The Mortgage Program for Costco Members 

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Rated 5 out of 5 stars

The mortgage was a really good service that helped solve my sudden shortage of funds and the service was very considerate, all my problems were solved, it was great!

Rated 5 out of 5 stars

We were contacted by a few Costco lenders and completed our refi in about 40 days. Costco did great, however, the lender underwriters had difficulty understanding our retirement funds. Simple terms li... See more

Rated 5 out of 5 stars

The company worked with us is NASB. The agent did a good job, honest and best suggestion for us to choose on the locked-in rate. Have a decent appraiser for appraisal on the new construction to enfo... See more

Rated 3 out of 5 stars

Strong Mortgage had a representative in my time zone which was good. Unfortunately, they missed at least two closing dates. Then, because of the missed dates, they said their underwriters needed ne... See more

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Rated 5 out of 5 stars

Happy Times!

As I said before, I promptly received offers from several participants of your program. The mortgage process with my selected vendor was smooth and efficient and much better than we experienced during previous re-financings.

February 26, 2022
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Rated 3 out of 5 stars

Best rate but pulling teeth to get it

It was the best rate I could find, not by much but it was the best. But man was the process difficult, I'd strongly consider if the savings was worth the effort. But all in all we closed on time.

February 26, 2022
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Rated 5 out of 5 stars

The Mortgage Program for Costco Members…

The Mortgage Program for Costco Members is great. I had the best service
from Stronghold Mortgage that I have ever had from any business. The service
was fast and my loan officer was so professional and helpful and available to
be at all times even after hours. I did not know Costco had this program and
I will be telling my family and friends.

February 25, 2022
Rated 5 out of 5 stars

This is the second time I have sent in…

This is the second time I have sent in my review. I give you five stars. The people that I worked with were very efficient everything was done very quickly and I was very very pleased thank you mortgage payment is more affordable and I’m glad I chose Mutual of Omaha a recommendation from Costco thank you

February 25, 2022
Rated 5 out of 5 stars

Great experience!

We had a wonderful experience using Costco's Mortgage Program. The rates listed were the lowest we could find, our chosen mortgage lender (Robb Walter with NBKC) was knowledgeable, friendly, and always available, and our entire home buying process was as smooth as it could be!

February 24, 2022
Rated 5 out of 5 stars

Focus on Customer Service

With all the key closing cost drivers fixed, it is nice knowing you are getting a great price and can compare the different options based on customer service and the interest rate they offer. I saved over 4K by using this program vs a wholesale lending company. I ended up choosing Mutual of Omaha, and they did an excellent job. One comment to improve the website is some of the closing cost differences shown are only estimates and are specific to the property and would not change based on the lender chosen (ie title insurance, appraisal cost, etc.)

February 24, 2022
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