Shipping took a long time. Took over 2 weeks. Coming from China so buyer beware. When I reached out to return product, customer service was responsive and helped me resolve the issue so that aspect... See more
Company replied
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You know I was frustrated with the lack of communication and I was halfway tempted to send this product back. I sent emails explaining or asking why it was taking so long and why no one bothered to ch... See more
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I bought 3 wireless charges a few months ago and unfortunately one of them just quit for no apparent reason. I reach out to the company via email asking if there was any way to reset it or if it was s... See more
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Fast service and delivery. Couldn't find how to use the tracking system but in the end everything was fine. This is a great cable four hooking up your cell phone to your GPS that is built into the new... See more
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Company details
Written by the company
Delight your tech-savvy life. Your premier destination for all things related to data cables and 3C accessories. We specialize in providing cutting-edge solutions in the realm of connectivity, with a strong emphasis on innovation and quality. What sets us apart is our dedicated in-house R&D team, tirelessly working to push the boundaries of data cable technology.
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3.6
Average
407 reviews
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Horrible x 2
Horrible.
Horrible customer service.
Horrible shipping times. They took 4 times as long as they stated they would when i ordered.
When items came in, one was completely out of the box, in pieces, and the box eas destroyed.
I would NEVER order from them again.
If it weren’t such a hassle dealing with them, I would return everything!
**After this review, they stated they would offer a return, but when I reached out for the return they gave me the same run around. Hence, this edit!!
HORRIBLE!
October 21, 2025
Unprompted review
Reply from Chubbycable
Hi Daniel, We’re so sorry to hear that your item was damaged during shipping. Please feel free to contact us — we’ll be happy to arrange a return, replacement, or refund for you. We’ve also reported this issue to our shipping team to improve future packaging and handling.
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Appalling service and poor quality product
I purchased a watch strap for my Apple Watch. When it eventually arrived it was so difficult to put on that I asked for a refund. The process of getting a refund has been so complicated that I have yet to receive a sensible response. For a full refund I have to pay for the return and then wait for them to decide (this is after feeling forced into sending a video showing the problem with the strap) or I can get half the money back and put the unacceptable experience behind me. There has been no attempt to address this sensibly and I have to chase up responses. This company clearly doesn’t care about customers or customer service
October 10, 2025
Unprompted review
Reply from Chubbycable
Hi Jeremy, I’m really sorry for the confusion! This band is actually a simple design — you just need to slide the rail to lock it in place. After checking, I see that our team has already replied to your email and processed the refund for you.
If you’re not fully satisfied with this model, you’re also very welcome to contact us to exchange it for another style you like better.
Avoid at all costs. Terrible company. Cheap Products. Horrible delivery.
It took 19 days for my iPhone 17 case from @chubbycable to arrive. On the day of delivery the delivery service Ggofoexpress.usa delivered it to the wrong house, a full three blocks away. How people can't follow a GPS in 2025 is beyond me. Because the delivery was taking so long
ChubbyCable said they'd throw in a cable. They didn't. The case was pretty to look at - chubbycable has the best marketing / PR team on the planet - all flash and no substance.
But the case was very flimsy, and cheap feeling. I knew if l ever dropped it, it would break.
Furthermore, it doesn't have a magnet on the back to attach to a MagSafe charger. Every iphone case made has the ability to do that.
Except Chubby cable.
I asked them for a refund. They didn't even reply.
Avoid Chubby Cable at all costs. They are a terrible company.
October 9, 2025
Unprompted review
Reply from Chubbycable
Hi Wayne, Because the iPhone 17 series just launched, the demand for cases has been higher than usual, so shipping is taking a little longer.
The compensation charging cable we sent is being shipped in a separate package so you can receive it sooner while waiting for your case.
We’re really sorry about the Gofo shipping issue — unfortunately, it’s beyond our control. You’re welcome to contact us if you’d like us to reship your package or provide another solution that works best for you.
Do not buy the screen protector
Do not buy the screen protectors, they break easy and the privacy screen doesn’t work properly. Advertised fake. Won’t let me reply to their reply but no I did not order the hd protector at all 😂
September 11, 2025
Unprompted review
Reply from Chubbycable
Hi Corey, After checking, it looks like you purchased the HD screen protector, not the privacy (anti-peep) version.
You’re very welcome to contact us if you’d like to exchange it for the product you prefer.
Too much spam. Don't over do it
Ordered a cable from these guys, no cable delivered yet, but spam in my inbox every single day since, sometimes twice a day. No one needs that much marketing about usb cables. Give it a break!
Update: you're wrong, I didn't order a screen protector. My cables did turn up, but my point was about the outrageous number of spam emails. You need to know it's so much I never will buy from you again
September 29, 2025
Unprompted review
Reply from Chubbycable
Hi Matthew, After checking, you ordered a screen protector. The carrier has uploaded a photo as proof of delivery.
If your package was lost or stolen, please don’t worry — you can contact us, and we’ll be happy to send you a replacement.
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Cheap crap
Ordered a phone cover for my flip 7. What arrived can only be described as absolute crap. Thin ,flimsy . Offers no protection whatsoever. The hinge is so weak and pathetic it's laughable. Total 100 percent rip off.
September 25, 2025
Unprompted review
Reply from Chubbycable
Hi John, The phone case you ordered is designed to be slim and lightweight, but please rest assured that it still provides full protection for your device.
If you’re not completely satisfied with this case, you’re very welcome to contact us and we can exchange it for another style you prefer.
DON'T WASTE YOUR TIME, UNLESS YOU LIKE POSSIBLY BEING SCREWED AROUND.
NOT Shipping seems to be an issue here, with a label number only being generated, but no activity after a month. Their website quotes a much quicker turn around, which didn't happen. I emailed customer service and received a very vague general response, claiming to "resend" the items- but the initial order never even went out. I want a refund and will be calling paypal to resolve this issue and refund my money.
August 18, 2025
Unprompted review
Reply from Chubbycable
Hi Bill, So sorry about the shipping issue! Since your address is a P.O. Box and the package has battery items, the carrier can only send it to a home address.
We’ve also added a few free cables to your replacement as an apology. Could you please share your home address with our customer service team so we can ship it smoothly?
Thanks a lot for your understanding!
Shipping is terrible
Shipping is terrible. China company to stay away from. Took 5 days hornet to get to the sorting facility. Still waiting.
September 20, 2025
Unprompted review
Reply from Chubbycable
Hi there, I checked your order — you placed it on Sept 15, and by Sept 21 it was already on the flight to the U.S. This is within the normal shipping timeframe. Sometimes when the shipping line is under heavy load, the tracking updates may appear a bit slower.
Worst company yet
My wife order new protector for our phone back in Aug. and they told us our packages were lost anew issued and new order and we’re still waiting for something tho arrive. Customer service is a joke and the tracking Information seems to be a scam
August 22, 2025
Unprompted review
Reply from Chubbycable
Hi there, For any delays or issues caused by shipping, we always resend the package. Could you please share your order number with me? I’ll help you check the tracking status of your replacement package.
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Unbeatable Quality and Customer Service
I've been a loyal customer of ChubbyCable for a while now, and I can't recommend them enough. The quality of their products is truly outstanding, especially their durable cables which have held up to all my heavy use.
Beyond the quality of the products, their customer service is top-notch. I had one issue with a quick charger that wasn't working right, and their team handled it immediately. They sent a replacement with no questions asked, which really speaks volumes about their commitment to their customers.
It's rare to find a company that delivers on both quality products and exceptional service, but ChubbyCable does. For anyone looking for durable, reliable cables and great customer support, this is the place to go
August 28, 2025
Unprompted review
Reply from Chubbycable
Hi Allison, thank you so much for your review – it really made our day! 🌟
At ChubbyCable, we’re always working to improve our products and service, so we can bring you an even better experience each time.
You don’t get what you pay for
You don’t get what you pay for. Dodgy. Do not buy from these people
September 12, 2025
Unprompted review
Reply from Chubbycable
Hi Neil, We’re really sorry that our service didn’t meet your expectations this time. Could you let us know if there was any issue with the product or your experience? You can also reach out to our customer support team, and they’ll be happy to help resolve it for you.
DON’T USE THIS COMPANY!
DONT USE RHIS CONPANY!! Screen protector provided does allow you to use the front camera on my iPhone 14 Plus. The front camera is an oblong camera but the screen protector only has a small circle so when you use the front camera is ultra blurry so doing zoom or FaceTime calls is out of the question and taking selfies. Jen this was brought to chubbycables attention they came back to me saying to keep the screen protectors but only if you buy something else off us at 50% off. When I said no I’d like the correct screen protector they refused to assist.
September 3, 2025
Unprompted review
Reply from Chubbycable
Hi Brent, I’m truly sorry about the experience you had with your order. I’ve already passed your feedback to our after-sales team, and they will be reaching out to you directly regarding your case. We want to make sure you receive the proper support and have a smooth after-sales experience.
Phone case
The customer service group was quick to fix an issue with shipping address. The product looks great and seems very sturdy
August 22, 2025
Unprompted review
Reply from Chubbycable
Hi Forrest, I’m so happy to hear that you love our service!
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iPhone case is terrible
iPhone case is terrible. Color rubbing off after a couple weeks use. Back of iPhone cracked while case was on. No protection.
Notified customer service and was told color rubbing was normal
Never buy this product again
August 14, 2025
Unprompted review
Reply from Chubbycable
Hi Flim, The phone case you purchased does mention on the product page that the color is electroplated, which may naturally fade over time. If you prefer, we’d be happy to help you exchange it for a metal version that won’t fade. Just let us know, and we’ll arrange everything for you.
Great Customer Service
Great Customer Service! The woman in customer service, Emily, who assisted me with this issue was super efficient. She helped me in a very timely matter, without any confusion and was super friendly and accommodating. Great job Emily and Chubby cable for their service and fantastic products!
August 6, 2025
Unprompted review
Reply from Chubbycable
Hi Cara, , I’m so happy to hear that you love our products and service!
Product arrived as advertised and works…
Product arrived as advertised and works as advertised. Great customer service answered my questions and more.
August 11, 2025
Unprompted review
Reply from Chubbycable
Hi Max, I’m so happy to hear that you love our products and service!
Had issues with the screen protector…
Had issues with the screen protector film not fully releasing causing issues with adhesion. Contacted customer service and they made the problem right. Great customer service highly recommend Chubby products.
August 1, 2025
Unprompted review
Reply from Chubbycable
Hi Scott, I’m so happy to hear that you love our products and service!
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Chubbycable gives you the skinny on great gear!
Outstanding products and excellent customer service! The two main reasons why I continue to be a customer. Highly recommend!
August 12, 2025
Unprompted review
Reply from Chubbycable
Hi Jeffro, I’m so happy to hear that you love our products and service!
No one has asnwer me back on the…
No one has asnwer me back on the problem i had with the glasses can someone asnwer me back or send me a # i can call please
July 24, 2025
Unprompted review
Reply from Chubbycable
Hiya, It seems that you may have commented on the wrong website. We are a company specializing in 3C products and do not sell glasses.
Quality is much better than other…
Quality is much better than other brands I’ve tried Will buy again
August 5, 2025
Unprompted review
Reply from Chubbycable
Hi Anat, I’m so happy to hear that you love our products!
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