So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great service from 2 very friendly and helpful guys delivering compost from Wickes...am guessing it was the Leeds branch given my postcode. Turned up on time, no issue with delivering to garden and ch... See more
Company replied
This is my first experience of receiving a Wickes delivery via City Sprint and I am highly impressed. The tracking was great and my order was delivered on time. The delivery driver was fri... See more
Company replied
My delivery driver (SC64) provided excellent service as he consistently does every single time he delivers to me. Items are transported with care, and placed exactly where I need them when delivered.... See more
Company replied
Company details
Written by the company
CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.
Contact info
United Kingdom
- 020 7880 1111
- citysprint.co.uk
4.9
Excellent
18K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery and useful tracking
Quick delivery to a safe place, appreciated the tracking option. Courier SC64
August 5, 2026
Unprompted review
Reply from CitySprint
We're so glad to hear your delivery was quick and placed in a safe spot! We appreciate you highlighting the tracking option as well.
Driver was helpful,friendly and on…
Driver was helpful,friendly and on time.
Couldn't ask for any more !
Huddersfield HD1
August 5, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our driver was helpful, friendly, and on time. Thank you for sharing your positive experience and for your kind feedback!
Reply from CitySprint
We're so happy to hear that our driver was friendly and helped with your worktops! We truly appreciate your positive feedback very much.
Well done City Sprint
The driver was extremely professional. He asked where I wanted the timber and he put the timber inside my garage.i cannot thank him enough. Well done City Sprint
5star service.
August 5, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent experience with our delivery service! It's wonderful to know that our driver was professional and helpful in placing your timber exactly where you needed it. We truly appreciate your kind words.
Brilliant driver
Brilliant driver, always great service, friendly and helpful
July 27, 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your driver provided brilliant service and was friendly and helpful! We truly appreciate your wonderful feedback.
Extremely pleased with delivery…
Extremely pleased with delivery received by Raza M039, very polite and courteous... Goods handled with care...
August 4, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear you were extremely satisfied with your delivery and that our team member was polite, courteous, and handled your goods with care. We appreciate your positive feedback!
Extremely polite and helpful
M039 was very polite and respectful, handled my fragile package with great care and carried it to the back of the house. Excellent experience overall!
August 4, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent experience! It's wonderful that our team member was polite, respectful, and handled your fragile package with such great care.
Best Servce Ever
As always delivery on time. Such a friendly and professional courier, M039. Remembered previous deliveries which makes excellent customer trust. Dropped off where I wanted.
August 4, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was on time and that our courier was friendly and professional! We appreciate your kind words about their excellent service and trust.
Great delivery services
Dan has been on time and make sure to deliver my package in hand. Thank you
August 4, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was on time and that our team member ensured your package was delivered safely into your hands. We appreciate your positive feedback!
The delivery person was extremely…
The delivery person was extremely helpful and very polite 10/10
The courier reference is M309
August 4, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that our delivery person was extremely helpful and polite. We appreciate you sharing your positive experience!
So33 J Ross
My parcel was delivered by SO33, J Ross. Friendly guys, quick and easy delivery and were able to carry it to where I needed it.
August 4, 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that you had a positive experience with your delivery! It's great to know that our team was friendly and helpful in getting your parcel to where you needed it.
Reply from CitySprint
We're so happy to hear that our service was on time, quick, efficient, and polite! We appreciate your positive feedback very much.
Kept me upto date with my delivery and…
Kept me upto date with my delivery and was well inside the delivery window.
Driver was very polite ( M039 ).
Very good experience!
August 3, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that you were kept updated with your delivery and that your driver was polite. We appreciate your positive feedback!
Excellent delivery service
Excellent delivery service he put 10 bags of stones from Wickes on the area it was going,down a long drive into garden.excellent
August 3, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your excellent delivery experience and that our team went above and beyond to place the stones exactly where you needed them. Thank you for your kind words!
Fantastic delivery person
The gentleman (NH42) was really helpful,pleasant and kind. He put my delivery exactly where I wanted it and it was much appreciated as I have cancer and I am a bit weak physically. He is the nicest delivery person I have had in a very long time. Please give him a pay rise.
August 3, 2026
Unprompted review
Reply from CitySprint
We're happy to hear you had such a positive delivery experience. It's wonderful to know our team member was so helpful, pleasant, and kind, and that they placed your delivery exactly where you needed it. We truly appreciate your kind words!
Thank you Mariusz for a very friendly…
Thank you Mariusz for a very friendly and fast delivery 😊 items left where asked, super helpful
August 3, 2026
Unprompted review
Reply from CitySprint
We're so glad to hear that your delivery was friendly and fast, and that your items were left where you asked. We appreciate your wonderful feedback!
Courier brought items to my door was on…
Courier brought items to my door was on time polite and efficient 5🌟
August 3, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear that your delivery was on time and that our courier was polite and efficient. We appreciate your positive feedback!
Reply from CitySprint
We are so glad to hear that you had a positive experience with our prompt delivery and friendly service! We appreciate you sharing your kind words.
The courier (NH42)
The courier (NH42)
was extremely helpful and polite a credit to the company
July 31, 2026
Unprompted review
Reply from CitySprint
We're so happy to hear that your delivery experience was positive and that our courier was extremely helpful and polite. We appreciate your kind feedback!
The delivery driver
The delivery driver, NH42 was extremely helpful and polite. Even complimenting our garden. He is a credit to City Sprint and I would gladly order from Wickes again in future. Thankyou for a very prompt delivery and excellent service.
August 1, 2026
Unprompted review
Reply from CitySprint
We're so pleased to hear about your positive experience and that your delivery was prompt and the service excellent! We appreciate your kind words about our delivery person's helpfulness and politeness.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.