Chillbeam Reviews 84

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, versatility, and innovative design, often highlighting features like magnetic mounts and portability. Many consumers find the lights incredibly useful for a variety of scenarios, from outdoor activities like camping to everyday tasks and professional use. The customer service is frequently described as fantastic, with many people appreciating the quick and hassle-free support, including prompt replacements for faulty items. However, some customers experienced issues with the delivery service, noting that orders were occasionally slow, delivered to the wrong address, or even not received at all. A few people also reported that some products started to deflate or had issues with color settings after a short period.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Customer service

People report positive experiences with customer service. Many customers praise the communication as amazing,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised impressively fast... See more

User experience

Users describe positive interactions with the product's user experience. Customers praise the ease of use,... See more

Based on these reviews

Rated 5 out of 5 stars

Chillbeam lights are very well made and reflect great imagination and creativity. They provide lots of light where needed and, for the three that we bought, vivid colors that our grandchildren love.... See more

Rated 5 out of 5 stars

Absolutely fantastic service I have purchased a bundle or glowmad lights which have come in handy for all sorts of illuminating applications. One however would not take charge. I sent... See more

Rated 5 out of 5 stars

I love my chillbeam lights. Modern. Colorful. Mobile. They are the best for sitting next to my son when he needs extra light when he's doing his homework in a dimly lit room. (My old eyes need more l... See more

Rated 5 out of 5 stars

I'm a wild swimming guide and I ordered a Chill Beam to support me on evening swims over the winter months. These lights are truly fantastic, with a magnetic mount and a strap. The blow up element is... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Terrible service

Terrible service! It’s taken over a month to arrive and items are still missing.
False promises and awful customer service.
Just be honest with people!
If you search it’s happened to so many people but they are good at hiding bad reviews.
Avoid it’s a scam!

February 23, 2026
Unprompted review
Rated 1 out of 5 stars

Really slow wait for delivery and broken after 2 months

Really slow wait for delivery from china
I was told my order would be afew days after paying extra for delivery after about 6weeks they turned up and now 2 months down the line my beam only lights up half way down will not be wasting my money again

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Chillbeam lights are very well made and creatively designed

Chillbeam lights are very well made and reflect great imagination and creativity. They provide lots of light where needed and, for the three that we bought, vivid colors that our grandchildren love. Their magnets make it easy to mount in lots of places. And they fold up really small when not in use. I also bought the Vision model for my photographer stepson and he just loves all the features that a professional photographer really uses, e.g., temperature adjustment.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

OBSESSED!

I’m obsessed with my Glowmad Switch purchases. I use them for lighting up the laundry area of my garage and turn them to party mode at night when I have friends around. They magnetically attach to the garage door, door frames - anywhere metal. I accidentally opened my garage roller door with a light still attached and heard a terrible noise as it scraped past built-in cabinetry, and incredibly, it didn't burst! They are so lightweight and portable! I’ve taken them to festivals where so many people have asked where I got them and they have ordered for themselves. I ordered the original Glowmad for a friend who loves camping and I’ve now ordered the minis for myself and as gifts. Yes, obsessed!

Delivery is generally slow, but the lights are worth the wait.

November 29, 2025
Unprompted review
Rated 2 out of 5 stars

Deflated within a few weeks - bad seals

Good light but started to deflate within a few weeks. Considering the hype of being indestructible, riding over them in cars on their adverts, think it's misplaced. Reached out and there was no response. Expensive light bag...

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

These are great!

These are great for the outdoor person! Camping, hiking, or anytime you need some extra light. I keep the small ones in all of our vehicles. I had one come in faulty, a quick video showing them the problem, and they sent me a new one.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

saw the ad - thought what are these - bought 2

saw the ad, thought bit if a random gift idea .. maybe. then looked properly at the products and decied to buy the double pack, spot on !! use them in roof of the tent when away, great item packs up into its own little case / pocket , stay with us when travelling allt he time now

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Exactly as advertised—highly recommend

I couldn’t be happier with my experience with Chillbeam. The lights arrived quickly and were exactly as advertised—honestly, even better than I expected. The quality is stellar, and they look fantastic once set up.

What really stood out to me was their communication. Their correspondence has been amazing: clear, helpful, and perfectly timed. They do just enough communication to keep you informed without being overwhelming, which I really appreciated.

Overall, between the fast shipping, excellent product quality, and top-notch customer service, Chillbeam absolutely delivers. I would 100% recommend them to anyone considering their lighting products.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

The Chillbeam Vision is a Game Changer for Creators

I love the Vision. A true game changers for creators. The ease and portability of the Vision is huge. They are so fast on set, with the magnets and various ways to mount them. You can hide them behind furniture and in corners. I use them for photo and video shoots. True game changer. Also, the Original Chillbeam with the solar panels are great for regular lighting use when no power is available.

January 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great product and customer service

Delivery was impressively fast, and the overall quality of the lights is excellent. Out of the three I ordered, one had a fault and wasn’t working properly. After I sent a short video showing the issue, they replaced it immediately with no hassle at all.

The replacement arrived just as quickly, which really says a lot about their customer service. Since I was left with the faulty unit, I decided to take it apart out of curiosity to see how it was built.

It was actually very difficult to open, even using a very sharp knife, which tells me a lot about how solid and well-made these lights are. The build quality feels genuinely sturdy and durable, and that gives me real peace of mind about how long they’re likely to last.

December 10, 2025
Unprompted review
Rated 5 out of 5 stars

So good, I bought three more as gifts.

I have to say, for the dollars this is an offering that's hard to beat. I bought the High CRI version and they're pretty rock solid... for something that blows up.
They weigh nothing and are really bright. They're sensitive with regard to dimming and color tuning.
The price is pretty hard to beat.
I've encouraged them to make both shorter and longer versions and will happily invest once they've done so.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

Modern. Colorful. Mobile.

I love my chillbeam lights. Modern. Colorful. Mobile. They are the best for sitting next to my son when he needs extra light when he's doing his homework in a dimly lit room. (My old eyes need more light!) They have come in handy when we have lost electricity for leaving one in each bathroom. I love the flexibility of having them for so many scenarios. Other brands aren't this attractive. Love them. Highly recommend.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Really happy with the product

Really happy with the product. I got the bundle and gifted and one to each of my brothers and kept the freebee for myself. We’ve all had plenty of use out of it.

December 25, 2025
Unprompted review

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