Chillbeam Reviews 84

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, versatility, and innovative design, often highlighting features like magnetic mounts and portability. Many consumers find the lights incredibly useful for a variety of scenarios, from outdoor activities like camping to everyday tasks and professional use. The customer service is frequently described as fantastic, with many people appreciating the quick and hassle-free support, including prompt replacements for faulty items. However, some customers experienced issues with the delivery service, noting that orders were occasionally slow, delivered to the wrong address, or even not received at all. A few people also reported that some products started to deflate or had issues with color settings after a short period.

What people talk about most

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the products as... See more

Customer service

People report positive experiences with customer service. Many customers praise the communication as amazing,... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised impressively fast... See more

User experience

Users describe positive interactions with the product's user experience. Customers praise the ease of use,... See more

Based on these reviews

Rated 5 out of 5 stars

Chillbeam lights are very well made and reflect great imagination and creativity. They provide lots of light where needed and, for the three that we bought, vivid colors that our grandchildren love.... See more

Rated 5 out of 5 stars

Absolutely fantastic service I have purchased a bundle or glowmad lights which have come in handy for all sorts of illuminating applications. One however would not take charge. I sent... See more

Rated 5 out of 5 stars

I love my chillbeam lights. Modern. Colorful. Mobile. They are the best for sitting next to my son when he needs extra light when he's doing his homework in a dimly lit room. (My old eyes need more l... See more

Rated 5 out of 5 stars

I'm a wild swimming guide and I ordered a Chill Beam to support me on evening swims over the winter months. These lights are truly fantastic, with a magnetic mount and a strap. The blow up element is... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I bought these lights for my brothers…

I bought these lights for my brothers and my nephew as they camp and go climbing so thought they would be a great asset to them especially the solar powered version as my brother disappears into the wilderness for days at a time. They all loved them and I was the best present giver this Christmas x

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

A unique item!

A unique item. Has started a few conversations as people don’t recognise it as a lamp! Great quality and great customer service. Highly recommended!

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

12 hour charity cycle so many uses!

I was part of a 12 hour charity cycle ride through the night. I was in charge of the 5 pit stops. I bought the lamps on a hope they would work. OMG they worked and more! I feel compelled to email how successful they were.

Your lamps were even mentioned by the organiser at the medal ceremony as the most impressive piece of kit at the event.

Used for....

Magnets functionality used on side of vehicles at each pit stop to light up rest area.

Used to flag down cyclists

Used to direct cyclists 

Used inside vehicles to sort out kit bags

Smaller lamp Used as a torch for inspections.

So many people have asked me to send your website link over the weekend. Which I've done! I really think the event worked so much easier having these lights.

September 26, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely reccomend!!

Fabulous service from ordering to Delivery..ordered the large chillbeam for my son as a gift who does a lot of outdoor activities..he was not familiar with these so was delighted and impressed with how versatile they are when he’s out and about..we would definitely recommend as they are such a clever and useful piece of equipment!

December 25, 2025
Unprompted review
Rated 5 out of 5 stars

The light is fantastic…

The light is fantastic I’ve only used it once so far on a camping trip but. I’ve packet it for out next trip in two weeks time.
I received the light in a very reasonable time and the communication after purchase was excellent.
I’m keeping an eye out for any new products they’re releasing.

August 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great products

Great products, well thought out. Good communication during the shipping, items well packaged. It was my first purchase from them and I can tell the level of attention to detail the company has.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

(LIGHTWEIGHT + COMPACT! )

Great bit of Kit! very versatile and most important to me (LIGHTWEIGHT + COMPACT!) I used it on an industrial photoshoot where they requested to used it as a work light when we needed extra light , so not just handy for filmmaking.

January 27, 2026
Unprompted review
Rated 1 out of 5 stars

extremely disappointed

Delivered my order to the wrong address in the town that was slightly similar but not the same as my intended address, despite me putting in the right address. I messaged them ahead of the delivery to say I could see they had made an error, no response. Order has now been delivered to the wrong address and still no response. That was supposed to be a Christmas present for family and now it’s undoubtedly lost. Extremely disappointed

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

Be careful

Be careful, placed an order and it didn't arrive. Company take no responsibility. Claim to "investigate" however just fob customers off

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product, arrived well packaged and works a dream. Very light and versatile and easy to use. Highly recommend!!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Such a cool and versatile sturdy light…

Such a cool and versatile sturdy light with 3 or 4 different settings. Not only useful for going away but round the house too. So pleased I ordered the larger one as well. Had reason to contact customer services re accessories and was pleased with their prompt response. Well done Chill Beam .. I can highly recommend their lights.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Good Value for money and solid product

The product arrived on time and well packaged. I got the bundle. I think it was amazing value for money and everything is working perfectly. I love all the other little things that come included! The brand is so cool. No issues with the lights as of yet but I will update my review should that change! Awesome stuff Chillbeam? Thank you.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Best Customer Service

I ordered the glow mad pro and a few days later the glow mad ‘switch’ came out I was mortified and asked the customer service team if I could pay the difference and get the switch instead. They told me that the pro had already been delivered but they would send me a switch anyway! Free of charge! Amazing customer service and leaves me very happy with now 2 light for the price of 1! The product is durable and tough. I love the concept and the switch has soooo many features! Don’t usually write reviews but after my experience with their customer service I felt like I had to!
Thanks ChillBeam!!

September 4, 2025
Unprompted review

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