The Mortgage Program for Costco Members 

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Rated 5 out of 5 stars

The mortgage was a really good service that helped solve my sudden shortage of funds and the service was very considerate, all my problems were solved, it was great!

Rated 5 out of 5 stars

We were contacted by a few Costco lenders and completed our refi in about 40 days. Costco did great, however, the lender underwriters had difficulty understanding our retirement funds. Simple terms li... See more

Rated 5 out of 5 stars

The company worked with us is NASB. The agent did a good job, honest and best suggestion for us to choose on the locked-in rate. Have a decent appraiser for appraisal on the new construction to enfo... See more

Rated 3 out of 5 stars

Strong Mortgage had a representative in my time zone which was good. Unfortunately, they missed at least two closing dates. Then, because of the missed dates, they said their underwriters needed ne... See more

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Rated 5 out of 5 stars

We love Glen Gaubatz!

We love Glen Gaubatz! He's with Cross Country Mortgage and has once again, done an excellent job for us! We have used him several times for home purchases, since he is so thorough and helpful, and always there to explain everything along the way. I recommend him to my clients all the time, and they love him, too!

March 26, 2022
Rated 5 out of 5 stars

Highly Recommend Strong Home Mortgage

I actually didn't start through the Costco Mortgage Program, but I was very happy with one of the lenders that I contacted directly that told me they participated with Costco. I worked with a very responsive Strong Home Mortgage representative who guided me through the process and worked very hard to close the refinance quickly.

March 25, 2022
Rated 5 out of 5 stars

I like the Mortgage program from Costco…

I like the Mortgage program from Costco and recommend it. Got calls from many lenders. I chose a lender who offered much better rates than my own bank (nationally very prominent) . I hate when the sellers try not o outsmart me, they think they are smart.

March 25, 2022
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Rated 4 out of 5 stars

I was better than expected

I was better than expected, Adam was very responsive and helpful when we had difficulty finding certain documents. My only concern was that the Title company did not confirm the address to send the check for a credit card payoff. Luckily I was able to retrieve it. I also recommend asking for current photo ID at the beginning of the process allowing for time to obtain one if necessary. In CA it takes up to 6 weeks to receive it in the mail.

March 24, 2022
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Rated 3 out of 5 stars

Very user friendly system

Very user friendly system. Very promptly to get you pre-approved. Then you basically on your own and little to none communication or assistance during the process. Being named Costco Mortgage Program I was expecting maybe some kind of advice or coaching from Costco during the process. I know there was some "savings" on the originating fees but feel that in general after some research there was other associated fees that maybe with other lender would be less.

March 24, 2022
Rated 4 out of 5 stars

Good Experience

My experience with refinancing thru Mutual of Omaha by my Costco membership was a good one. There were few lenders to choose from before I decided to go with MoO. All in all, it was an easy process.

March 24, 2022
Rated 5 out of 5 stars

It was an easy and problem free…

It was an easy and problem free experience working with Laura from Strong Home Mortgage. Laura was responsive, answered all of my questions, and did not pressure me into anything. She made the process very easy and secure. The Strong Home portal was easy to use for uploading documents. I would highly recommend Laura and Strong Home through Costco Business Services.

March 22, 2022
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