ClickMechanic Reviews 24,100

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,027 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its convenience and efficiency, often highlighting the ease of the booking process and the ability to have mechanics come directly to their location. Many people found the pricing to be very competitive, often more affordable than traditional garages, and appreciated the clear communication throughout the service. The staff, particularly the mechanics, are frequently described as knowledgeable, professional, friendly, and quick in their work, contributing to a positive user experience. However, some customers also noted issues with mechanics not showing up for appointments or concerns regarding billing. A few people reported that certain diagnostic checks were not fully performed, leading to unresolved car problems and dissatisfaction with the service provided.

What people talk about most

Service

People report positive experiences with service, highlighting its convenience, efficiency, and good value.... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the mechanics for being... See more

Price

Users describe positive interactions with price, often highlighting competitive rates and affordability... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently describe it as easy,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting its ease of use and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The booking procedure is very straightforward. Pricing is clear and competitive. Even a diagnostic will cost you far less than most garages. I've used the same mechanic (Daniel) twice now. You can... See more

Company replied

Rated 5 out of 5 stars

I was really struggling to find someone to come out and fix my car for me until I found this website. All the mechanics on here have absolutely wonderful reviews and the mechanic I had myslef was so k... See more

Company replied

Rated 5 out of 5 stars

If you need a mechanic,and never used clickmechanic,then look no further and use them.fanstic service,on time in between the time slot told.and the mechanic was brilliant and quick.also the price was... See more

Company replied

Rated 5 out of 5 stars

My alternator belt went and i needed the car over the weekend for sons birthday, i called round local garages and was told i couldnt get an appointment till at least Monday. i found click Mechanic and... See more

Company replied


Company details

  1. Car Service
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Repair Service
  6. Vehicle Inspection

Written by the company

ClickMechanic is the UK's market leading platform that connects car owners who need repairs, servicing and inspections to the UK's best mobile mechanics. We match thousands of customers every month with trusted professional mechanics in cities across the UK. Our instant quoting functionality, fast booking and secure payment makes us the simplest and most convenient way to book a car mechanic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

To be given a contact number to the mechanic.…

To be given a contact number to the mechanic so you can call him prior to the inspection is fantastic. I called the mechanic (Paul) prior to the inspection, and he gave me so much of his time. He even called me later in the day after the inspection to see if I had any questions. A thoroughly wonderful service.

April 30, 2026
Rated 5 out of 5 stars

Wry good service no hassle

Wry good service no hassle

May 1, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi David,

Thank you for your kind feedback. We’re really pleased to hear you found the service very good and hassle-free. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Mechanic arrived within the allocated…

Mechanic arrived within the allocated time slot explained what he was going to do protected the area and left clean and tidy when job was complete I would highly recommend

May 1, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Davey,

Thank you for your kind feedback. We’re really pleased to hear the mechanic arrived within the allocated time slot, explained the work clearly, and took care to protect the area while working. It’s great to know everything was left clean and tidy once the job was completed. We really appreciate your recommendation.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great service and knowledge

The service and knowledge of the mechanic is exceptional. He showed care and attention, he was friendly and informative. He kept me up to date with every step. I would highly recommend this company.

May 1, 2026
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Reply from ClickMechanic

Hi Simon,

Thank you for your wonderful feedback. We’re really pleased to hear the mechanic provided exceptional service and demonstrated great knowledge, care, and attention. It’s fantastic to know he kept you informed every step of the way and made the experience friendly and reassuring. We really appreciate your recommendation.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Nice and easy to book a mobile…

Nice and easy to book a mobile mechanic, job was all done and fixed next morning.

May 1, 2026
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Reply from ClickMechanic

Hi Darren,

Thank you for your kind feedback. We’re really pleased to hear you found the booking process nice and easy, and that your car was fixed quickly, the very next morning. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Kept fully informed of when mechanic…

Kept fully informed of when mechanic was coming. Car taken and bought back with jobs done. mOT and full service. Very happy.

May 1, 2026
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Reply from ClickMechanic

Hi Suzi,

Thank you for your kind feedback. We’re really pleased to hear you were kept fully informed throughout and that your car was collected, serviced, MOT completed, and returned to you smoothly. It’s great to know you’re very happy with the whole experience. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Mechanic got in with his job in…

Mechanic got in with his job in professional manner, was polite and approachable and did what was necessary in good time. Price for home visit was reasonable for the quality of work.

May 1, 2026
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Reply from ClickMechanic

Hi Carl,

Thank you for your kind feedback. We’re really pleased to hear the mechanic worked in a professional, polite, and efficient manner, and that everything was completed in good time. It’s also great to know you found the home visit pricing reasonable for the quality of work provided. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great customer service

The techinican was very polite and gave great advise

May 1, 2026
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Reply from ClickMechanic

Hi Customer,

Thank you for your kind feedback. We’re really pleased to hear the technician was polite and provided great advice. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

I got a same day appointment.

I got a same day appointment.
The mechanic was able to identify the problem straight away and made sure to show me it so I could be be sure he was being honest.
Even though I got bad news it was handled with professionalism and sympathy

April 30, 2026
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Reply from ClickMechanic

Hi Ms Susan Bone,

Thank you for your kind feedback. We’re really pleased to hear you were able to get a same-day appointment and that the mechanic quickly identified the issue. It’s great to know he took the time to show you the problem clearly and provided reassurance along the way. Even when the outcome wasn’t ideal, we’re glad it was handled with professionalism and care. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

You can trust click mechanic!

Great prices, great service, very quick to get the job booked in, thorough and friendly!

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Sophie,

Thank you for your kind feedback. We’re really pleased to hear you were happy with the prices, service, and how quickly the job was booked in. It’s great to know you found the work thorough and the experience friendly overall. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Great service and communication ata…

Great service and communication ata reasonable price

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Mrs S Irwin,

Thank you for your feedback. We’re really pleased to hear you were happy with the service and communication, and that you found the pricing reasonable. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

A really convenient way of having car…

A really convenient way of having car repairs . You can pick a day and time. The mechanics are reviewed.
Always good communication and very good pricing.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Lisa,

Thank you for your feedback. We’re really pleased to hear you found the service convenient, with flexible booking times, reviewed mechanics, good communication, and strong pricing. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Rwcommended in any aspect

Rwcommended in any aspect

April 28, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Francesco,

Thank you for your feedback. We’re really pleased to hear you would recommend the service in every aspect. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Akeil was really friendly and helpful

Akeil was really friendly and helpful. Would use him again for sure. Really informative and helpful in explaining everything.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Paulo,

Thank you for your kind feedback. We’re really pleased to hear Akeil was friendly, helpful, and took the time to clearly explain everything to you. It’s great to know you found the service informative and would happily use him again. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

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