The mortgage was a really good service that helped solve my sudden shortage of funds and the service was very considerate, all my problems were solved, it was great!
The Mortgage Program for Costco Members
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See what reviewers are saying
We were contacted by a few Costco lenders and completed our refi in about 40 days. Costco did great, however, the lender underwriters had difficulty understanding our retirement funds. Simple terms li... See more
The company worked with us is NASB. The agent did a good job, honest and best suggestion for us to choose on the locked-in rate. Have a decent appraiser for appraisal on the new construction to enfo... See more
Strong Mortgage had a representative in my time zone which was good. Unfortunately, they missed at least two closing dates. Then, because of the missed dates, they said their underwriters needed ne... See more
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Happy Times!
As I said before, I promptly received offers from several participants of your program. The mortgage process with my selected vendor was smooth and efficient and much better than we experienced during previous re-financings.
Our lender was friendly
Our lender was friendly, professional, and extremely quick in completing our loan refinance. Overall they wefe exceptional!!!
Best rate but pulling teeth to get it
It was the best rate I could find, not by much but it was the best. But man was the process difficult, I'd strongly consider if the savings was worth the effort. But all in all we closed on time.
Great job to Steve at CrossCountry
Great job to Steve at CrossCountry. He was on top of it. It could not have gone more smooth.
The team was very responsive.
The team was very responsive.. my congratulations to my rep a n d the underwriting team. Wow!
All went smoothly and on schedule
All went smoothly and on schedule. Thank you Laura and team!
Very quick process and Strong Home…
Very quick process and Strong Home Mortgage was great to work with. 10/10 would do this again.
The Mortgage Program for Costco Members…
The Mortgage Program for Costco Members is great. I had the best service
from Stronghold Mortgage that I have ever had from any business. The service
was fast and my loan officer was so professional and helpful and available to
be at all times even after hours. I did not know Costco had this program and
I will be telling my family and friends.
This is the second time I have sent in…
This is the second time I have sent in my review. I give you five stars. The people that I worked with were very efficient everything was done very quickly and I was very very pleased thank you mortgage payment is more affordable and I’m glad I chose Mutual of Omaha a recommendation from Costco thank you
Great experience!
We had a wonderful experience using Costco's Mortgage Program. The rates listed were the lowest we could find, our chosen mortgage lender (Robb Walter with NBKC) was knowledgeable, friendly, and always available, and our entire home buying process was as smooth as it could be!
Focus on Customer Service
With all the key closing cost drivers fixed, it is nice knowing you are getting a great price and can compare the different options based on customer service and the interest rate they offer. I saved over 4K by using this program vs a wholesale lending company. I ended up choosing Mutual of Omaha, and they did an excellent job. One comment to improve the website is some of the closing cost differences shown are only estimates and are specific to the property and would not change based on the lender chosen (ie title insurance, appraisal cost, etc.)
We used Costco for a mortgage in 2018…
We used Costco for a mortgage in 2018 and it was an awful experience. The agent was licensed in our state but housed somewhere in the mid west. We will never use Costco for mortgages again
Costco Mortgage Program is great!
The Mortgage Program from Costco gave us a simple and flawless way to save a lot of money on when we recently purchased our new home. Thank you, Costco!
The Costco mortgage program is great
The Costco mortgage program is great! Saved us a lot of money in closing and interest!
To be honest I do not know how it works…
To be honest I do not know how it works but according to the person handling my recent loan it saved me a lot in processing fees and interest.
Great customer service!
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