Excellent local coffee and service I buy coffee because I like coffee, so to be able to do so from a place that is local to me is great along with great tasting coiffee. On top of that, I got a h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had the best service from Coffee Bean Shop. I recently purchased a new espresso machine and wanted to up my coffee bean game. It’s safe to say I have done just that. The packaging is beautifu... See more
Its a disaster! All supermarket or ready-made coffee is disgusting compared to the delicious beans we receive each month from Coffee Bean Shop. My husband has become a real coffee snob and won't touch... See more
Definitely my go-to coffee beans shop. Been buying from this team from maybe 3 years now and I’ve never been disappointed. The quality of what you buy really is unmatched. Some regular beans and lot... See more
Company details
About Coffee Bean Shop - Coffee Roasters
Written by the company
A Coffee Roastery Like No Other.
Family run & proud to be the number 1 rated coffee company in the UK on Trustpilot!
Spilling the beans since 2008. From our family run Artisan Roastery in Kent.
From humble beginnings in Lizzie’s garage at home in Kent, to being awarded the number 1 coffee roaster on Trustpilot in the UK. Lizzie and her family are proud to deliver a superb choice of delicious freshly roasted coffee from this season's finest crops.
For the last 14 years, we continue to pride ourselves on roasting some of the finest coffee available worldwide, we hand roast daily over flame and take great care to make sure all your delicious coffee is as fresh as possible.
You asked and we listened...
All our new bags are now resealable, recyclable, and loveable which carry the theme of joy and delicious coffee at home, at work or on the go. We hope you all agree that now more than ever a bag of Coffee Bean Shop coffee, really has a 'little love in every cup'!
Contact info
Unit 13, Connect 10, Foster Road, TN24 0FE, Ashford, Kent, United Kingdom
- +44(0)1233 503222
- sales@coffeebeanshop.co.uk
- coffeebeanshop.co.uk
5.0
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice bags
Very nice bags, really nice packaged and personalised note was a very nice touch will be ordering again
June 2, 2026
Excellent service and fantastic quality…
Excellent service and fantastic quality coffee .
This was my first time and will now be my ‘ go to’ for green and roasted beans.
June 1, 2026
Highly recommended!
Every time I receive my freshly ground coffee, the short and lovely message on the delivery note makes me smile. Fast delivery, high-quality coffee, and excellent service. Highly recommended!
June 1, 2026
great family run business great service…
great family run business great service well pleased
May 29, 2026
The service
The service, speed of delivery and amazing taste of the product were top notch.
May 28, 2026
Excellent coffee! excellent service!
Excellent coffee! Plus on time delivery. What more can you ask?
May 29, 2026
Consistent quality and lovely message
May 28, 2026
Usual quick and friendly service
Usual quick and friendly service. Order was despatched quickly and love the little personal note that always get. My wife loves the coffee.
May 16, 2026
Fresh and tasty
Great selection of coffee, perfect choice and awesome packaging with a personal touch. Love everything about this brand.
January 18, 2026
Coffee is LUSH
Coffee is so lovely, could smell it as soon as I opened the box! Exactly as description said, not overly strong and a lovely breakfast blend. We were also sent another free blend of coffee to try along with updates and a handwritten note - all in all a lovely place to order from and will be definitely looking into the subscription!
May 24, 2026
Very responsive and friendly service
Very responsive and friendly service
The coffee is fantastic
May 22, 2026
Fast delivery
Fast delivery, interesting coffee which is always roasted to the right level, neither too much (as is common) or too little (which is uncommon!).
May 22, 2026
The best coffee in UK!
May 22, 2026
All round plesent experience
A good choice of coffees and a nice purchasing experience topped of with nice packing when it arrived.
May 21, 2026
Great service, Great Coffee
Great service, and great coffee.
Everyday Espresso and Breakfast Favourite were excellent
February 8, 2026
Really good service and great tasting…
Really good service and great tasting coffee - we will be placing our next order very soon!
May 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.