade B (Unboxed), which accurately reflects the product you received. As the listing was clear, we cannot be held responsible for any misunderstanding that arises from not reviewing the details before purchase.
Kind regards,
Steve
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Don't leave reviews often but great…
Don't leave reviews often but great price and delivery
December 1, 2025
Reply from CGX UK
Hi David, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Natalie, thank you for your 5* review.
Steve
Bought 'black ops 6' for £20
Bought 'black ops 6' for £20 from this place still in it's plastic wrapping. Can't fault the price or the delivery, excellent!
November 21, 2025
Reply from CGX UK
Hi Dustin, thank you for your 5* review.
Steve
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Didn't get my order
Didn't get my order, it got lost in transit. This is my first and last time shopping with CGX
November 25, 2025
Reply from CGX UK
Hi Sebastian,
I’ve already responded with an apology to your previous 1 star review regarding the issue with Royal Mail losing your parcel. I’m not sure why a second review was necessary, as it appears to relate to the same situation, which is unfortunately something outside of our control.
Steve
Reply from CGX UK
Hi Gerry, thank you for your 5* review.
Steve
Excellent service
Excellent service. Speaker was exactly what I had hoped for in top condition.
Arrived only a few days after ordering. 10/10
November 19, 2025
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
Really good got my game sill not play…
Really good got my game sill not play yet but look like new trying to find more suff wen I get money lol thank you CGX UK
October 21, 2025
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
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Accrington store absolutely brilliant
Accrington store absolutely brilliant. I bought a MacBook which shortly after developed a fault , it was no trouble for the store , they sent it away for repair and kept me up to speed through the progress. Nick and Chelsea thank you so much for your professionalism and brilliant customer care . Will definitely recommend you and will definitely buy from CGX again ….5 star service 👍👍👍
November 29, 2025
Unprompted review
Reply from CGX UK
Hi David, thank you for your 5* review.
Steve
My grandson had seen this product wow
My grandson had seen this product and asked if he could have it for Christmas. My husband and I went to collect it after recieving a very polite call from the company.
When we arrived we were greeted by the sales person and he was very professional about the product. My husband and I were thrilled with the courtesy we received.
November 21, 2025
Reply from CGX UK
Hi Sharon, thank you for your 5* review.
Steve
Best experience yet at the Accrington…
Best experience yet at the Accrington store ,brought an Xbox and was given great customer service by Nick , he was very helpful and explained things properly and I felt more at ease compared to normal.We discussed a price I could afford to repay and he was very cheery and engaging also which was nice , he also took the time to explain the Christmas opening hours too for collecting my item which was nice , thanks Nick! 5*****
November 28, 2025
Unprompted review
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Coral, thank you for you 5* review.
Steve
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Great service and product …
Product could have been better described i.e no remote...but otherwise I'm pleased with the product...fast delivery
November 19, 2025
Reply from CGX UK
Hi Gary, thank you for taking the time to leave a review.
Steve
Reply from CGX UK
Hi Aron, thank you for your 5* review.
Steve
Delivered on time and in good condition…
Delivered on time and in good condition as is hoped although listed as not a1 just the original box had damage. Very pleased and I recommend to others.
November 12, 2025
Reply from CGX UK
Hi Scott, thank you for your 5* review.
Steve
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Middleton store
Your Middleton store is very good they always help me out and give the best price for my stuff I will only use cgx Middleton now
The staff are also very lovely
I wil tell everyone about you guys
November 14, 2025
Unprompted review
Reply from CGX UK
Hi Derek, thank you for such a great review of our Middleton store.
Steve
Reply from CGX UK
Hi David, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Kevin, thank you for your 5* review.
Steve
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