Just received package with used Sennheiser GSX1200 external sound card from CGX and I'm very pleasantly surprised. The description mentions that the unit is used and has some scratches, but I found no... See more
Company replied
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Review summary
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Accrington store absolutely brilliant. I bought a MacBook which shortly after developed a fault , it was no trouble for the store , they sent it away for repair and kept me up to speed through the pro... See more
Company replied
First time ordering from CGX I bought a PS5 reason i chose these they was cheaper than similar sites and auction sites. PS5 they gave a cat B rating, the console & remote are immaculate like brand new... See more
Company replied
Never, EVER bother to write reviews usually, but wanted to come on here to say what a fantastic experience my husband and I had at the Middlesbrough store last week. First time selling an item at a st... See more
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Company details
Written by the company
We sell a large range of new and used items at great prices. Our buyback service also enables you to get cash for your items when you need it, without getting rid of them for good. Customer service is always at the forefront of what we do, and our well-trained staff are always on hand to answer any questions you might have. We’re rapidly expanding across the U.K. so if we aren’t already in a town near you, we won’t be far away!
Contact info
United Kingdom
- info@cgxuk.co.uk
- cgxuk.co.uk
4.2
Great
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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First Time Experience...now't to worry about.
I was looking for a specific audio item and a Google search led me to CGX. WHO? I was apprehensive at first as I've never heard of them so after scrutinising the item description I decide to take the plunge.
Although there was no tracking number, the item arrived quickly by Royal Mail. It was well packed and in great condition. Well done the Darlington team!
November 13, 2025
Reply from CGX UK
Hi Paul, thank you for your 5* review.
Steve
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Excellent price and full working order
Excellent price and full working order. Xbox one. Cheaper than eBay and local sales and you have peace of mind with a little warranty . Fast delivery. Will definitely use again!
November 8, 2025
Reply from CGX UK
Hi Julia, thank you for your 5* review.
Steve
Sold me an xbox with a dud controller…
Sold me an xbox with a dud controller then took a month to rectify the problem
October 27, 2025
Reply from CGX UK
Hi Dean, please accept our apologies for any trouble you have had with this order. If you have any issues in the future please contact me at steve@cgxuk.co.uk.
Steve
I had very good experience
I had very good experience
Your office @ leigh doing wonderful job.
Thanks.
November 10, 2025
Reply from CGX UK
Hi Adeyemo, thank you for your 5* review.
Steve
Sent a broken controller and haven't…
Sent a broken controller and haven't sent my refund yet
November 7, 2025
Reply from CGX UK
Hi Jemma, as advised in the emails communicated with you this week, once the controller has been returned to store via the free Royal Mails return label we have sent you, you will be issued with the refund. You will be able to track it once sent so you know it has arrived back to us.
Steve
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Perfect watch
CGX UK is recommended because my purchase was perfectly rated as ‘brand new’ and that’s what I got. The watch had its tag and papers and arrived when I was advised. Great item at a great price.
October 25, 2025
Reply from CGX UK
Hi Scott, thank you for your 5* review.
Steve
As described very helpful purchase will…
As described very helpful purchase will definitely use them again
November 4, 2025
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
The item was in poor condition and did…
The item was in poor condition and did not function as advertised
November 4, 2025
Reply from CGX UK
Hi Kieran, the store that sent you your item will contact you to sort a resolution out with you, if you have any further issues, please contact me at steve@cgxuk.co.uk.
Steve
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I broken parts
I bought an Xbox, Xbox works fine however they sent out a power lead that was broken (snapped plug) and a controller that doesn’t turn on and has a broken analog stick I emailed to ask what they could do about it they asked for customer reference number which I gave and never heard back since
November 3, 2025
Reply from CGX UK
Hi Aaliyah, the store that sent you your item will contact you to sort a resolution out with you, if you have any further issues, please contact me at steve@cgxuk.co.uk.
Steve
Reply from CGX UK
Hi Dean, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Sarah, thank you for your 5* review.
Steve
Amazing company and will definitely order again from here
I forgot to put the house number on the order and cgx called me the next day just to check what it was and item came earlier than expected and was amazingly packaged and have one very happy son
October 30, 2025
Reply from CGX UK
Hi Sarah, thank you for your 5* review.
Steve
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Yet again great service package was…
Yet again great service package was bombproof i will be using them again and again
October 29, 2025
Reply from CGX UK
Hi Paul, thank you for your 5* review.
Steve
Got sent a faulty Quest3 remote the…
Got sent a faulty Quest3 remote the costumer service was good and I sent it back just haven't got the refund yet. But had a very unhappy teenager
October 28, 2025
Reply from CGX UK
Hi Fatima, the store that sent you this item out will contact you today to sort a resolution out with you. If you have any further issues please contact me at steve@cgxuk.co.uk.
Steve
Very good fast delivery would use again
October 27, 2025
Reply from CGX UK
Hi Ben, thank you for your 5* review.
Steve
Reply from CGX UK
Hi Abbie, thank you for your 5* review.
Steve
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Reply from CGX UK
Hi Christopher, thank you for your 5* review.
Steve
their customer service was exceptional
their customer service was exceptional, the product i bought was cheap, compared to any other. I will recommend them anytime
October 25, 2025
Reply from CGX UK
Hi Olusola, thank you for your 5* review.
Steve
Delivered quickly and packaged well
October 25, 2025
Reply from CGX UK
Hi, thank you for your 5* review.
Steve
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