Chelsea Baby Reviews 144

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We were so impressed with the customer service!! We live up in Scotland and knew exactly what travel system we were looking for, however we were struggling to get it anywhere. We seen that it was avai... See more

Rated 5 out of 5 stars

Amazing service! What a brilliant company, delivery company failed to deliver my item and sent back to vendor upon emailing the vendor and having a short phone call they resolved the issue and got the... See more

Rated 1 out of 5 stars

I would avoid using this company again. Haven’t tried the products yet but they were very late in arriving. I was told I’d be receiving a substantial discount for the inconvenience they’d caused with... See more

Company replied

Rated 5 out of 5 stars

We went on a Saturday afternoon and a store assistant with red hair served us (sorry didn't catch your name!). The store staff are excellent and really knowledgeable. I was a bit stressed about findin... See more

Company details

  1. Baby Store

Written by the company

We here at Chelsea Baby are dedicated to bringing you the best possible brands at the best prices! We are the one stop shop for everything you need on your baby’s journey through life. From the moment you start planning your nursery, to potty training then learning to ride a bike and beyond! As parents ourselves we know how difficult raising children can be and how confusing buying all of the things you need and what questions you may have, such as, “which car seat is the best?” “Is this pram suitable for newborns?” ” What is the in Christmas present this year?” and more. That’s why our team of dedicated experts are here to advise and help you on your journey


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

144 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Really pleased we found this place and…

Really pleased we found this place and were able to look at all the different prams and travel systems. Lovely and friendly service from both ladies working in the showroom. Really happy with my purchase. Would definitely recommend to others.

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Great coffee cup holder!

I bought this fir my daughter as she has a new baby and likes to take a cup
Of coffee with her when out walking with the pram. It fits beautifully onto Uppababy pram and she loves it! Great quality and great idea!

February 28, 2025
Rated 5 out of 5 stars

Beautiful Product

Beautiful produce, just as described. Lovely present for our grandson. Very prompt delivery.

No incentive received for the review.

March 7, 2025
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Rated 5 out of 5 stars

Great service

Great service. Competitive prices and really helpful sales lady. Good product knowledge and plenty of items all set up to see and sample.

January 21, 2025
Rated 5 out of 5 stars

Fantastic store and Great customer service

Fantastic store and has everything you need in a baby store with lots of choice and different brands (bigger than it looks). Harry and Dawn were amazing, very friendly and helpful.
We purchased a great car seat from there wide range in store. Their knowledge of products is fab. Will definitely use them again in the future

February 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Really great store with knowledgeable staff

We went on a Saturday afternoon and a store assistant with red hair served us (sorry didn't catch your name!). The store staff are excellent and really knowledgeable. I was a bit stressed about finding a car seat that would fit our tiny three door car but she found us some options and patiently waited whilst we tested out the seat in our car and answered all our questions. I'd 100% recommend this store. Made the whole experience really nice. Also the range of items is excellent so well worth a browse!

January 4, 2025
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Rated 5 out of 5 stars

Great product

Great product - high chair -and quick service. Only downside was lack of adjustable footrest as child grows.

October 30, 2024
Rated 4 out of 5 stars

Great company to buy from

Great company to buy from. I bought a swing seat from them, the price was great, the product is of good quality, their communication is effective, they are kind, great customer service, delivery was fast. They are a trustworthy company. I am glad I bought from them.

November 4, 2024
Unprompted review

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