ClickMechanic Reviews 24,099

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,027 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its convenience and efficiency, often highlighting the ease of the booking process and the ability to have mechanics come directly to their location. Many people found the pricing to be very competitive, often more affordable than traditional garages, and appreciated the clear communication throughout the service. The staff, particularly the mechanics, are frequently described as knowledgeable, professional, friendly, and quick in their work, contributing to a positive user experience. However, some customers also noted issues with mechanics not showing up for appointments or concerns regarding billing. A few people reported that certain diagnostic checks were not fully performed, leading to unresolved car problems and dissatisfaction with the service provided.

What people talk about most

Service

People report positive experiences with service, highlighting its convenience, efficiency, and good value.... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the mechanics for being... See more

Price

Users describe positive interactions with price, often highlighting competitive rates and affordability... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently describe it as easy,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting its ease of use and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The booking procedure is very straightforward. Pricing is clear and competitive. Even a diagnostic will cost you far less than most garages. I've used the same mechanic (Daniel) twice now. You can... See more

Company replied

Rated 5 out of 5 stars

I was really struggling to find someone to come out and fix my car for me until I found this website. All the mechanics on here have absolutely wonderful reviews and the mechanic I had myslef was so k... See more

Company replied

Rated 5 out of 5 stars

If you need a mechanic,and never used clickmechanic,then look no further and use them.fanstic service,on time in between the time slot told.and the mechanic was brilliant and quick.also the price was... See more

Company replied

Rated 5 out of 5 stars

My alternator belt went and i needed the car over the weekend for sons birthday, i called round local garages and was told i couldnt get an appointment till at least Monday. i found click Mechanic and... See more

Company replied


Company details

  1. Car Service
  2. Auto Repair Shop
  3. Mechanic
  4. Oil Change Service
  5. Repair Service
  6. Vehicle Inspection

Written by the company

ClickMechanic is the UK's market leading platform that connects car owners who need repairs, servicing and inspections to the UK's best mobile mechanics. We match thousands of customers every month with trusted professional mechanics in cities across the UK. Our instant quoting functionality, fast booking and secure payment makes us the simplest and most convenient way to book a car mechanic.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
ClickMechanic logo

Reply from ClickMechanic

Hi John,

Thank you for your kind feedback. We’re really pleased to hear you found the service knowledgeable and very helpful. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Reliable

Kept in touch.and did what they said
Even picked it up because Iit wouldn't start

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Mr Grahame Newton,

Thank you for your kind feedback. We’re really pleased to hear you were kept informed throughout and that everything was carried out as promised, including collecting your vehicle when it wouldn’t start. It’s great to know the service made things easier for you. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Friendly and efficient

Imran was very polite and courteous.
Great job and efficient.
Vehicle was picked up for MOT and service, returned in 4 hours.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Kevin,

Thank you for your kind feedback. We’re really pleased to hear Imran was polite and courteous, and that the MOT and service were completed efficiently, with your vehicle collected and returned within just a few hours. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

I was really struggling to find someone…

I was really struggling to find someone to come out and fix my car for me until I found this website. All the mechanics on here have absolutely wonderful reviews and the mechanic I had myslef was so knowledgable and quick at his work. He arrived early which is a bonus and he fixed my car up to a high standard! Would defiantly recommend you using this website to help find yourself a mechanic too.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Ms Jane White,

Thank you for your kind feedback. We’re really pleased to hear you were able to find a mechanic through the platform after struggling elsewhere, and that your experience was so positive. It’s great to know the mechanic was knowledgeable, efficient, arrived early, and carried out the work to a high standard. We really appreciate your recommendation.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Dan the mechanic was excellent

Dan the mechanic was excellent! Very knowledgeable and highly skilled. Recommend this service for anyone, great price too.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Martin,

Thank you for your kind feedback. We’re really pleased to hear that Dan provided excellent service and that you found him knowledgeable and highly skilled. It’s great to know you were happy with both the quality and the pricing. We really appreciate your recommendation.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Excellent proffesional garage services

Excellent proffesional garage services. They provide a high standard of work by very friendly staff. Very highly recommended.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Customer,

Thank you for your kind feedback. We’re really pleased to hear you were happy with the professional service, high standard of work, and friendly staff. It’s great to know you would highly recommend the service. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Brilliant service 100% recomend and…

Brilliant service 100% recomend and will be using again ‘

April 28, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Chris,

Thank you for your kind feedback. We’re really pleased to hear you had a brilliant service and that you would 100% recommend and use us again. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Punctuntual clear explanation of the…

Punctuntual clear explanation of the cause of the issue and possible solutions outlined. Very punctual.

April 30, 2026
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Reply from ClickMechanic

Hi Delivery,

Thank you for your kind feedback. We’re really pleased to hear the mechanic was punctual and provided a clear explanation of the issue, along with the possible solutions. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Efficient friendly reasonably priced.

Efficient friendly reasonably priced.

April 29, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Mary,

Thank you for your kind feedback. We’re really pleased to hear you found the service efficient, friendly, and reasonably priced. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Really easy site to navigate

Really easy site to navigate, enter some basic details of vehicle and job required and within no time get a local mechanic recommend and job booked in for the day and time of my choosing.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Darren,

Thank you for your kind feedback. We’re really pleased to hear you found the site easy to navigate and that you were able to quickly enter your details, get a local mechanic recommended, and book a convenient time and day for the job. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Car help

Really helpful mechanic and they are booked to carry out further work..

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Barbara,

Thank you for your kind feedback. We’re really pleased to hear the mechanic was helpful and that you’ve already booked further work with them. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Brilliant service friendly and…

Brilliant service friendly and knowledgeable. Feedback was spot on.

April 30, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Thomas,

Thank you for your kind feedback. We’re really pleased to hear you received brilliant service and found the mechanic friendly and knowledgeable, with clear and accurate feedback. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 1 out of 5 stars

Completely scammed absolutely terrible …

Absolutely terrible from start to finish, mechanic Mohammad asim from
Smart Solution came, they missed the spark plugs off my major service, used poor quality oil, and spoke very poor English! They proceeded to show me the “spark plugs removed” but was clearly from another job and lying through there teeth to my face, the next day I had a mechanic come and remove them to find they was not changed and in a bad state. Click mechanics have been very unhelpful after saying to do payments through there website to stay protected have disregarded the situation and said they cannot help get any money back! Stay clear from this website and definitely the business stated above!

April 24, 2026
Unprompted review
ClickMechanic logo

Reply from ClickMechanic

Hi there,

I’m really sorry to hear you’ve had a frustrating experience, and I can understand why this has been disappointing.

Unfortunately, as you have not included any identifying details, we're unable to trace your booking and so cannot provide specifics here, but we would encourage you to contact us via our support channels for further assistance.

In the event of any subsequent dispute between customer and mechanic, we have an in-house Resolutions Centre, where we will always endeavour to help mediate towards a swift and amicable resolution, wherever possible, so we would suggest that you engage there, where we can best assist.

Some key points to bear in mind:

• ClickMechanic operates as a marketplace, so the contract for the work is with the mechanic
• Mechanics on the platform are independent and manage their own work and warranties
• All mechanics are vetted for qualifications, experience, and insurance

We do take issues like this seriously and keep a close eye on performance across our platform.

Kind regards,

Alex
Head of Customer Service
ClickMechanic

Rated 1 out of 5 stars

Unprofessional Service

I booked for a mechanic to go out and check a car over that I was interested in buying. He noticed there was a radiator leak but this got fixed before purchase. He didn't warn me that the head gasket had gone which meant when I picked the car up it broke down within the drive home. On further inspection the base of the car is patched up with filler rather than being welded. I feel completely scammed by both the seller and Click Mechanic who refuse to give me any find of refund. The car costs over £1200 to fix and I'm having to now scrap it.

April 11, 2026
Unprompted review
ClickMechanic logo

Reply from ClickMechanic

Hi Edie,

I'm sorry to see your continued unhappiness with us, as the third-party marketplace.

From our viewpoint:

- There was a period of approx 14 days between vehicle inspection and first contact from you in this regard - a period in which anything could have reasonably occurred.

- Pre-purchase inspections are not offered with any form of warranty or guarantee, are predominantly visual only, and neither are they intended as either a recommendation to purchase or avoid the vehicle in question, as per the disclaimer within the report.

- You booked a basic-level inspection, and it was clear from reviewing the mechanic's report that it exceeded our requirements, and indeed, they noted that due to a leaking radiator, a road test could not be safely conducted. 

- The report score was only 47 out of 100. A score that should raise red flags with any potential purchaser.

For those reasons, Edie, from our mediatory perspective, we were unfortunately not able to support your complaint on this occasion.

Some key points to bear in mind:

• ClickMechanic operates as a marketplace, so the contract for the work is with the mechanic
• Mechanics on the platform are independent and manage their own work and warranties
• All mechanics are vetted for qualifications, experience, and insurance

Kind regards,

Alex
Head of Customer Service
ClickMechanic

Rated 5 out of 5 stars

the mechanic was took the time to…

the mechanic was took the time to clearly explain what needed to be done. They answered all my questions patiently and made sure I understood the process, which really built my trust. The work was completed efficiently and to a high standard, and my vehicle has been running perfectly since. I appreciated their honesty, professionalism, and attention to detail throughout the entire experience.

April 29, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Arun,

Thank you for your detailed feedback. We’re really pleased to hear the mechanic took the time to clearly explain the work needed, answered all your questions patiently, and helped build your trust throughout the process. It’s great to know the work was completed efficiently to a high standard and that your vehicle has been running perfectly since. We really appreciate your comments about their honesty, professionalism, and attention to detail.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

ClickMichanic is great.

Mechanic arrived on time.
Windscreen washer motor replaced.
Everything working well.

April 29, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Richard,

Thank you for your feedback. We’re really pleased to hear the mechanic arrived on time, replaced your windscreen washer motor, and that everything is now working well. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 1 out of 5 stars

Not able to diagnose the cars fault

Not able to diagnose the cars fault. Issue with the coolant system. Mechanic said there's no leak and it's in my head yet the issue persist. The company is only good if you know what you want to fix.

April 29, 2026
Unprompted review
ClickMechanic logo

Reply from ClickMechanic

Hi Zephton,

I’m really sorry to hear you’ve had a frustrating experience, and I can understand why this has been disappointing.

In the event of any subsequent dispute between customer and mechanic, we have an in-house Resolutions Centre, where we will always endeavour to help mediate towards a swift and amicable resolution, wherever possible, so we would suggest that you engage there, where we can best assist.

Some key points to bear in mind:

• ClickMechanic operates as a marketplace, so the contract for the work is with the mechanic
• Mechanics on the platform are independent and manage their own work and warranties
• All mechanics are vetted for qualifications, experience, and insurance

We do take issues like this seriously and keep a close eye on performance across our platform.

Kind regards,

Alex
Head of Customer Service
ClickMechanic

Rated 5 out of 5 stars

The company recommended and sent a…

ClickMechanic sent a reputable, trustworthy, qualified, engineer to change the clutch on my car he was brilliant, the job got done quickly and efficiently now my car gear change is no longer a judder, but smooth. Excellent job.

April 29, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Colin,

Thank you for your kind feedback. We’re really pleased to hear the clutch replacement was completed quickly and efficiently, and that your gear changes are now smooth again. It’s great to know you were happy with the engineer and the quality of the work. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Pre-purchase inspection was worth every penny

Better checks than the AA and RAC offer, for a cheaper price. I was delighted with the mobile mechanic being so thorough with the car I was about to buy.

April 27, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Magnus,

Thank you for your kind feedback. We’re really pleased to hear you found the mobile mechanic service more thorough and better value than other providers, and that you were delighted with the inspection on the car you were looking to buy. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

Rated 5 out of 5 stars

Professional service

Professional service, great comms.

April 29, 2026
ClickMechanic logo

Reply from ClickMechanic

Hi Junaid,

Thank you for your kind feedback. We’re really pleased to hear you received a professional service with great communication throughout. We really appreciate your support.

Thank you for choosing ClickMechanic. We hope to see you return as and when you need our services again in future.

Diandra
ClickMechanic

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