I have tried to order 2 table lamps for a project.The website can currently not take payments and I was promised a link last week. E-mail responses are very slow, however after posting my review, I re... See more
Unit 52a
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See what reviewers are saying
I have been using CharlesTed for some time now , I recently took delivery of the most amazing lamps which look fabulous paired with my Neptune shades. They were an absolute bargain for the price and I... See more
I've ordered a number of furniture and decor items from Charlested now and have been really impressed by the quality. The company has kept me up-to-date with delivery timings and has provided brillian... See more
Really poor experience. Item was ordered months ago and never delivered. No communication from the company requiring continual follow ups. Find out this week they are in liquidation (but they... See more
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Unique and stylish..
Fab website, so many beautiful and stylish products for the home. Delivery is tracked and info is up to date. Finally, packing is superb so that I am confident of my order arriving safely. Only ever had one mishap and then it was sorted out quickly and to my satisfaction.

Reply from Unit 52a
What an amazing find
What an amazing find! These mini topiary accessories look fantastic in our kitchen. Great price. Shipped super quick. Packaging was brilliant.

Reply from Unit 52a
Very disappointing
Very disappointing. I placed an order for delivery for a birthday present. Paid extra for next day delivery to make sure it arrived on time. It turns out Charles Ted don’t even have the item in stock so my partner is going to be left disappointed on her birthday even though Charles Ted have taken my money for the item and extra for next day delivery. No communication received to confirm that delivery date would be delayed, I had to call up to confirm the bad news.

Reply from Unit 52a
Love what I ordered but communication…
Love what I ordered but communication on delivery was poor.

Reply from Unit 52a
Brilliant
Lovely product but part broken on delivery. Customer Services were fantastic and replaced broken part next day.

Reply from Unit 52a
Arrived quickly was very well packaged…
Arrived quickly was very well packaged and was a beautiful product

Reply from Unit 52a
Cassius Stone Lamp Base
The lamp looked great on the website and was exactly as I had hoped for!
Packaged and presented very securely and professionally.
Great timeless sturdy beautiful lamp base.
Looks perfect in my living room.

Reply from Unit 52a
There is always something I want to buy
Stunning products, always well packaged and delivered.

Reply from Unit 52a
Awful
Awful! I ordered a pair of very expensive table lamps which had a 3-5 working days delivery on their website. I kept checking my order status which said unfulfilled and I had to email a week later to ask why did I not have them with me yet.
They emailed back 2 days later with a “oh no, I am so sorry you don’t have your order yet. Let me check with the supplier”.
I had to email back a day later, they said they still didn’t know, and again a day later and my surprise was when they said they were really sorry but the items were discontinued. Seriously???? How long would it have taken them to tell me if I hadn’t emailed? Really really disappointed with the company.
I requested a refund and today I’ve received an email saying their refund request has failed and my refund could not be processed.
They’ve had my money for 2 weeks now and it’s still ongoing… terrible!!!

Reply from Unit 52a
Beautiful wreath and garlands
Beautiful wreath and garlands, great quality and service from CharlesTed Interiors as always. Would highly recommend

Reply from Unit 52a
Wonderful website with amazing unique…
Wonderful website with amazing unique products. Great customer service. Will definitely buy from them again.

Reply from Unit 52a
Always packaged beautifully and…
Always packaged beautifully and carefully. Prompt delivery and beautiful items

Reply from Unit 52a
Lovely gift, great service
Having had my eye on the White Wooden Heart wall hanging for some time, it finally came back in to stock so I couldn't order it quickly enough!
It was delivered within 48 hours and is beautiful. Followed up with what felt like a personalised message from the owners, I wouldn't hesitate to purchase from here again!

Reply from Unit 52a
Beautiful and stunning company who put customer service and quality at the very heart of what they are and do
This company is beyond words. I was absolutely blown away this morning when I wrote them an email asking for an update on an order for a friend who is having a tough time to receive a prompt and personable email back from Kate sharing her best wishes to my friend, an update on my order and a personal gift and message to share with my friend.
A stunningly beautiful touch from a company who show that personal customer service really does make the difference.
I could not recommend them anymore. Beautiful company, stunning and excellent quality items, thoughtful and quick customer service and above all heart and love at the forefront of everything they do.
My first time ordering from them but certainly not my last. Thank you again CharlesTed.

Reply from Unit 52a
Great product and great service
I'm so pleased with my vase that I ordered from CharlesTed Interiors. Quality product and fast delivery.

Reply from Unit 52a
Fantastic company with an amazing…
Fantastic company with an amazing customer service team.

Reply from Unit 52a
Cassius stone lamp
Had.a long wait but have to say it was worth it ,good communication, would definitely buy again

Reply from Unit 52a
Love this pot
I bought a stone pot and it's beautful! It’s also 30% cheaper than an exact one I saw in a high street furniture store

Reply from Unit 52a
Great on trend assessories and vase
Great quality on trend large grey vase and faux flowers. A little more expensive than some shops but more realistic looking that a lot in the cheaper outlets and worth the money. Great communications and prompt delivery. Well packaged. Would use this company again.

Reply from Unit 52a
Very unsatisfactory customer service experience
Bought a very expensive side board which they had advertised as being used in their store to take photos only. It arrived damaged, the sideboard had broke in transit, pieces snapping off etc doors broken. They advised they had advertised this at the time however they can’t of as it broke in transit I did explain this. Unfortunately they were very rude and spoke down to me such a shame as they stuff they sell is lovely

Reply from Unit 52a
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